How to get rid of malware and ads?

I recently updated Adobe Flash Player on my MacBook, and now every time I go to Safari, all these ads and extra websites pop up saying that I need to get my computer checked for a virus, I need to update my video player, etc. I'm worried that I have a Trojan or a virus. How do I get rid of this malware and make my computer go back to normal?

Click here and follow the instructions, or if desired, download and run Adware Medic; to do this, copy and paste http://www.adwaremedic.com/AdwareMedic.dmg into your browser's address bar.
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I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

Cant get rid of repeating future events. How to get rid of these and not have forever!! ??

Cant get rid of repeating future events. I deleted the calendar with these events but now I still have these "ghost" events showing up!! How to get rid of these and not have forever!! Really irritating, wont use repeat events ever again!! Have this problem on iphone and ipad even though deleted calendar from both!! Which BTW deleted my email connected with it too which was really irritating.

Marisalynne wrote:
I have the applications folder in my harddrive and then the one that I moved to my desktop when I first got my computer.
Where was the one that you moved to your desktop before you moved it to the desktop?
I really don't understand what you're trying to say. If I have a folder in A, and I move it to B, then the folder will be in B. There is no duplication. I still have only one folder, only the location is different.
Furthermore, your desktop is on your hard drive. Everything is on your hard drive.

How to get rid of malware on Mac Pro

I have a Mac Pro with the OS X Yosemite. My computer has malware on it. I keep getting popups and ads on my screen, whether I'm using Safari or Chrome. One of the popups says "Suspicious activity found on your computer, due to pop-up advertisement windows and invasive links. Please contact tech support at 1-866-215-6348." I want to know how to get rid of this malware. Thanks in advance.

Some are persistent. Force quit Safari again. Disconnect from the Internet by either turning off Wi-Fi in the System Preferences, or unplugging the Ethernet cable from your router/modem. Hold the Shift key and launch Safari again. If the same popup appears, you will be able to dismiss it and navigate away from the page, or close its tab. Reconnect to the Internet.
Though reading your initial post again, it's sounding more like JimmyCMPIT is correct since you're seeing ads in multiple browsers. It's just rare for one the ads that pops up to be like one of the tech support scams.
In which case, you can either follow Apple's manual instructions for removing adware, or use the free automated tool, AdwareMedic (as mentioned by, and linked to by Jimmy).
It should be noted that Apple's manual removal instructions are typically outdated. Sometimes a lot outdated. It depends on when Apple last updated their instructions page. If you would prefer to manually remove the adware on your system, you can find much more up-to-date instructions on The Safe Mac's adware removal page.

Just tell us how to get rid of Firefox and return to IE

I want to un-install Firefox and return to IE.
DO NOT LIKE FIREFOX! DON"T WANT TO FIX IT!
I just want to get rid of it and be done with it! Do not want to have to re-format and re-install everything but if that's what it takes I will do it!

See this KB article: https://support.mozilla.com/en-US/kb/Uninstalling+Firefox

How to get rid of Mackeeper and Mplayer X

I have system 10.9.4 on my macbook pro - today both Mplayer X and Mackeeper together downloaded onto my computer by mistake. Now it's a nightmare, normal links clicked on take me to Mackeeper and ads fill up my screen so I can't see what is underneath the ads!
Safara was effected too, in my preferences set up "open links and windows to top sites", it keeps changing and going back to homepage.
How can I get rid of these? I deleted them both but it made no difference.
Any help is much appreciated.
Thanks, Martha

For Mplayer X, try MPlayerX Malware Removal
For MacKeeper, try http://www.iskysoft.com/data-recovery-mac/uninstall-mackeeper.html

How to get rid of malware mysearchdial

I cannot seem to get rid of this malware. (mysearchdial) Was able to do so on my PC (same network) Any guidelines?
Thanks

If it's adware download and use AdwareMedic to clear out all known adware for Macs.
Here's another topic about mysearchdial: How to remove Mysearchdial from the system?
Found this thru Google: Remove Mysearchdial from Windows and Mac OS X ...

How to GET RID of RAID and get back to IDE??

Hi,
I have a great Z800 Workstation with a 1.5TB HDD running Win7Pro-64. I've been using an 128GB SSD cache (Synapse/Dataplex) for about a year with no trouble, but stupidly thought that Intel's RST (Rapid Storage Technology) would do a better job, for writing in particular. So I installed RST... and run into touble.
RST put the two disks into a RAID... but since the disks are not the same geometry, and I appear to have an old chipset, it never actually worked: RST was unable to create a cache (i.e. to accelerate the HDD with the SSD) and the SSD became useless, as its Dataplex conroller clashed with the RAID.
In short, I would like to GET RID of the RAID (in view to replace the HDD by an SSD altogether)... but that appears to be impossible: I uninstalled RST and followed the "removdrv.txt" advice to switch (back) from RAID to IDE in the machine Setup... but Windows BSODs unless I keep RAID. Yes, I tried any and every "Repair" options Win7 could offer.
So my question is: how can I get rid of the (fake/useless) RAID and get back to IDE?
Many thanks for your advice!

