How to capture the process type for a particular application

In my application CRMD_BUS2000120 there are 3 process types namely incidents, zcomplaints and zrepair order. But all the 3 display the same description as New: Incidents . Since this is attached with the application name. How can i change the description according to the process type i select. If I select incidents the description should be Incident , if i select zcomplaints it should be zcomplaints. Can anyone guide me how to do this.
Thanks in Advance,
Anu

Hi Fred,
If you open any activities or opportunities, you can see the description if you select new button and click on the process type. It will be display Activities and below that New: Activity. Instead of always displaying the same description I want to override the description according to the process type. For me the application is not activity but Incident. Hope I am clear with the question.
Thanks,
Anu

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Hi Fred,
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