How to enable HLog for B-ACD Hunt Group

We are using B-ACD for imcoming calls, the hunt group for BACD has 5 members. I want people to be able to login/logoff from this hunt group.
I have this working with the DND button, but then the phone doesn't ring when the extension is dailed directly. So it seems the alternative is using another feature/button called "Hlog".
I've added the HLog softkey but nothing happens when its pressed. I can't seem to find instructions on what else might need to be done to enable HLog.
Here is a bit of the related config info
ephone-template  16
softkeys idle  Redial HLog Cfwdall Pickup Dnd Mobility
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Trnsfer Endcall LiveRcd Hold Mobility
ephone-dn  15  dual-line
number 206
no-reg primary
label 206
description Kathy
name Kathy
call-forward busy 299
call-forward noan 299
timeout 10
ephone  6
device-security-mode none
video
mac-address 0021.1BFC.BF2B
ephone-template 16
max-calls-per-button 2
username "kathy"
password 1112
type 524G
button  1:15
ephone-hunt 50 sequential
pilot A888
list 204, 205, 201, 206
timeout 8, 8, 8, 8
no-reg pilot
statistics collect
auto logout 3
description *** CCA BACD ***
display-logout All agents logged out

We still don't have Logging in and out of the BACD Hunt group working.
The #350 and *350 don't seem to work. On the phone when I dial them it connects for a second then disconnects, no feedback if it worked. But when I try calling our business number the phone still gets rung in the hunt group sequence. So the phone isn't getting logged out.
On some of the phones I can see the "HLog" button but when pressed it says "that key is not active here".

Similar Messages

  • How to enable GUI for a Cisco 1841?

    How to enable GUI for a Cisco 1841?

    Hi,
    install SDM or CCP on your PC then on the router :
    en
    conf t
    ip dhcp excluded-address 192.168.1.254
    ip dhcp pool MYPOOL
    network 192.168.1.0 255.255.255.0
    default-router 192.168.1.254
    ip http server
    ip http authentication local
    username xxx privilege 15 secret   xxxx
    int f0/0
    ip address 192.168.1.254 255.255.255.0
    no shutdown
    Regards.
    Alain.

  • How to enable SSL for policy service?

    Hi all,
    My application is using SunONE's C API to communicate with the Identity Server.
    In order to enable SSL, I have changed the following lines in amconfig.properties:
    com.sun.am.namingURL = https://id01.core.development.net:443/amserver/namingservice
    com.sun.am.policy.am.loginURL = https://id01.core.development.net:443/amserver/UI/Login
    com.sun.am.policy.am.library.loginURL = https://id01.core.development.net:443/amserver/UI/Login
    After operating these changes, everything continued to work fine...but then, I checked with a network sniffer what data is being sent to IS:
    - The login and naming data were over SSL
    - Policy and session items were plain HTTP
    My questions are:
    1. How to enable SSL for policy evaluation requests?
    2. How to enable SSL for sessionservice requests?
    3. What are the changes required on the server/client?
    Many thanks,
    Dan

    There might a better different forum for this question.

  • How to enable logging for the Web Proxy

    Hi,
    Does anyone know how to enable logging for the Web Proxy feature under "Web" in Server Admin?

    Aren't the web proxy hits logged in the standard apache logs? /var/log/httpd/access_log

  • How to enable logging for mail.app in Mountain Lion

    I am at my wits end trying to figure this out....
    Does anyone have a clue how to enable the logging for mail.app under Mountain Lion?
    In the past, you could open up Console and click on Console.log and see the logging of mail. Under mountain Lion, there is no more console.log. I cannot figure out how to enable it.
    I have tried to run the AppleScript of "Turn On Logging" but the script errors out under Mountain Lion.
    Does anyone know how to do this or a better way, maybe a tool or something that can help you troubleshoot mail.app issues?
    Thanks in advanced

    Hello,
    I have a similar problem. The script "Turn on Logging.scpt" runs without error, but I do not see any socket logging. I only get two messages, which I also get when I start mail without the script by just clicking the mail.app icon in the dock. The Messages are:
    1/10/13 3:43:32.618 PM Mail[11276]: Using V2 Layout
    1/10/13 3:43:36.388 PM Mail[11276]: *** -[IADomainCache init]: IA domains cache is out of date.
    Any help would be appreciated

  • How to enable history for settypes?

