How long will i have to wait to receive my up to date code to download mountain lion free?

How long will i have to wait to receive my up to date code to download mountain lion free?

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  • DVR Problem w/QIP7232P2 DVR Operation; HOW Long will I have to wait for 1.9.1?

    THE SHORT PROBLEM:
    1) DVR records only a few moments of pre-scheduled events then the recording stops with only 10 to 30 seconds stored content and this is reported in the on screen detail.
    2) DVR records a full 1 hour show however, after 20 or so minuets of playback, use of the fast forward, skip (to get around a commercial) or pause DVR functions will cause the playback to jump to the end and you can't see the rest of the story.  One must start the show over again, view stuff you have seen before to get to where the error happen.  If you fast forward too close to the point of the error, you will get dumped out of the show all over again.  Once you get close you just have to watch commercials and what you have seen before and then not use any DVR functions in order to watch the rest of the show.
    3) DVR records a full 1 hour show, you fast forward to a time that is say 50% into the show, the progress bar will move forward like normal to show you get close to the point of you stopped watching the show before (to help solve problem #2 above) BUT, if you go too far, the progress bar will jump back to the start of the show and you may be dumped out of the program or it may continue to move forward.  However the operation of the progress bar is not right.
    This would render the DVR less then useful.  Verizon has replaced my STB and talked me through the reset of AC power operation that is the normal fix for most STB issues.  I'm told this will require a software upgrade from 1.9 to 1.9.1.  OK, GET IT DONE and CREDIT USERS OF DVRs THE FEE PAID FOR SOMETHING THAT IS NOT WORKING.
    THE LONG STORY WITH DETAILS:
    All seemed to be well with the unit for a few months and the upgrade to the new 1.9 software looked like it went off without a hitch.
    But.....Starting on around 12/17/11 I noticed that my DVR was recording only about 10 to 30 seconds of programming during scheduled events.  Sometimes it would attempt to record the same event one or two times, each only lasting a few moments.  I called Verizon customer service I think on 12/20/11 and they asked me to pull the 120 volt power and then re-apply power.  This helped the problem but, remote testing seemed to show an issue and the customer rep decided a replacement unit was needed and Order No. MDDQ08V49U was created and another set-top box was shipped to me.
    It is too bad that the technology has been developed to allow the external storage of digital content however, one can't back the 200 plus hours of video one may have stored on a set-top box and restore it on a new unit.  It is also not possible to reproduce the vast extent of scheduling of events.  No, it seems when you change out a set top box, all the programming is gone and you have to spend an afternoon coping down the schedule from the Series Manager and then re-enter all new events by making new recording events; a very time consuming operation.
    So it is frustrating once after this afternoon is wasted reprogramming a new set-top is all done with the new set-top box installed, I find that on 1/5/12 when viewing recorded programming that should be one hour long, I only seem to get 22 minutes of playback.  I try to look at this in detail and see that the first 22 minutes indeed play back in a normal manor.  One is able to use the jump forward mode to skip over a commercial and all is good.  If after 22 minutes you don't do anything, playback will continue to the end of the 1 hour.  BUT, if after the first 22 minutes you try the skip or pause function, the program will jump to the end screen where you are given the option to: Program Options Page were you can select Play, Save until I delete, or Delete.
    On 1/4/12 I called Tech Support and asked what to do about this 2nd box having yet another DVR problem.  Once again I was asked to cycle the 120 volt AC power and disconnect and reconnect the coax "because electricity can build up in the set-top box".  (I thought that was a cute reason).  I asked the Customer Service rep if this was a Tier 2 or Tier 3 Troubleshooting method and she told me she was not authorized to tell me. 
