How to test Smart Call Home in cisco router?
Hi ,
I have done basic configuration n cisco router for Smart call Home.Please help me out on testing SCH if its proper or requres more configuration.Below is the configuration;
call-home
contact-email-addr [email protected]
mail-server 10.0.0.59 priority 1
mail-server "" priority 2
mail-server "" priority 3
mail-server"" priority 3
profile "CiscoTAC-1"
active
profile "Test"
destination preferred-msg-format long-text
destination address email ""
destination address email ""
subscribe-to-alert-group environment severity critical
subscribe-to-alert-group syslog severity minor pattern ".*"
subscribe-to-alert-group configuration periodic weekly Tuesday 17:00
subscribe-to-alert-group inventory periodic monthly 30 20:30
hi bryan,
But how will i know the cisco is receiving the alerts for the devices.Is there any way for checking that.
Profile Name: CiscoTAC-1
Profile status: ACTIVE
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: email
Email address(es): [email protected]
HTTP address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService
Periodic configuration info message is scheduled every 13 day of the month at 10:03
Periodic inventory info message is scheduled every 13 day of the month at 09:48
Alert-group Severity
diagnostic minor
environment warning
inventory normal
Syslog-Pattern Severity
.* major
Please suggest..
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Smart call-home setup in ASA with contexts
Hello,
I have a problem configuring Smart call home service in an ASA 5500 having contexts.
The DNS config is available on contexts, however the service is enabled to system.
At the moment, following all the cisco's documentations, seems it doesn't work.
Any suggestion?
Thanks.
NotisLet separate what the Cisco back-end can process and what the end device can do. What your document above indicates is, "What call home messages can the Cisco backend evaluate, and what processed call home messages will raise a TAC case automatically?" The Call Home process on the end device sends in Call Home messages to the Cisco backend (aka Smart Call Home) from many sources or triggers. When it says "Alarm type" in the document, it means the source or trigger for the Call Home message.
But the ASA supports adding syslog matching patterns to the alert group syslog. But it still triggers the same call home message containing "show log" and "show inventory". You can also rate limit the call home messages triggered via syslog with the rate-limit command.
subscribe-to-alert-group syslog [severity {catastrophic | disaster | fatal | critical | major | minor | warning | notification | normal | debugging} [pattern string]]
Remember that a profile specifies the transport method and alert group selection. And that multiple profiles can be configured on the device at the same time.
When you want human readable call home messages, you use the long text message format in the profile. On the other hand, the Cisco backend requires Call Home messages in a certain format (XML), hence the CiscoTAC-1 restrictive profile.Typically people will copy the CiscoTAC-1 profile into a new unrestrictive profile and then add an additional email address besides [email protected] so they, too, can see the "unprocessed" call home messages.
Of course, after the Cisco backend processes one of these Call Home messages, depending on the Call Home message, it sends a notification email to the admin for the device telling them it processed a message. -
Difference between Call home and smart call home.
To my understanding -
Call home - I configure the SMTP server and I do few other configuration, which can enable be to send emails to desired recepients for any severity.
Smart call home - Striving to achieve auto TAC case registry for a severity.
Is this correct ?
I just read the config guide and didn't understand the importance of switching priority..Keny,
Just a clarification -
I can go ahead with the call home configuration , without smart call home being configured, isn't it ? ( just as an alerting system local to UCS for few recepients ) -
How to arrive Password expiration situation in Cisco Router
Hi,
i have to test something on cisco router so i have to achieve this following scenario :-
I am trying to login using ssh username & passoword. so i need to expire this username & password on router.
Anybody tell me how to get this situation in my cisco router.
Thanks,
PranayPranay,
Here is a guide on configuring the SSH username and password on your Cisco device:
http://www.cisco.com/c/en/us/support/docs/security-vpn/secure-shell-ssh/4145-ssh.html
You will need to setup the VTY lines, as well as setup a password in order for this to work.
