How to download already purchased Photoshop Essentials on a new computer when I do not have serial number
I have purchased a new computer and need to download Photoshop Essentials which I purchased earlier but do not now have the serial number (my hard disk crashed and I did not save the info). Thanks for your help.
You should be able to find the serial number for the software thru your Adobe account online. I am not familiar with the name Photoshop Essentials so I am not sure if there is such a program available to download. Do you happen to mean Photoshop Elements? If so, available downloads can be found at...
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
If you are unable to find your serial number, your only hope will be to contact Adobe Support by chat or phone to see if they can provide it to you. THey might not be able to if you are unable to prove you purchased the software.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
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di I need an account to place photoshop elements on a new computer after deactivating or will the serial number suffice?
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Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
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How to Transfer Files from Your Ipod to a New Computer when You Don't Have the Old One?
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i purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?
Download CS5 products
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How do I Activate Adobe Photoshop CS on my new computer?
[email protected]See Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Also applies to CS. -
I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?
Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian -
I downloaded Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?
tamod
What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
I have assumed that your program is on a Windows computer.
We will be watching for your progress.
ATR -
I am a bit of a computer/Internet/iTunes dummy....
I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
1) How can I transfer my iTunes account to a new computer when I get one...
and
2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
Thanks for any time taken on this!!!These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
My computer with my iTunes was recently destroyed. How can I get my iTunes account on my new computer if I don't have access to the old one?
Hi erikafromorlando,
You can sign in and download your previously purchased items by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
I hope this helps!
- Ari -
how do i sync my ipod with i tunes on a new computer when i don't have access to my old computer?
Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
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About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
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