    1/5/12 a Manager calls me back to follow up on a survey from the December service call and after seeing that I had a trouble ticket on 1/4 to see what is going on. He attempts to talk me into getting the on screen diagnostic screen to come up (press a mix of power and OK) but that just does not work like the old set-top box. We review the problem and he is not sure what else to do then send a Tech to the house to review the problems.  He did tell me the STB I had in December WAS a known bad number; something about an issue with ribbon cable fault going to the hard drive.  Well OK, but it seems ODD that the two like problems seem to happen to a known bad box and now to a new box that is not in the "bad" lot of numbers.  This new STB also had been running 1.9 like the old STB for some number of weeks/months without issue then BANG, a problem pops up!  It seems like this is a deeper problem but I trust with all the fact Verizon can find the right answer.
    1/6/12 Aaron Phelps, Cable Splicing Technician comes to look at the problem. Nice guy!  I show him the two recorded shows that have the problem.  He can't get the on-screen diagnostic up but we use the test via the Main Menu and all readings seem OK.  He also tests signals via an external meter with good results. 
    At last, he calls Tier 2 Tech support and I'm told by him that it seems some bug is in ver 1.9 and we will have to wait a month for a 1.9.1 to come out that should address a memory issue in the DVR.  I don't know is this is the real story but Aaron tells me the ONLY fix they have is to swap out STB and he has no other 7232 units so... I'd have to go back to a smaller hard-drive or wait a month to see what happens.
    To say again, it is a problem when the only answer in practice is to reboot the STB or replace it and this does not solve the problem.  The field Techs don't know about a software bug less they call tier 2 support.  Also, as it is so common to just replace the STB, the process may take only a moment in physical action to swap wires HOWEVER, it is an afternoon to get programming done so a new DVR is recording all the shows a Customer has established; on top of the time talking to phone Tech support and waiting for someone to show up to the home, that is a considerable investment in Consumer time.  If you can't back up the content with the local drive due to copyright issues how about a cloud approach? I'd encourage a known bug to be resolved quickly and perhaps solve the manor that a STB is backed-up and replaced.
    I learn on 1/6/12 my friend had like problems:
    xxxxxx address blocked
    Claire had the added problem that a pre set event she set to record change by an hour.  I've not seen this but, I see in the Forum URL below, another person had the same problem as reported by "DC-Videophile" on 01-01-12 at 08:33 PM.  On this same forum "rich3fan" reports problems that I have on 01-04-12 11:54 AM.  The very bad news would seem from "markjrenna" 01-04-12 09:29 PM where it is suggested that 1.9.1 will not be out before 1Q12!!!!  That is a long time to have this problem.
    http://www.avsforum.com/avs-vb/showthread.php?p=21441579#post21441579
    A Review of My Events W/ Problems:
    I did not record when the problems happen in December
    NCIS, channel 50, "Dog Tags" USA Recorded 1/5/2012 2:00 PM
    NCIS, Los Angeles; 50, USA Recorded 1/4/2012 7:00 PM
    NCIS, channel 50, "In the Zone" USA Recorded 1/6/2012 6:00 PM (after Tech visit to home)
    I notice with this event, when you hit fast forward, the progress bar moves forward with time then at a point it goes back to the start point, even when good video is playing in fast forward.  This program worked beyond 22 min then failed at maybe 38 min.  When I tried again, it failed at another point earlier (maybe 15 min) so it does not have a pattern.
    Leverage, channel 51, TNT, "The Gold Club" Recorded 1/7/2012 2:00 AM (after Tech visit to home)
    The Best Thing I Ever Ate, channel 164 Food Network, "Bang for the Buck" Recorded 1/6/2012 7:30 PM
    My Name Is Earl, channel 52 TBS, "Stole P's HD Cart", Recorded 1/7/2012 8:00 AM (after Tech visited to home)
    NCIS, channel 50 USA,"Internal Affairs" Recorded 1/6/2012 5:00 PM (after Tech visit to home)
    NCIS, channel 50 USA, "UnSEALed" Recorded 1/8/2012 11:00 AM (after Tech visit to home)
    and a lot more......... 

