How to cancel an auto renewal

hi,
i downloaded hot spot shield app from the app store using my credit card and then i tried to cancel the auto renewal by contacting HSS helping center online, and their answer was "we do not process cancellations/refunds for purchases made through iTunes. " so from what they saying is the only way i can cancel the auto renewal is by Apple * you *
so would you please help me stop and cancel the auto renewal for the hot spot shield ?! i simply don't want to use it anymore>
thanks
regards

Sorry, we are not Apple, we are users like you. If you want to talk to Apple, then you need to call Apple Care. However, see this support document about auto renewals. Manage your auto-renewing subscriptions

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