How to restore macbook after downloading Mountain Lion from app store

I just downloaded Mountain Lion from the app store. How do I restore my Macbook to it's factory settings without the CD? (Since I downloaded it online without the CD)

Welcome to the Apple Support Communities
If you want to reinstall the original Mac OS X version that came with your computer, you need the Mac OS X DVD that came with the computer.
If you want to reinstall Mountain Lion, the installer creates a recovery partition to reinstall OS X and do some maintenance tasks. You can access to it pressing Command and R keys while your Mac is starting

Similar Messages

  • Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

    can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
    I alreasy paid for it
    Can I get a direct download link other than from app store

    Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
    open $TMPDIR../C
    Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

  • Downloaded Mountain Lion from App Store, but it says by disk is locked and won't let me choose the hard drive for installation

    I'm struggling to get Mountain Lion installed on my machine, but what is worse is that it has essentially rendered my computer useless (and of course I need to use it urgently). After downloading and installing from the App Store, I have run into some significant problems.
    On install, when prompted to "select the disk where you want to install OS X" the hard drive is greyed out and a message comes up that says "The disk is locked."
    So when I back out of the install, I am given the option for Disk Utility, Reinstall OS X (same results as before)  or Restore from Backup (not backed up).
    On the Disk Utility, I can hit Verify Disk and it names an error and says to hit Repair Disk. The error is an "Invalid Sibling Link. The volume Macintost HD was found corrupt and needs to be repaired." Unfortunately, Repair Disk is greyed out and I can't hit it.
    What I want to do is just forget the entire process at this point and scrap the upgrade until I have time to figure out what is going on. Is there a way to abort at this point?
    Thanks for any help!

    Your welcome!
    You should always have and keep an up to date backup.
    Sounds like you need something a little stronger than Disk Utility. At this point I have no way of knowing if Disk Warrior can or will help.
    Depends..!
    If you do format and install, then Yes it will.
    If you reinstall OS X, then No it will not.
    Problem is that according to the Disk Utility message, I don't think that you will be able to install either 10.6 or 10.8.
    Those are very good questions. The only bad questions are the ones you have to ask yourself.

  • Problem downloading Mountain Lion from App Store

    I am unable to download Mountain Lion onto my iMac from the App Store. I have no problem downloading other software - including updates to Final Cut Pro X and several other programs. However, if I try to download Mountain Lion, it starts and then hangs at 142mb. Since yesterday.
    The iMac is 3.4 ghz Intel Core i7, with 8GB of ram, with a SSD system drive. It is currently running 0S X 10.7.5. I have restarted several times, and trashed the preferences and cache for the App Store. I also tried creating an alternate user account on the computer and downloading from the new user - it still hangs at 142mb.
    I have already purchased Mountain Lion for my MacBook Pro, and that worked great. The App store recognizes that it is a purchased app - but i am unable to download past 142mb. My internet connection is solid, and I have restarted my modem - not sure what else i can do.

    I would first try this:
    Repair the Hard Drive and Permissions - Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    If you continue to have a problem it may just be any issue with Apple's servers or those of your ISP.

  • HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error

    I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store  it gives the error
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    I want to reinstall it for its running to slow and add only what I need.
    it installs on my older mac mini

    Assuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.

  • An error has occured while downloading Mountain lion from app store

    Since apple denied my purchsed proof, I don't really know what is going on? Maybe I claimed the copy late, I am ok with it then I puchased from App Store, but download failed? I keep trying on whatever solution here but not working at all, can anyone help?

    Contact with iTunes support > http://www.apple.com/support/mac/app-store/contact
    Message was edited by: mende1

  • Can't download mountain lion from app store

    when i clicked to download button in purshased tab
    a message displayed 'an error occured'

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Was downloading mountain lion from app store. network problem so break of around 15 days. after that now when i strat download it shows an error is occurred and is not downloading

    unable to download redemed copy of mountain lion

    Your welcome!
    You should always have and keep an up to date backup.
    Sounds like you need something a little stronger than Disk Utility. At this point I have no way of knowing if Disk Warrior can or will help.
    Depends..!
    If you do format and install, then Yes it will.
    If you reinstall OS X, then No it will not.
    Problem is that according to the Disk Utility message, I don't think that you will be able to install either 10.6 or 10.8.
    Those are very good questions. The only bad questions are the ones you have to ask yourself.

  • Trouble with downloading os x mountain lion from app store

    Hi! I purchased the new os x mountain lion from app store but I have trouble with downloading it. Its starts the download but constantly stops after few mbs and says an error has occured, check you internet connection. My internet connection is fine, everything else works even downloading other apps. Has anyone an idea how to fix the problem?

    Firewalls and anti-virus software can interfer with iTunes/Mac App Store downloads.

  • Mountain Lion from Apps Store won't download?

    Purchased Mountain Lion from Apps Store - but it will not havedoIwnload. The Icon just appears and it says " waiting " for an hour or so and does nothing?

    Yes as long as these are both your computers. Transfer target disk mode, USB flash drive, external HD, DVD, Dropbox, etc
    Are the computer close by and portable or at a distance??  This might dictate how you move your download.