    I am having the same problems. My guess is that a lot of people are having the same problems and just living with it. Those of us who know where to go on the Internet come here to find a fix.
    It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
    All of us are telling our friends about the problems. The longer this goes on, the more people we will tell about it.
    Wouldn't you rather us be telling our friends that their is an error in the new interface and that you are working hard to fix it?
    If you want to be up front about this, then just tell us. We are adults and can handle it. If you made a mistake, own up to it and give us some credit for doing your Beta testing in the field.
    Customer Service is all about telling the truth and if you made a mistake, admit it and lets move on with a fix. I do not want to be told again that I should be able to unplug it, power cycle it, try the on-board diagnostics, etc., etc.......
    I am going to be repsonding on a daily basis to keep this topic at the top of the list.
    Time to come clean. You will feel better Verizon.
    Let's talk tomorrow.

  • Mail is obviously screwed up, how long will we have to wait for a fix?

    So I upgraded to Mavericks overnight and tried to open mail this morning. It came up with the mail upgrade window, fine. It started going through its routines then got hung up (stopped moving for 2 hours) so I force quit it, and now it won't open at all. I see that many other people are having difficulties with mail in mavericks too, so any ideas on fu

    No one here would know.
    It will give you an estimates hipping time when you choose the item on the Apple Store site.  No one know more thn this.

  • My iPad Air have a screen problem so I sent it to iService (I'm Thai) but they told me that they don't know how long that I have to wait until I will get a new one? Can anyone help me?

    My iPad Air have a screen problem so I sent it to iService (I'm Thai)
    but they told me that they don't know how long that I have to wait until I will get a new one?
    Because they said there's no stock in Singapore
    Can anyone help me?
    Just bought on 15/11/2013

    You can call iService and ask to speak with a manager.

  • Hey guys ,  Will there be a Logic Studio X and how long do i have to wait?

    hey guys ,  Will there be a Logic Studio X and how long do i have to wait?

    I'm sure there will be a new version of Logic Pro (10/X?) but the real question is: When?
    Most software developers are tight-lipped when it comes to release dates, but Apple makes them look like blabbermouths in comparison.  Also, it's difficult to make any predictions based on previous release cycles because of the decision to discontinue Logic Studio and sell Logic Pro in the App Store.  Obviously, Apple is going through some changes.
    Apple have been offering software updates and no doubt will be offering upgrades via the App Store in the future, in which case buying Logic Pro 9 now and upgrading at some point to Logic Pro 10 should work out to about the same price as waiting to buy LP10.

  • So... how long do we have to wait for a RAW update for the Nikon D600 camera?

    So... how long do we have to wait for a RAW update for the Nikon D600 camera?

    Adobe releases Camera Raw every 3 or 4 months. The D600 itself was launched only about 1 week ago. I'm sure its not included in ACR 7.2 RC yet. Nikon J1 is included though. I guess you're gona have to wait for it. Maybe 7.2 final release will have it or 7.3 should. Adobe employees/ product team will not commit to a time for Camera Raw releases.
    However, you can use the software Nikon would've given you to convert your images as TIFF and import them into Lightroom/ Photoshop if you're in a hurry. It would be nice if your camera supports DNG conversion out of the box! This way, you wont need a Camera Raw from Adobe.
    Anyway, you could file a 'Feature Request' to Adobe here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
    Good luck.

  • How long do I have to wait till I can access Aperture? I have files to deliver to clients and they want them NOW!

    I went to open Aperture and got the message that "Aperture can not be opened while it is being updated"..... I have thousands of photos in there and as soon as I can get access I will be dumping Aperture and moving to Lightroom. I used Aperture for all my photography work and only rarely used Photoshop. Aperture could handle just about everything I needed and now I can’t even access my OWN FILES? Bad move Apple, it looks like the last time I’ll ever buy Apple software.
    How long do I have to wait till I can access Aperture? I have files to deliver to clients and they want them NOW!
    Aperture Version 3
    iMac (27-inch Mid 2011
    OSX version 10.9.3
    Processor 3.4 GHZ Intel Corei7
    Memory 8 GB 1333 MHz DDR3

