How To Register For a New eFax Account on the Photosmart eStation

If you ever find yourself unable to log in to your eFax account and you have contacted HP Technical Support and eFax only to find the problem cannot be fixed by either party, there is a way to register for a different account but the only way to do this involves using a Photosmart eStation.  The error you may get will read "Invalid Login" and is only applicable on the Photosmart eStation, HP Envy Series, and the Photosmart 7510 regardless of whether you are trying to create a new account or just access one that already exists, here are the steps to fix that:
1. Go to www.efax.com and sign in. 
2. Select "Update Account" and then select the profile tab.
3. Change the current contact email to a dummy/alternate email (must have a phone number listed on this page before changes will go into effect).
     a) Using the @hpeprint.com email may cause problems.
     b) Log out of eFax account.
4. Go to the E-station and follow these instructions to be able to register for a new account:
     a) On the top of the E-station, select the 3rd Menu button (3 lines) and go to
     b) Select Settings then
     c) Tools then
     d) Advanced then
     e) Applications and
     f) Manage Applications
     g) next Filter > select All and wait for all the apps to load.
     h) Scroll down to very bottom for Webfax
     i) and then Clear Data in this section
     j) Select the Home button at the top and
     k) Select Efax and register for a new account with a preferred email and zip code
     l) Write down the new phone number and check your email for a new 4-digit PIN
5. Repeat these steps to clear the Web Fax data and then try to login to efax.com on the printer by selecting
     a) eFax button
     b) Settings
     c) Account and upgrade information
     d) Change
     e) After selecting chance, in this area, login to eFax on the printer with the new number and pin.
6. The best test to ensure everything is working now is to send yourself an eFax so you can check for incoming and outgoing processes to be just as you expect it to be.
7. Print the ePrint info page so that the printer's ePrint email address will be associated with the new eFax account.
And that is the trick on how to get a new eFax account if you are experiencing issues with signing in from the front panel of the printer.  If you do not have access to a Photosmart eStation, then contact HP Cloud Services at 1-855-785-2777 if you live in North America or are an English-speaking customer for assistance with this step.
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Here is a picture of the Photosmart eStation:
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

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