How the **** do I restore my grandaughter's ipod touch to factory settings? Please help. I have tried the itunes thing and it just goes in circles!!

Can anyone out there please tell me how to restore my grandaughter's ipod touch to factory settings?  Her mother has it blocked to her name. omg
<Edited By Host>

I had the same problem a few days ago - just let it keep circling as it will eventually stop.  Make sure it's plugged into the computer and walk away.  Check on it periodically and do whatever the stupid thing says to do.  I think mine "circled" about 5 times before it finally worked. . .

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