How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

can anybody help with the question below?
how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • HT4990 how can you reset your security questions if you have forgot them

    How can you reset your security questions if you have forgot them.?

    You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
    Regards.
    Message was edited by: varjak paw

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • HT1918 How do you change your security questions, because I have forgot them?

    How do you change your security questions, because I have forgot them?

    1800 my apple  ask to speak to itunes support and ask them about your apple id account

  • TS2446 How do you reset your security questions when you don't remember them

    How do you rest your security questions if you forgot them ?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions. (Resetting security questions)
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do you reset your BBID password when you dont remember the answer to the secret question??

    I have not been able to figure what to do.  Sadly BB 's website does not offer any email addresses or phone # to contact for assistance.  I'm so frustrated, can someone please help me??
    I've tried looking here for other posts but can only find resetting via email.  Sadly I don't have this option  

    Hi Raqraq
    Welcome to http://supportforums.blackberry.com/
    But remember the secret question and password of your blackberry ID 
    Your only solution is to create a new ID. 
    If you still need more help or support write to twitter @BlackBerryHelp
    More information
    Please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Hopefully, this information will be of use to you.
    Cheers, and Good Luck!
    VIA |  sdgardne 
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Regards.
    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
    BlackBerry Protect and  BlackBerry Link constantly.  #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • How do you change your security questions when you dont know what they are?

    I have a apple account but i forgot my answers to my security questions and i cant buy anything if i cant answer them? Does anybody know how i could reset it?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93187)

  • HT5318 How to get past security questions when you cannot remember the exact answers needed.?

    How do you get new security questions and remove old security questions and get the system to recognize the new questions?  I have changed the questions but everytime the security questions appear, they are the old ones that I do not remember the exact answers to.

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 How to reset security questions when i have lost the old answers?

    Well i have not really lost my answers i have forgot please help

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I Thought with the new I phone 6 plus Siri will tell you what your reminder is when you arrive at the location . I have tried and it doesnt work. Also how Do i get better use out of my staorage and back up to the cloud

    I am irritated because I bought the New I phone 6 plus . I was told that when I put in a reminder and add location to my contacts Siri will read my reminder to me when I get to the location where the reminder is set for . why isn't it working ? Also I bought 20 more mb of storage for the cloud , how do I save my phone storae and move things to the cloud so they wont get deleted on the cloud but I can on my phone

    I copied the iTunes file from the external drive and it's in both places.  I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file.  There must be something else that's missing.  My iTunes library looks the same on the new computer as it does when I open it on the external drive.  If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
    My back-up drive is a mess.  I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={  Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period.  I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive.  Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me).  As my Jewish friends would say, "Oy Vey!" 

  • How do you get your mail on your iphone to mark as open when you have opened the mail on you desktop ?

    I want to know if you can set your phone up so if you open an email on your desktop it will show as open on your iPhone and iPad ?

    No mail client does that. It will be marked as read that's it.

  • How can you change your security questions if you have forgotten them

    i forgot my question answers and i cant buy any thing because it makes me verify the security questions

    FAQ apple id http://support.apple.com/kb/he37

  • TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

    I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75671)

  • HT1911 How do I reset my "security questions" as I have forgot my answers

    I have purchased the new generation iPod touch. As it is a new devise it has asked me to answer account security questions. As I have no recollection of settings the answers to the questions I can obviously not answer the questions. Does anyone know how I can reset the questions and/or answers?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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