How to fix the old Apple Moble Device Support?
How can I update or reinstall iTunes if it always stops due to not being able to find the old Apple Moble Device Support. I've tried to manually or use the auto update and it always stops saying the Apple Moble Device Support can't be found. I've tried to remove the program, two are listed in the windows add/remove, but I just get "The feature you are trying to use is on a network resource that is unavailable."
I can't find it anywhere to add, remove or repair. I uninstalled iTunes hoping to start fresh but now it won't install again for he same reason. Now I have NO iTunes, old or new.
I've tried to remove the program, two are listed in the windows add/remove, but I just get "The feature you are trying to use is on a network resource that is unavailable."
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
-
I have changed my Apple ID in my iPhone 4S and iPad, but when I update my Adds on them, they prompt me to enter the old Apple ID and password. I have already created the new Apple ID. How can I delete the old Apple ID on them?
If you created a new id instead of updating the old one then any apps etc that you bought/downloaded with the old id will still be tied to that old id, and they can't be copied or transferred to a new one - so only that old id can download updates to its apps.
If you updated the old id then try logging out of the account on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. -
How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?
cbkitche wrote:
How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?
Do you mean you kept the same account but you only updated your AppleID?
Just log out and log back in with new ID.
Note that the AppleID is embedded into the item at purchase and cannot be changed.
However, when you change your AppleID, it will link the old account name to the new account name so you will not have any problems updating apps using the new AppleID. -
Please guide me how to delete the OLD claimed trip details
Hi SAP Gurus
We have corrected the all the cliams by newly created an posted properly today , how ever they are struck now and since they are form old employees (2007-2008) , few are still active / terminated/ retiree staus cant delete them nor make it zero. But appear in our report as pending...
Please guide me how to delete the old trips.. your support really appreciated..
Thanks
ShanHi Shan,
As per my knowledge, no table should be deleted. Check the below link for more info.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/73/6bf037f1d6b302e10000009b38f889/frameset.htm
<<removed>>
Thanks,
Praisty
Edited by: Matt on Jul 26, 2011 3:11 PM -
HT1923 I can not remove Apple mobile devices support although I follow the sequence?
While updating itunes I got an error message for "C runtime". After several atempts I decided to remove the itune and reinstall it, but the component " Apple mobile Devices support" did not uninstall ? I can not install itunes. What can be done?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Apple Mobile Device Support won't install, keeps rolling back..
I'm using Windows 7 64bit and i have everything updated. Since I've upgraded my iTunes to version 10.1, I can't sync my iPod Touch with it anymore.
Each time I plug my iPod in,
- the iPod could be detected by windows but not iTunes, and I keep getting the same error message " "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64bit version of iTunes""
- my iPod shows up as "Apple Mobile Device USB Driver" in devices and printers
After searching through the internet, I've tried many fixes but none of them worked. I've tried,
- downloading the latest iTunes and uninstalling it and reinstalling it again and again
- uninstalling step by step and completely removed everything as guided by this website (http://support.apple.com/kb/HT1923)
- extracting the AMDS MSI file from the iTunes64setup and run it separately
- copying the registry files and the whole Apple Mobile Device Support folder from a Vista machine as recommended in some websites
- creating a new user account with admin rights and reinstalling iTunes again after completely removing everything
I've read a post (http://discussions.info.apple.com/thread.jspa?threadID=2531860) in which the user encounters a similar problem as well, and apparently the user solved this problem by replacing the files in C:\Windows\System32\DriverStore\FileRepository\netaapl64.infamd64_neutral26aa9fb28983e9b5
C:\Windows\System32\DriverStore\FileRepository\usbaapl64.infamd64_neutral36363f69e6e22c1b
with files he had extracted from the CAB files within the AMDS MSI installer from the iTunes64Setup download.
But the problem is, whenever I try to extract the netaap164 and usbaap164 files from the AMDS MSI installer, using WinRAR, it says that the archive is corrupted and thus I won't be able to extract these files out.
Can anyone give me any suggestions or teach me what to do? I'm really stucked and lost now. Thanks in advance. =)After a couple days searching the internet for a solution I pieced togetherwhat my problem was from several forums and fixed it; maybe my solution/problemis similar to all of yours. (NOTE: I’m running Windows XP Professional, 32-bit,with Service Pack 3 – so you’ll have to translate my issue into your Windows 7format because I have no idea how to operate things is that version of Windows.)
I traced the error to the Apple Mobile Device USB Driver under"Universal Serial Bus Controllers" as others have too (everything inthe iTunes installation would install perfectly well except for Apple MobileDevice Support). However, my problem wasn't with the driver itself -- I had amissing .dll file on my computer for the Hardware Update Wizard (whenever Iwould 'right click’ any USB driver and select "Update", HardwareUpdate Wizard would not open; nothing would happen).
So, I went searching for this problem next, and I found this website: http://kf.livejournal.com/208963.html?view=2699587#t2699587
The page suggests that the problem is a missing .dll file called “newdev.dll”that should be located in “C:\WINDOWS\system32\” (again, I don’t know theequivalent folder for Windows 7, so someone else will need to find out where “newdev.dll”belongs) – I did a search of the .dll file on my computer and found it missing.However, I found another copy of it on my computer using “Seach Everything” (foundhere: http://download.cnet.com/Everything/3000-2379_4-10890746.html)– but, you can also use the Windows Search tool. There were copies located in “C:\Windows\system32\dllcache”and “C:\Windows\ServicePackFiles\i386”. (I would suggest searching for itrather than locating it manually in Explorer in case its in a hidden folder.)
