How many times do you have to pay for Creative Cloud complete plan prepaid if it says an amount of money per year? do you have to pay that every year?
how many times do you have to pay for a Creative Cloud complete plan prepaid if it says an amount of money per year? do you have to pay that every year?
Perhaps the unclear part here is that the Cloud is a subscription offering. You never pay for it outright and never actually own it.
12 months pre-paid simply means paying the full 12 months subscription upfront. The following year, you do the same. And the same every year after that.
Like any subscription, if you want to keep using the software, you keep paying the monthly (or annual) fee every month (or year), year in, year out.
When you cancel your subscription, or it expires and you don't renew, then the software stops working.
Similar Messages
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I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!
Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update. -
I have been paying for Creative Cloud Photography plan and .....
I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html -
Trial expired message when loading Photoshop, yet I am paying for Creative Cloud Photography plan, with payments up to date.
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?
You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
Mylenium -
On How many computers and iOS devices can I download creative cloud app?
On How many computers and iOS devices can I download creative cloud app?
so far it is on an iMac, an macbook pro, an iPhone , and iPad. now it won't download onto a macbook air.Hi,
see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
Hans-Günter -
Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks
Yes. Yes. Yes.
Mylenium -
How can I pay for Creative Cloud with one annual payment.
The monthly payments are difficult. I have to find the email charge each month and submit as an expense, sometimes I forget. Once a year is much easi, and cheaper, for me.
See Creative Cloud complete plan — one year, prepaid plan
http://www.adobe.com/products/creativecloud/buying-guide.edu.html
Nancy O. -
I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!
yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?
Try Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed.
Hi Conor,
Kindly try the below mentioned steps.
Sign in, Sign out | Creative Cloud desktop app
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini -
I payed for creative cloud 49 euro at month but the applications are only in trial version
I payed for creative cloud 49 euro at month but the applications are only in trial version
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I am an employee in a design company - we have all bought single creative cloud memberships, but it might be easier if we changed all these to one team membership - so we have better control over how many licenses we have - how do we do this the easiest?
With a team membership will you still have 2 licenses per user (as we need this)Team license links that may help
-http://www.adobe.com/creativecloud/buy/business.html
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0 may help -
I bought another 128 GB SSD drive just for the Adobe applications. I can't figure how to change the download destination as it download or before it installs. What am I missing here?
I am sorry Scottcommercialrealtor I missed the fact you were installing Creative Cloud, we have had a lot of traffic with the release of CS6 and Creative Cloud, you can only customize the install location for Creative Cloud. You can do so by clicking on your name in the Adobe Application Manager and selecting preferences. The install files will have to be downloaded to your OS volume but you can choose to install many of the components of the applications on a separate drive. The shared components though will also need to be installed on your OS volume.
SSD solutions I would honestly recommend having your OS and Apps installed on the same drive so you can maximize your performance. You can then use a standard hard drive for your documents, videos, and images. You mentioned that you purchased a 128 gig SSD. You might consider cloning the 64 gig drive over to the 128 and then having your OS and Apps installed on the same drive. -
I am moving to another continent. How should I register and pay for Creative Cloud?
Hi. I am currently living in Korea, but I am going to move to Germany soon.
Then I might also work in different country in Europe later.
Then how should I make a registration for Creative Cloud, and how should I pay?
Please help me.Hi Alfred,
I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
1) Go to Start button>> Control panel>> Uninstall a program.
2) Check if you see Browser safeguard there, if yes then uninstall it.
3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
-Ankit
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