How to enable information broadcaster in portal

In DEV portal system, I can access information broadcaster content. But in QA, though the same content are there ( ivew, page, role) under "content provided by SAP", I was not able to run it. Can anyone advise what is missing here? I have super admin privilege on portal and admin role in BI system.
Thanks,
Sharon

Hi Ehud,
I am getting below error, a common error which I get a lot when it couldn't find the web page during browering:
Internet Explorer cannot display the webpage
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
   What you can try:
     Diagnose Connection Problems 
     More information
Just so you know, our portal and bi server are hosted at our hardward outsource vendor site. How can I check if there is any domain barrier between portal and BI portal?
Sharon

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