  • Puchased mountain lion from app store and tried downloading via store 4 times, always rcvg an alert stating "error downloading"

    puchased mountain lion from app store and tried downloading via store 4 times, always rcvg an alert stating "error downloading"
    Is there any other mean to get the mountain lion.
    I ve a 512kbps connection.

    I believe you have correctly identified your 512kbps connection as the source of the problem.
    The Mountain Lion download is more than 4 gigabytes.  You should try hard to find a much better, faster, more robust connection.

  • Can't download 10.8 mountain lion from app store

    Hi,
    I own a 2008 mac pro. The system drive was still running an original install of osx (upgraded to the latest version of 10.8). It had become pretty slow, so I bought a new ssd for a fresh install of the os.
    I own 10.6 on dvd, which I have used previously on another computer to acomplish the exact same thing I'm trying to do here; install 10.6 on a new drive, then upgrade to 10.8 (the only way I know how to do this).
    So I did the usual - new drive in, old drive out, install 10.6, update 10.6 until the "app store" becomes available. So I'm now running 10.6.8. I open the app store, log in, go to "my purchases" and see osx mountain lion sitting in the list. It says I purchased it on the 12th of November, 2012, which is correct. If I click on "osx mountain lion", the app store informs me that "Item not available. The item you've requested is not currently available in the UK store". I bought the "item". I paid good money Apple. Why can't I download this? If I click "download" a little spinny thing appears for a couple of seconds next to the back/forward arrows, then disappears.
    10.9 is unsupported with the software I use - everyone's reporting faults, so I need 10.8. Can someone help? Obviously I can just put the old drive back in, but this NEEDS to be available somehow...?
    Thanks

    That's good to hear.
    After some mucking about I managed to get it downloading on another computer (which is already running 10.8). Hopefully I should be able to copy it over and install.
    But I will let Apple know - potentially pretty disasterous for people.
    Thanks.

  • Bizzare Error message downloading & installing Lion from app store

    I have a new  i7 2011 macbook pro 13 inch with snow leopard.
    I have purchased Lion from App store but is unable to download and install it.
    First time I tried to download it, it did not get downloaded so I cancelled the download.
    Now I can see OSX Lion in "Purchased" in the App Store.
    When I click "Install", I get the following message with two options "Cancel" & "Retry"
    MZFairplay.frtoolFailure_message
    When I click "Retry", I get the same message "MZFairplay.frtoolFailure_message" with same two options "Cancel" & "Retry"
    When I click "Cancel", I get the following message "We could not complete your request: There was an error in the App Store. Please try again later. (13)"
    Please help.
    Google search was not helpful

    Hi,
    I am having the same error when trying to update some apps in the Mac App Store. It is the first time I am experiencing this error.
    I have a 2011 MacBook Pro 13".

  • I try to upgrade to mountain lion from app store , but it tells me you need 2 gig memory !! what do i do ?

    I try to upgrade my iMac's desktop operating system to mountain lion by app store , but it tells me : you require 2 gig of memory ? !! what do i do please ?

    For quality Memory and upgrade videos, visit OWC or Crucial

  • How do I do to download an aplication from app store????

    Hello everybody ..I had my app store acount set on Spain and I am in Uk right now ..I am slightly confused because I have tried to download an aplication from App Store and it said to me that my acount is not valid in Uk and that I have to switch it on Spain acount  again before downloading any aplication..It allows me to go into Uk store but it has not allowed me to download the aplication ..:( What should I do ? What steps do I need to follow? I really need the aplication ..It is some kind of emergency.
    Thank you ever so much to all the people who can help me.!

    You need to log into your Apple account and change your country. Take a look at this link,http://support.apple.com/kb/HT1311

Maybe you are looking for

  • Unable to capture the Data Source into a Transport Request

    Hi All, We have a product hierarchy and we are using the data source :4R_PRODH_D_LGEN_HIER for the hierarchy. Now we need to transport this structure to the quality environment but we were not able to capture the datasource:4R_PRODH_D_LGEN_HIER into

  • Unable to Load JdbcOdbc library -- Linux

    I know this question has been asked a lot, but I couldn't find a helpful answer in all my searches. I'm trying to use JdbcOdbc to connect to MySQL via ODBC on Linux. I have to use ODBC as part of an assignment, which is rather annoying, since the MyS

  • Cannot view video

    I have windows vista 32 bit, with IE 8 and the latest flash download 10.1 and cannot view video on sites like youtube. I have uninstalled and reinstalled twice, updated Java, updated shockwave and looked for IE updates but nothing is working. Can any

  • Apples vs Oranges which is faster??

    A new 20" iMac with the 2.8GHz Intel Core 2 Duo and 3Gb of ram vs. a Dual 2.0Ghz Power PC G5 and 3Gb of ram.

  • Why does my battery run out zoo quickly

    I got a late 2011 macbook NEW and the battery runs out in a hour just surfing the web....Doesnt it supposed to have 7 hour battery??