Judging from the screen shot, you will need to run the commands listed in Global Configuration mode. (configure terminal)
Example:
Router#config t
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Smart call home - HTTPS transport from the Nexus 7000 to Cisco
hi
i try configured call home on nexus 7000 with https transport and proxy server
i follow this guide -
http://www.cisco.com/en/US/docs/switches/lan/smart_call_home/QuickStart_NX7000.pdf
and configured this :
callhome
email-contact XXXXXXXXXXX
phone-contact XXXXXXXXXXX
streetaddress XXXXXXXXXXXXXXXX
destination-profile CiscoTAC-1 transport-method http
destination-profile CiscoTAC-1 http https://tools.cisco.com/its/service/oddce/services/DDCEService
transport http use-vrf management
transport http proxy server XXXXXXXXXX port 8080 --------- XXXXXXXXX = my proxy server
transport http proxy enable
enable
periodic-inventory notification interval 30
i have a problem to install the security certificate , i follow thw guide but i get the error :
failed to load or parse certificate
could not perform CA authentication
when i try test call home eith the command : callhome test
trying to send test callhome message
warning:no callhome message sent
email configuration incomplete for destination profile:full_txt
email configuration incomplete for destination profile:short_txt
Error in transporting http message for CiscoTAC-1
http: Received HTTP code 407 from proxy after CONNECT
i guess the problem is because i didnt install the certificate , how can i install the certificate ?
is this the real problem ?I agree with Bryan that the easiest proxy server to setup for the nexus 7000 is the Transport Gateway. The documentation (certificates) is setup to allow you to connect to a Cisco Transport Gateway or directly into tools.cisco.com. Both have a Cisco certificate.
But that doesn't explain your issue. To answer your issue, you need to look here
http://www.cisco.com/en/US/docs/switches/lan/smart_call_home/SCH31_Ch6.html#wp1039385
except you need your proxy server's chained certificate in PEM format since the Nexus 7000 is going to terminate at your proxy server. Take a look at this line in the documentation.
Input (cut & paste) the CA certificate (chain) in PEM format
The error code 407 you indicated makes sense and indicates "Proxy Authentication Required". You need the certificate installed first. NX-OS uses the openssl crypto library to implement the cert-pki feature if that helps. A complete certificate chain is required. Also, you might make sure the CRL (certificate revocation list) is set to none so it doesn't do that first.
revocation-check none
The 4 chained certificates given in the documentation are tools.cisco.com.cer, Verisign-G3-SSCA.cer, Verisign-G3-PRCA.cer, Verisign-Root-CA.cer. The non-nexus 7000 devices just use the last one. Most likely you need a certificate that looks like
your proxy server.cer,Verisign-G3-SSCA.cer, Verisign-G3-PRCA.cer, Verisign-Root-CA.cer
If you are using your own root CA (which typically are taken off-line after authorizing subordinate CAs for security reasons) , then make sure that their certificates are in the correct order to be processed so each can be authenticated.
Now you can see why a Cisco proxy server (Transport Gateway) is easier to setup. -
Little Snitch how to leave apps call home?
I love Little Snitch but I am wondering are you able to leave certain applications called home with out constantly asking for your permission? I use Kaspersky and it has Web Anti-Virus and what's happening is Kaspersky is calling home to see if the web pages I am going to is safe every that happens Little snitch thing kicks in and ask for permission to leave it do so. I trust Kaspersky is there a way to just leave it do its own thing I'm not to be asking me for constantly asking permissions?
You need to read the Little Snitch documentation. It is very easy to tell it to always allow certain applications to communicate, I just don't remember exactly how to do it. (It's been a while since I used Little Snitch.) I would have to say, though, that if you haven't read the documentation far enough to learn how to do this, you probably shouldn't be using Little Snitch. It's a powerful tool that can cause problems if not used properly.
