How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tri

How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tried to reopen and now it won't work. I am using Adobe InDesign CS5. It is the only version on my comp. I have tried opening on another comp & copying the file – same error comes up. PLEASE HELP

First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
You can find it here:
[Ann] Identify Your InDesign File
If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
In regards of the script showing a result for InDesign files higher than CS6:
CS7 = CC v9
CS8 = CC v10 = CC-2014 or CC2014.1
Uwe

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