How to forward support messages to SAP in non-working time automatically?

Hi colleagues and Happy New Year!
I have a question: how to forward support messages to SAP at non-working time automatically?
Details:
when a support message is created at working time it shouldn't leave my system, but when
a support message is created at non working time, for example, on saturday night it should be sent to SAP automatically. Where in the system I can find the options to customize it to provide these requirements?
Edited by: Helen Rudnikovskaja on Jan 3, 2009 12:36 PM

Hi These 2 notes wil solve your problem,
Note 1084744 - Problems with the automatic function "Send to SAP"
Note 1225682
Pls assign pts.

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