    I spent the best part of a day moving Aperture files onto a Glyph 6TB StudioRaid in the hope that I could open the files I need on my MacBook Pro. I get set up and then find that I can’t open any of the files because they are all Aperture 3.4.5 or thereabouts and the copy of Aperture that I have on the Mac book Pro is 3.2.4. It cannot open the newer version of the files. The MacBook Pro is running OSX 10.6.8 I can't upgrade Aperture on there apparently.
    I then go back to the iMac and dump the latest copy of Aperture, re-install Aperture Version 3 and it tells me " You can't use this version of the application " Aperture.app" 3.0 with this version OSX. I'm using OSX 10.9.4 on the iMac.  I have NEVER had problems with Aperture until this last incident.
    Now I am in big trouble. I'll set up an appointment at the local Apple Genius bar and see if I can talk to someone tonight.

  • When the "degregister iMessage" page tells me I have exhausted all of my tries, try again later, how long do I have to wait to try again?

    I think I solved my problem of not receiving the code to deregister my number for iMessages, but now it tells me I can't submit my number because I've ran out of entries. How long do I have to wait until I can retry?????
    Add this to the list of reasons I switched to Android...

    Connect to iTune and "Check for Update" (tap to enalrge image)

  • HT4479 How long do i have to wait befor my face time is active

    How long do i have to wait befor my face time is active

    Hello SassyMurad,
    Thank you for the details of the iMessage issue you are experiencing.  I recommend following the steps in this article when you are not able to activate iMessage on your iPod touch:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How long will you have the movie if you rent it on iTunes

    How long will you have the movie if you rent it on iTunes

    iTunes Store: Movie rental frequently asked questions (FAQ)

  • My mac won't turn on how long do i have to wait for the battery to drain?

    i have a problem,when i plugged my iphone 5s to my mac with an unregistered usb cord it suddenly went blank and right now nothing is responding,keyboards are offline, n faint charging light blinking both green and yellow, i read that they three ways
    1.take it to apple(which i cant do cause im in school)
    2.remove the battery(which is irremoveable and i dnt have the neccessary tools or instrumnts
    3.wait till it drains
    how long do i have to wait till it drains           it was at 85 when it died           its been 5 days now,im getting impatient

    If you cannot turn off your MBP, hold the power button down for 10+ seconds.
    Then try a SMC reset:
    http://support.apple.com/kb/ht3964
    Ciao.

  • I have a macbook pro 10.6.8 and am having trouble downloading Mountain Lion. I have purchased it but it won't download. Can anyone tell me why?

    I have a macbook pro 10.6.8 and am having trouble downloading Mountain Lion. I have purchased it but it won't download. Can anyone tell me why?

    No, I don't know about that kind of software. It isn't Pages anyway. You need somekind of database.

  • How long will my app be "Waiting for review" state

    I posted my app on October 12th and it is still waiting for review, is this normal? How long will it take?

    No. I looked it up, and I'm not connected to icloud, and I haven't sync'd up on the computer since I've had the information on my phone.
    I have my E-mail, and password of the account thats linked to my iphone.(Like when you buy Apps from the store)
    But I haven't found any info with that being useful.
    I don't understand what happened ethier. I've had the same passcode for months, and I don't think I've randomly forgotten it. Ethier there is a major bug, or I have really bad memory.

  • HT1657 How long do I have to wait before I can rent a movie

    How long do I have to wait

    You don't need to wait at all before you can rent a movie.
    If you mean how long have you got to wait before you can watch it, that's very much depends on your Internet connection speed.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    For instant viewing 1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

  • HT4335 hi i have requsted a activation code to unlock my iphone to giffgaff how long do i have to wait

    hi ive requsted a activation code to unlock my phone to giffgaff how long do i have to wait

    there is no code to unlock phones.  You ask the carrier that the phone is locked to unlock the phone, only the carrier is authorized to unlock the phone.

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