I have some bad news for you.
If there is an actual RAID configuration present, then there is no turning back.
Breaking a RAID set destroys data on the set and makes it unbootable. That is why you are seeing the BSOD. If you kep playing with it, eventually it won't even boot up in RAID.
That means starting again from scratch with a new OS install.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

When I click Fire Fox IN BOX IN BLUE appears. How to get rid of this and bring back FIRE FOX

When I click Fire Fox IN BOX COMES IN BLUE INSTEAD OF FIRE FOX. How to bring Fire Fox bag and get rid of IN BOX
== This happened ==
Every time Firefox opened

You are using an old and no longer supported Firefox 3.0.19 version.
You should update to the latest Firefox 3.5.x or 3.6.x version.
http://www.mozilla.com/firefox/all.html
http://www.mozilla.com/firefox/all-older.html
Your plugins list shows outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r22
# Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] and [[Flash]] plugin to the latest version.
See
http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)
http://www.adobe.com/software/flash/about/
See [[How to set the home page]]: Firefox supports multiple home pages separated by '|' symbols
See also http://kb.mozillazine.org/Preferences_not_saved and [[Preferences are not saved]]
See http://kb.mozillazine.org/Location_Bar_search and http://kb.mozillazine.org/Keyword%2eURL (pref: '''keyword~46~URL''')

How to get rid of growl and what is it?

How do I get rid of Growl?

https://www.dropbox.com/help/48
What is Growl? How does Dropbox use it?
From Growl's website: "Growl is a notification system for Mac OS X: It allows applications that support Growl to send you notifications." In other words, Growl lets Dropbox notify you of any Dropbox activity right on your desktop. If Dropbox detects Growl is installed on your Mac, it will use it to display all Dropbox notifications.
Growl notifications appear at the top right corner of the screen. A Growl notification will appear whenever new changes are made to the contents of your Dropbox, such as a newly added file or a change to a shared folder.
Note from David:
Therefore, "growlhelperapp" is a support file of Growl, which is placed on your system if you use Dropbox — that is, if you have enabled the Dropbox App.
Growl appeared on my system yesterday, after I subscribed to Dropbox and enabled the Dropbox app.
Whe the Dropbox App is enabled, it adds GrowlHelperApp — among other places — in the Login Items in your Accounts. Accounts is found in your System Preferences.
Also, since Growl serves as a notification function, it might be placed on your system by means other than Dropbox. That is, it might be placed on your system by any number of applications that use Growl for notification purposes. By "notification" I mean, for example, that Growl is the way in which Dropbox notifies me that someone has added something new to one of my Dropbox folders.

How to get rid of movie and tv cover flow

I would like to know if there is any way that I can get rid of the itunes store movie and tv show covers that come up when I turn on my apple TV.
I do not mind the cover flow from my own content, but I have a lot of small children who do not need to be seeing the R rated images on many of the store movie and tv show options. It is terribly inconvient to ask my little ones to leave the room so that I can search for and load an age apportiate show for them.
I highly recommend addressing this if it has not come up before. Consider allowing owner chosen artwork or just a keep it blank. Maybe put the option under parental controls.
Please let me know if this is possible. Thanks,
Nick

No it's not possible and we've had a few discussions about this in the past - minors can browse/see cover art that can be innappropriate even if they cannot rent/purchase.
If you mainly have your own content you could disable the iTunes store or maybe see if you can configure your router to allow it LAN connectivity only.
Disabling iTunes store however still allows access to Movie trailers.
Send feedback:
http://www.apple.com/feedback/appletv.html

How to get rid of malware?

I had my Mac for almost a year, now all the sudden when I'm using it, it feels like the trackpad now has a life of it's own, it will not respond to my touch and then all the sudden it will move arround open things, zooming in and out, just about anything. I believe I got it from the MSN messenger for Macs, since it started doing it while using that program, so now i need help how to delete it or fix it, I updated to the Lion OS X 10.7.1 PLEASE HELP!!!

Well if you want to you could clone your entire OS X partition to a external drive and kindly send it off to some security researcher.
But to nuke it follow these steps.
1: Turn off your router so your computer has no Internet access (don't just use the OS X controls as it can't be trusted)
2: Reboot the computer and transfer a copy of your user file folders to a external drive and disconnect.
3: Connect the router and let it power up, then Reboot the computer and hold down the Command and R keys to enter the Lion Recovery Partition and in the upper right hand corner is a way to get online, else use a Ethernet cable.
4: Use Disk Utility to erase your entire Lion partition, format HFS+ journaled and exit, reinstall Lion from the Internet.
5: Boot into Lion and use the same user name as before, but different password. Install all your programs (except Microsoft) from fresh sources, option click on Purchases in MacAppStore to redownload those.
6: Finally the last thing you do is return your files from backup into their respective folders.
Note: Use the same username and hard drive name as before so your files can be located by software like iTunes, see this
http://support.apple.com/kb/ht1751

Annoying Avatars - How to Get Rid Of Once and for All?

I thought I had gotten rid of the avatars associated with my mail account. Just realized that the avatar is being attached. Where do I go to make sure that I never have an avatar sent with an email.
Thanks in advance...

They are not sent with outgoing messages.
Rather, they appear at the local level on both messages you generate, based upon the user icon you have selected, and on inbound messages to you, based upon any image which appears in a matching Address Book record.

I can not restore my Iphone 4 as an error message keeps coming up with error code 1611 what does this ,=mean and what shoud i do please let me know how to get rid of this and get my phone restored. thank you

Hi
My name is Lubna Ruby abd would like help with my IPhone 4, I am unabke to restore my phone as it keeps on coming up with an error message as code 1611, please help me to solve this error as my phone has gone compleatly blank, if possible please contact me to resolve this matter.
Thank you

I bet if you Google "iPhone error code 1611" you'll get a clue as to how to fix your problem

My iPhone has a red dot on the voicemail box and I don't even have voicemail activated! Do you know how to get rid of it and make a voicemail?

There is a red dot on my voicemail app on the phone and it won't go away. I don't even have a voicemail and I don't know how to make one. How can I make one or atleast make the dot go away.

This sounds more like a Windows question, than a Firefox question. When you say that an image shows up every time you open your computer, do you mean every time you turn on your computer, or every time you start Firefox?

How to get rid of malware and ads?

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