I also would recommend that you use something other than Kaspersky. It's just okay at detecting Mac malware, and there are far better tools that won't cost you any money. See:
http://www.thesafemac.com/mac-anti-virus-testing-01-2013/
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Testing 5515x at home, no internet route
hi all,
im new to cisco asa and the model is 5515x with license plus. below is my config at home,
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ciscoasa#
ciscoasa# sh run
: Saved
ASA Version 8.6(1)2
hostname ciscoasa
domain-name test1.com
enable password NuLKvvWGg.x9HEKO encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface GigabitEthernet0/0
nameif outside
security-level 0
ip address 192.168.0.50 255.255.255.0
interface GigabitEthernet0/1
nameif inside
security-level 100
ip address 192.168.64.1 255.255.255.0
interface GigabitEthernet0/2
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/3
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/4
shutdown
no nameif
no security-level
no ip address
interface GigabitEthernet0/5
shutdown
no nameif
no security-level
no ip address
interface Management0/0
nameif management
security-level 100
ip address 192.168.1.1 255.255.255.0
management-only
ftp mode passive
dns server-group DefaultDNS
domain-name test1.com
same-security-traffic permit inter-interface
same-security-traffic permit intra-interface
pager lines 24
logging enable
logging asdm informational
mtu management 1500
mtu inside 1500
mtu outside 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
nat (inside,outside) after-auto source dynamic any interface
route outside 0.0.0.0 0.0.0.0 192.168.0.1 1
route inside 192.168.64.0 255.255.255.0 192.168.64.1 10
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 192.168.1.0 255.255.255.0 management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd address 192.168.1.2-192.168.1.254 management
dhcpd enable management
dhcpd address 192.168.64.40-192.168.64.60 inside
dhcpd dns 192.168.0.1 192.168.64.100 interface inside
dhcpd lease 200000 interface inside
dhcpd ping_timeout 500 interface inside
dhcpd domain test1.com interface inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:b949cd442fac1704e13bddea727442f2
: end
ciscoasa#
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
i did a trace packet,
ciscoasa# packet-tracer input inside icmp 192.168.64.100 8 0 6 8.8.8.8
Phase: 1
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in 0.0.0.0 0.0.0.0 outside
Phase: 2
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 3
Type: INSPECT
Subtype: np-inspect
Result: ALLOW
Config:
Additional Information:
Phase: 4
Type: NAT
Subtype:
Result: ALLOW
Config:
nat (inside,outside) after-auto source dynamic any interface
Additional Information:
Dynamic translate 192.168.64.100/6 to 192.168.0.50/63184
Phase: 5
Type: FLOW-CREATION
Subtype:
Result: ALLOW
Config:
Additional Information:
New flow created with id 214, packet dispatched to next module
Result:
input-interface: inside
input-status: up
input-line-status: up
output-interface: outside
output-status: up
output-line-status: up
Action: allow
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
but when i ping from my host 192.168.64.100/active directory server, i can't ping 8.8.8.8 (or even 4.2.2.2) and of course no internet.
i can ping from my console,
ciscoasa# ping 8.8.8.8
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
Success rate is 100 percent (5/5), round-trip min/avg/max = 30/40/60 ms
ciscoasa#
how do i fix this? my asa 8.6 and my asdm is 6.6.
thanks for any comment you may add.Hi,
Can you add the following configurations and try ICMP from behind the ASA
policy-map global_policy
class inspection_default
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- Jouni -
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The first. Sorry my english =)
I want tald you how to change guest network name in cisco (what have different name)
What we need.
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6. Change "-guest" in string <LocalizableString RcFileId='10019' BaseTextHash='0xA65E286D' BaseText='-guest'/> for something what you want. For example, i changed for ' Guest Network'
7. Save
8. Open Cisco Setup
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Woala!
We have three diferent names network!
Questions?In order to enable Guest networking, the AirPort Extreme must be configured as your "main" Internet router. In this configuration, Connection Sharing = Share a Public IP address. The Extreme would be connected directly to the Internet modem and NOT downstream of another router with NAT enabled.
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How to create custom GUI interface for Cisco router?
Hello,
I am working on a Cisco solution and I have my router configured for the solution I need. However, if a non-cisco person needs to use my solution then I think he will need a GUI interface which will have few "buttons" which when clicked will run some Cisco commands on Cisco router to make it work. Is there a way to design such GUI interface which is compatible with Cisco routers? I know Cisco has SDM, but that is too involved and detailed, which is useful only for people who know atleast a little bit about Cisco. Here I am looking at crowd who will have 0 knowledge of Cisco.
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Thank you.There are lots of ways to do this - you can use SNMP or even HTTP to push or pull commands from Cisco devices. How easy it is to create a GUI depends on your programming skills. I would guess a simple web page triggering backend scripts would be the easiest way to do this.
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Many routers can have a master reset done to them by finding the little hole/button on the back of the device and holding it down with your finger/a pen or something and counting to about 30. From there you will need to research what the default master password'/username is to enter the gateway .
I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message. -
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How do you test the call home feature on Cisco Call home?
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ASA 5510 - how many concurrent VOIP calls can pass through?
Hi all,
I wonder how many concurrent VOIP calls can handle Cisco ASA 5510, any idea?
Geghamhi Gegham,
Basically what the values of 50,000 and 130000 connections indicate are lab values tested with 80% TCP and 20% udp traffic. (according to table a-2 in the doc below)
http://www.cisco.com/en/US/docs/security/asa/asa72/configuration/guide/specs.html#wp1170941
RTP is udp traffic but in case of an asa and considering a customer scenario what happens is...