I copied one of the preexisting files of “newdev.dll” and pasted it into “C:\WINDOWS\system32\”.Then I tried re-installing Apple Mobile Device Support and it worked (norolling back installation). When I plugged my iPhone back into my USB “AppleMobile Device USB Driver” reappeared under “Universal Serial Bus controllers”in “Computer Management” – all I had to do was “Enable” it again and I hadaccess to my iPhone in iTunes again.
Also, I had copied a preexisting file of AppleMobileDeviceSupport.msi to mydesktop prior to uninstalling everything, so when I tried to reinstall iTunesand Apple Mobile Device Support failed to install all I had to do later when Ifound the solution was reinstall AMDS. If you do not have a copy of “AppleMobileDeviceSupport.msi”try completely uninstalling everything (like so many other forums suggest, asdoes Apple, here: http://support.apple.com/kb/HT1925),and reinstall iTunes with the Hardware Update Wizard .dll file replaced. (I can’tsay if this entire reinstallation will work since I only had to install AMDS.)
Hope my problem was your problem as well. -
Apple Mobile Device Support not installing on 7 x64
Ok. I installed the latest iTunes, but for some reason it keeps failing to install Apple Mobile Device Support. I am on Windows 7 x64. Any suggestions? I've tried uninstalling and reinstalling, uninstalling every bit of Apple software from my computer, and uninstalling and reinstalling the iPods drivers.
I have this same question. I have been working on this for hours. Apple Mobile Device Support no longer appears in my program file so I cannot repair or uninstall it when I do a complete uninstall and reinstall. I have even extracted the Apple Mobile Device Support file from the iTunes .exe and it still won't install.
I have made sure that Windows Installer service is running. I have turned off my security program. I tried to use an old Apple Mobile Device Support file but iTunes rejects it. It does appear under services though and is running.
Any suggestions? -
HT1923 apple mobile device support will not uninstall
I'm trying to remove and reinstall itunes, the program "apple mobile device support" will not uninstall.
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2 -
Apple Mobile Device Support Problem 7.7 with XP - PLEASE HELP!
Very frustrating problem...
I get the following message:
"A later version of Apple Mobile Device Support is already installed. Installation of this version cannot continue."
Same thing comes up with Quicktime. This setup prior to this update has worked seamlessly since I bought my 1st gen iPhone. Tried uninstalling both programs and received same error message. I've since deleted every apple reference on the system and cleaned the registry, rebooted several times and still get the error.
Please help!"A later version of Apple Mobile Device Support is already installed. Installation of this version cannot continue."
Go into your Add/Remove programs control panel, and uninstall "Apple Mobile Device Support".
If you were able to uninstall Apple Mobile Device Support, restart the PC and try another iTunes install.
If Add/Remove won't let you uninstall Apple Mobile Device Support, or there no entries the for Apple Mobile Device Support there, or even after apparently successfully uninstalling AMDS, an iTunes install still won't go through (throwing the same message at you), download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any entries called "Apple Mobile Device Support" in the list of programs in CleanUp, select those entries, and click “remove”.
Quit out of CleanUp, and restart the PC.
Does an itunes install go through properly after that? -
After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!
Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know -
I'm trying to re-install Itunes. I keep getting an error message that says....
"Apple Moblie Device failed to start, Verify you have sufficiant privileges to start system services"
Does anyone know what this means, or how to fix?
ThanksHello pongo19,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
Best of luck,
Mario -
My itunes is saying that I cant use it on my pc because the apple moble device is not started what do i do to fix it
Not sure what you mean by enable? You can access your iTunes account from the iTunes menu bar, click Store / View My Account.
If it's been disabled > Apple ID: "This Apple ID has been disabled for security reasons" appears -
I have successfully changed my apple id via computer. Now, how do I change it on my actual phone? I have the 5.1.1 iphone 3G.
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
-
I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?
Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe -
I have an Apple ID created recently for my new iPhone and have also updated it in my old iPad...my iTunes account on my Windows Vista comuputer still has the old Apple ID....how do I change the old Apple ID to the new one on my computer iTunes account?
@fernandamagalhaes
It looks like the article below has the information you are looking for.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).
On your Mac, open iCloud preferences, then click Sign Out.
If your Mac has OS X v10.7.5 and you turn off iCloud, your calendar information and reminders aren’t stored locally in iCal. If you want to retain your calendar and reminder information, you need to back it up before turning off iCloud. For more information, see the Apple Support article iCloud: Calendar & reminder data removed from Calendar and Reminders or iCal when disabling iCloud Calendar.
On your Windows computer, open the iCloud Control Panel, then click Sign Out.
Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or in Settings on your iOS device), your iTunes purchases are still downloaded to your devices.
Set up iCloud on your devices
Maybe you are looking for
-
NEED HELP! Disk Utility mixed up HD and erased 2TB of data!
I just encountered a disaster thanks to disk utility and am asking for your help. PLEASEEEEEEE Details: MacBook Pro using Lion OSX Here is the short story. Like any semi-computer nerd, I have a lot of external harddrives for all my work. One was hav
-
Is there any way that I would be able to download my pictures and videos from my old android to my iCloud?? I'm desperate to make this happen. It is the pics of my baby girl. I have just received the iPhone so I hope to never have this problem again
-
Error in Source System Activation
Hi When i am activating/restoring CRM Source System, i am getting following <b>Error</b>: The following errors occurred in the source system: RSAR 374 Result of the destination check: Timeout RSAR 375 There is also a <b>shor
-
Inbound deliveries with scheduling agreement
Hi Can anybody send me the configuration setting need to do for inbound deliveries for scheduling agreement. -Prabu
-
After Cisco Device is boot,execute some command on CLI
Hi In other forum, introduced me EEM for my purpose. My need is, after cisco is reloaded some command to be executed. Is there any sample for this ? Thanks in advance