How to forward Support Messages to an eMail Account

Hello,
I like to use the the funktionallity to create a Support Message out of an SAP System ( Help -> Create Support Message)
The Message is send via an rfc connection to the SolutionManager/Service Desk.
Due to different reasons we are currently not able to use the SAP Service Desk, but like to make use of the information which is provided in the above mentioned Support Message.
So the idea is: to create the message, and setup the SolMan ServiceDesk to directly forward the Message to an eMail account. (The current Service Desk has a very strong text parser).
Is something like this possible?
Thanks a lot and have a nice day
Michael

This is not currently possible. Sorry.
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