How to get Layers Palette?

I am teaching in a Middle School Lab with CS 5. I know I can go to Window...Layers, but sometimes it doesn't show up. Then sometimes I go to Windows...Workspace...Reset. Seems a bit random, sometimes I get it back, other times I lose everything.
Or should I be looking at Arrange?
Often I will have them quit PS and open again, and it seems to show.
Please advise.  Is there any easy way to reset the basic workspace with tools and layers?

I know I can go to Window...Layers, but sometimes it doesn't show up.
That should not happen; could it be that you don’t notice it because somebody moved it most of the way off the screen?

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