How to deactivate on a computer that is dead

My computer died completely. I could not even start it up. I bought a new one and installed Adobe Photoshop Elements 13 from a .dmg file on had on a backup drive.
Now when I try to activate Elements I am told it is already activated on two computers and I must deactivate it from one of them before I can activate it on my new computer.
I do not know what other computer it is active on and I cannot deactivate it on the dead computer.
What I want to do is deactivate it on both other computers and activate it on my new one.

Yes, activation is tied to the hardware. The only folks who can straighten this out are Activation Support. Go here:
Activation & Deactivation Help
and scroll down to "Still need help? Contact us," and work your way through the links there. Eventually you will be able to start a chat session and get it taken care of.

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