How to cancel BT Auto Backup?

Hello
I've finally got to the end of my tether with BT Auto Backup. It constantly stops half way trough a backup and I can't get it to back up the files I need. £60 quid a year is a lot to pay for something I can't trust.
What is the best way of cancelling the service? Do I just cancel my direct debit?
Thanks.
Solved!
Go to Solution.

I think it depends on how you paid.
There is some help here.
http://bt.custhelp.com/app/answers/detail/a_id/950​6/~/how-will-i-be-billed-for-bt-digital-vault%3F
and
http://bt.custhelp.com/app/answers/detail/a_id/854​3/related/1
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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