    Hi,
    We are using few custom settypes in our project and want to track any changes made to their attributes.
    I can see two tables created for each settype, one of which ends with 'H', which is a history table.
    But this table is always blank, even if i make any changes to the settype attributes. How can I enable history for settypes? Any idea?
    Regards,
    Vikrant.

    there is one xml or .dat file which your Basis team would be having, which need to be placed in the directory where your GUI is installed... without which nothing can be done after these many trials on options provided.
    some ppl know it as sticky memory too... search for OSS or in sap support..
    Re: History gets disbaled with SAP GUI 7.10 Patch 11
    Edited by: Jay Sadaram on Dec 4, 2009 1:59 AM

  • How to enable DFF for a particular country on a Standard OA Framework page

    Hi All,
    I have a requirement for iExpense. Here I need to enable a DFF and that should be display only for a particular country say 'India'. I have done this for the core apps forms but for OA Framework pages I am not sure.
    In core apps we have used context senstive rather than Global.
    Could you please help me on this that how can I enable DFF for a particular country.
    Thanks,
    Sam

    hi
    i think u r talking about Domestic and Recoverability DFF,u need to find out the id of those LOV fields ,u can find them going in view source ,right click go to view source and search the fields against the prompt appearing against these LOV like (Recoverability) u will get the id of this field ,then extend your CO and hide this field in processRequest method of extendedCO according to your org id .
    thanx
    Pratap

  • How to enable "Check For Updates" ??

    how can I to enable "Check For Updates" in the Help menu ??

    There is an outside chance you can download the updates and install them, but in the case you have that probably would not work. Are you logged in as an administrator?

  • How to enable hyperlink for a cell in excel thru OLE?

    Hi,
    Iam using OLE2 to download data from an internal table into excel sheet.I want to enable hyperlink for one cell in each line of the excel. Please advice how to go abt it?
    Regards,
    Shambu

    To hyperlink to the specific sheet in your workbook, you need to first create the sheet and use the parameter #3 of the Hyperlink's ADD method.
    Try like this:
    *.....Hyperlink to another sheet
      GET PROPERTY OF e_appl 'Range' = e_range
        exporting
        #1 = 'A1'
        #2 = 'A1'.
      GET PROPERTY OF e_activesheet 'Hyperlinks' = e_hyperlink.
      get property of e_work 'Sheets' = e_sheets.
      CALL METHOD OF e_sheets 'Add' = e_work2.
      CALL METHOD OF e_hyperlink 'Add'
        EXPORTING
        #1 = e_range
        #2 = ''
        #3 = 'Sheet2!A1'.   "Targeted Sheet & Cell
    *.....Hyperlink to another sheet
    Regards,
    Naimesh Patel

  • How to enable cookies for a single web page or site?

    How do I enable cookies for just one site or web page, without enabling cookies for ever site?

    They should be enabled out-of-the-box, but it's worth checking.
    Gingerbread: Menu > More > Settings > "Privacy & Security" section
    On newer versions of Android, the menu may be organized differently, but hopefully you can still find Settings.

  • How to enable https for a single webapp in tomcat 5.5 ?

    Hi ,
    I want to enable https for my web app in Tomcat 5.5(with JDK 1.5, in WinXP) without affecting other webapps running in the same server . Any idea how to do it ? Pl. note , I dont want to make the entire tomcat as SSL enabled.
    Regards
    Diana

    You specify SSL in web.xml of your application. So, in that case other web applications in same server would not be affected.
    <security-constraint>
    <web-resource-collection>
    <web-resource-name>myresources</web-resource-name>
    <url-pattern>/*</url-pattern>
    </web-resource-collection>
    <user-data-constraint>
    <transport-guarantee>CONFIDENTIAL</transport-guarantee>
    </user-data-constraint>
    </security-constraint>Following link will help you to setup SSL in tomcat:
    [http://techtracer.com/2007/09/12/setting-up-ssl-on-tomcat-in-3-easy-steps/|http://techtracer.com/2007/09/12/setting-up-ssl-on-tomcat-in-3-easy-steps/]
    Thanks,
    Mrityunjoy

  • How to enable chekbox for cookies

    HI,
    I want to enable end user to clear cookies from IE. At present this option is grayed out. How to enable this using GPMC?
    Regards,
    Ram Kudva P 

    Its for Windows 2008 R2. Do you have any sample script ?
    I have checked the option in user settings , but no luck. All options like clear history, clear data are enable except cookies. 