1 voip call = 1 control connection (h323,sip,sccp) + 2 or 4 rtp connections
-so a call will in total easily consume 5 or more connections depending on control connections you have set up .
-also this number differs depending on if the call is voice only or video.
So to simply answer your questions...
1>the number of connections that a call consumes depends on the above factors.
2>Also there is no hard number on the number of calls an asa can handle because this depends on the controls you use ...including nat and inspections.
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How to stop the call summary display on home screen?
How to stop the call summary display on home screen?
Here are the solutions I can think of (if no one here responds with something better):
1. Open Settings and then Phone within the Settings screen and see if you can find a setting there for the call summary. The Phone submenu under Settings would be the most likely place.
2. Open Settings on your iPhone and go through each item including all of the items within each main item. Within about 10 minutes you should be able to get through all of the settings and find the setting if it exists on your phone. There is no such setting on my phone but it is possible that Airtel has a custom menu with that.
3. If you still haven't found it, you could check a) Airtel's support site and/or b) an Airtel specific forum.
4. If still no luck, I would call Airtel and ask again and if you get the same response ask for the location of the setting (or to speak to someone who can tell you).
Good luck. -
How to disable call-home feature on 4948
Hi,
I would like to disable this log massage:
an 16 07:35:15.714: CALL-HOME-DETAIL: Alert group 2 is valid(6)
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Checking if alert-group 3 is supported
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Alert group 3 is valid(6)
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Checking if alert-group 4 is supported
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Alert group 4 is valid(6)
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Checking if alert-group 5 is supported
Jan 16 07:35:15.714: CALL-HOME-DETAIL: Alert group 5 is valid(6)
Jan 16 07:35:15.714: CALL-HOME-DETAIL: unlock call home database sempahore
Jan 16 07:35:35.110: CALL-HOME-TRACE: Received event: 1
Jan 16 07:35:35.110: CALL-HOME-TRACE: Cleared rate limit counter
Jan 16 07:35:35.110: CALL-HOME-DETAIL:
httpc_enabled 1, status 0, sid 2
Jan 16 07:35:37.939: CALL-HOME-TRACE: show_call_home_summary_func() is called
Jan 16 07:35:37.939: CALL-HOME-TRACE: call_home_get_global_database() is entered
Jan 16 07:35:37.939: CALL-HOME-DETAIL: lock call home database semaphore
Jan 16 07:35:37.939: CALL-HOME-DETAIL: unlock call home database sempahore
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 0 is supported
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 0 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 0 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 0 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 1 is supported
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 1 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 1 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 1 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 2 is supported
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 2 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 2 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 2 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 3 is supported
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 3 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 3 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 3 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 4 is supported
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 4 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 4 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Alert group 4 is valid(6)
Jan 16 07:35:37.939: CALL-HOME-DETAIL: Checking if alert-group 5 is supported
Jan 16 07:35:37.939: CALL-HOME-TRACE: call_home_get_profile() is entered profile
Jan 16 07:35:37.939: CALL-HOME-DETAIL: lock call home database semaphore
Jan 16 07:35:37.939: CALL-HOME-DETAIL: unlock call home database sempahore
Jan 16 07:35:37.939: CALL-HOME-DETAIL: call_home_get_profile() found profile
I did:
no call-home
All configuration under call-home mode are set to default value. Cisco TAC profiles are deactivated and all other profiles are removed.
and disable all alert groups
But I am still receiving log massage.
Is there any way to disable them.
sh call-home
Current call home settings:
call home feature : disable
call home message's from address: Not yet set up
call home message's reply-to address: Not yet set up
vrf for call-home messages: Not yet set up
contact person's email address: Not yet set up
contact person's phone number: Not yet set up
street address: Not yet set up
customer ID: Not yet set up
contract ID: Not yet set up
site ID: Not yet set up
source ip address: Not yet set up
source interface: Not yet set up
Mail-server: Not yet set up
Rate-limit: 20 message(s) per minute
Available alert groups:
Keyword State Description
configuration Disable configuration info
diagnostic Disable diagnostic info
environment Disable environmental info
inventory Disable inventory info
syslog Disable syslog info
Profiles:
Profile Name: CiscoTAC-1
Regards,
Ivanworkaround: I do not have this problem anymore, because I set the logging severity level debugging --> informational. (logging trap informational)
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