How To: Display Special Characters, Not Boxes?

Okay, here's a question. I searched the FAQs, the support pages, and used the search forum option and came up with nothing, so here I am.
I have CDs that are from other countries, namely Japan. The bands names and song titles are written in Kanji (the symbols rather than letters written out).
When I import the songs to iTunes, the kanji characters show up as little squares instead of the actual characters.
However, when I copy the song title or band name and then paste into a messenger window or Word or a browser search bar, it shows up just fine.
To me, this says the information is still there, just not displaying correctly in iTunes. And since I can see it in other applications, my computer can obviously read the character set.
As it stands right now, and in past releases of iTunes, I have to decide which "four square" song is the song I wish to listen to. (When there are 20 "four square" songs by the same "two square" artist, all roughly 3 minutes in length, it gets a bit difficult to figure out which song is the one you're wanting.)
Side note - On my iPod, it doesn't show up as boxes, but rather as funky symbols that are not in any way kanji. Like an A with a degrees sign over the top of it and various $%*# symbols instead of the Kanji.
So, the question is, is there a solution to this or at least somewhere I can enter the question as an "I need support" question?
I found places to report everything under the sun except for iTunes or the iTunes store. Very... disturbing...
Thank you for your time and I hope someone at least has a suggestion!
~Dark Avenger
Dell Inspiron 5100 - Windows XP

Have a look at Tom Gewecke's User Tip and see if it contains a solution to your problem.

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