  • How to Enable Alerts for Column Chart

    Hi,
    I am new to Xcelsius. I have a column Chart with some data, I want to create alerts for that chart but Enable Alerts option is disabled. My question here is Will this option disabled for Column Chart, if not please tell me how to enable this option.
    Your reply is always appreciated.
    Regards,
    Naresh

    Hi,
    By default Enable Alert option is un ticked check box, if you try to bring new colum chart and see if that enable or not.
    If you get enabled Alert option in new one then delete old one and use new one.

  • How to enable AHCI for HP ENVY TouchSmart m6-k015dx Sleekbook

    Hello,
    I upgraded my hard drive to a SSD and that is done. Laptop works fine.  Installed the Samsung SSD software and it says I need to Enable AHCI to get the SSD running at full potential.
    I searched the BIOS and do not see anyplace to change this.  I then went to the Device Manager in Windows 8.1and I do not see any ATA/SATA controller.  All I see is a RAID controller. RAID controller in a laptop? 
    Can someone tell me how to enable the AHCI?
    Thank you.
    This question was solved.
    View Solution.

    Hi:
    Because your notebook is a consumer notebook there is no way to change the BIOS setting to AHCI.
    The BIOS is defaulted to RAID on your model series because some models come with one of those hybid drives with a SSD cache and for some technical reason those have to be configured in RAID 0 mode in order for the setup to work right.
    It is my understanding that if you install the latest Intel RST driver, that is supposed to provide TRIM support for SSD's starting with the Intel Series 7 chipset, and yours has the series 8, so it should have full support for using an SSD even in RAID mode.

  • How to enable sound for my center, rear and side speakers using CMSS feature from my soundcard?

    What is CMSS? and how to use it
    The following information are abstracted from our Knowledgebase on CMSS. Please check the case relevant to your sound card below. You can also access the article on directly from the URL below. Knowledgebase article
    How to enable CMSS in Creative MediaSource for Sound Blaster Audigy LS series
    Go Start, All Programs, Creative, Creative MediaSource, and click on the Creative MediaSource Player or the Creative MediaSource Organizer.
    Click on the EAX button to enable EAX. The button should now be highlighted in green.
    Next, click on the little buttons next to the EAX button, which will bring up the Creative EAX Console.
    In the EAX Console, check the CMSS 3D tab, then check the box next to Enable CMSS 3D.
    Select ether CMSS or Stereo Surround and close the EAX Console.
    You can also open the EAX Console by clicking Start, All Programs, Creative Audigy LS, EAX Console.
    How to turn CMSS on and off with the Sound Blaster Extigy?
    Using Remote Center: Press the CMSS button to toggle on and off. Ensure that speaker settings are set to 4., 5. or Auto.
    Using Play Center: In the Play Center mini-view, expand the right hand panel and click on CMSS. Choose On or Off. Ensure that speaker settings are at 4., 5. or Auto.
    Message Edited by Jason-CL on 04-2-2007 2:07 PM
    Admin notes: Updated the links - KokChoy
    Message Edited by KokChoy-CL on 06-27-2008 04:18 PM

    Sound Blaster X-Fi - Enabling Creative Multispeaker Surround (CMSS)
    The following information are abstracted from our Knowledgebase on CMSS. Please check the case relevant to your sound card below. You can also access the article on directly from the URL below.
    Knowledgebase article SID4788
    If you are listening to stereo content like MP3's or CD's and you would like the sound to be played over your surround sound speaker system, you can enable CMSS 3D on your X-Fi card. If you are playing computer games, the X-Fi's Virtual 3D via CMSS gives a highly realistic surround sound over headphones.
    It is important to remember that if you do wish to play a 5. encoded file like Dolby or DTS soundtracks, you will need to turn CMSS off. Otherwise you might not receive each discreet channel.
    Please select the mode: (More information about changing the Mode).
    Entertainment mode
    In Entertainment mode, select the 3D button.
    http://www.ask.asia.creative.com/wwimages/audio_int/xfi/xfi_cmss_entertainment.JPG
    http://www.ask.asia.creative.com/wwimages/audio_int/xfi/xfi_cmss_entertainment2.JPG
    http://www.ask.asia.creative.com/wwi...rtainment2.JPG
    Game mode
    Click the CMSS-3D tab on the left side of the Game Mode console.
    Tick the Enable CMSS-3DVirtual option .
    http://www.ask.asia.creative.com/wwimages/audio_int/xfi/xfi_gamemode_eq.jpg
    Note: CMSS is not supported in Music Creation mode.
    Message Edited by KokChoy-CL on 07-04-2008 04:28 PM

Maybe you are looking for