How to uninstall itunes and then reinstall without losing everything?
A few years ago my HD crashed and I lost 3,000 songs, so I'm skittish about doing this. I bought a used ipad touch and even though iphoto recognizes it, itunes does not. I want to try trashing it and starting over.
After I back up my library, what do I do to ensure everything gets back safely?
click here and follow the instructions.
note this will not touch your media files, playlists, ratings, etc.
JGG
Similar Messages
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Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
Can I uninstall itunes and re-install without losing my library?
My eject button has disappeared. So I want to unistall Itunes and then re-install it.How do I do this without losing my library?
Your library is preserved with the following repair process, but you ought to be routinely backing up anyway.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Uninstall itunes and then reinstall??
I always hated itunes but like apple hardware. itunes is a piece of trash in my opinion.
None the less I have huge issues. The only way I can sync itunes etc is to put my iMac into safe mode. This is absolutely ridiculous!
I am running 10.7.5
And iMac is probably 2yrs old.
How in the world can I "uninstall itunes" then reinstall???? it wont let me put it in the trash.
I don't care what I have to do to get my ipad/iphone to work on this iMac.
Thanksclick here and follow the instructions.
note this will not touch your media files, playlists, ratings, etc.
JGG -
Can you help i am trying to use my existing itunes thats attached to my iphone ,ipad,laptop computer 1, and now need to attache to laptop computer2 which is windows7 but computer 2 had a different itunes on it i have tried uninstalling and reinstalling but it keeps on saying after install that itunes already running on computer
2 and my music is not there, any advise would be much appreciated.?Actually, I'd use the following user tip rather than the Apple document as a guide. (At the time I'm writing this reply, the user tip is much better organised, more accurate and way more up to date that the Apple document.)
Troubleshooting issues with iTunes for Windows updates
In the normal course of events, and uninstall/reinstall doesn't affect your number of authorisations on a computer. Usually, it requires a serious hardware change (like a new hard drive or motherboard), or a BIOS update, or an upgrade to a different Windows operating system to confuse your iTunes and make it think that it is now installed on a different computer before you end up using extra authorisations for the same operating system for the same computer. (So if you ever have to do things like major hardware changes, or BIOS updates on the computer, deauthorise the PC first, and then reauthorise after the change has been carried out.) -
when i connect my ipod to the computer a box pops up and says that itunes cannot locate/read this file, and if the problem persists to uninstall itunes and then reinstall, but i have my own user on the computer, so if i uninstall it on my user will it uninstall it on every user?
Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian -
As a result of downloading an Itunes update on my PC I got a runtime error (R6034). I now cannot access my Itunes Library. If I uninstall Itunes and then reinstall the latest version do I loose the songs in my library, which I paid for?
ThanksHi there norad73,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
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How to uninstall itune and reinstall it again?
how to uninstall itune and reinstall again?
Before you try un-installing iTunes you need to de-authorize the computer (otherwise, as I found out the hard way, iTunes will think that you've got 2 authorized computers on your account instead of just one). You should also make sure that you have full backups of all your media content. You can also back up the iTunes library file which contains your ratings, play counts, etc... which, depending on the size of your library, will save a bucketful of time after the re-installation.
If you've on a pc then the uninstall itself works the same way as if you were uninstalling any other software: go to Add or Remove Programs, select iTunes, click "Remove"... and wait (it'll take a while to complete). Then go to the iTunes website and download it.
After that, you can re-load your media files, and import the library, from your backups. iTunes should work just as well as it did before the re-installation.
Hope this helps! -
my ipod wont connect to my itunes and an error message keeps popping up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?
What does the error message say? Complete wording of the message is required
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How uninstall Javascript and then reinstall the latest version.
<i>Locking duplicate thread.<br>Please continue here: [[/questions/1019198]]</i>
yahoo mail will not load in firefox nor aurora ok in explorer and opera
how uninstall javascript and then reinstall the latest version?Hi, Barbara! Is the problem that you have a lot of different versions of Firefox on your launch bar? Or that you have a lot of different versions in a directory somewhere?
Either way, on the mac, you should be able to simply:
1. Close all versions of Firefox
2. Drag the applications to the trash folder, which will remove them from the folder or your dock
3. Download Firefox with Safari at getfirefox.com
4. Open the downloaded file by double clicking it
5. Once that happens you will have a Firefox icon and a folder with an "A" on it
6. Drag the Firefox icon onto the A, which will install it into your Applications folder
7. Open your Applications folder and drag it onto your main dock
8. You should be able to launch it from your dock by clicking on the Firefox icon.
Thanks! -
Recently updated Itunes to 10.7 and when I try running it, it ends up freezing my computer and never opening. I uninstalled it and then reinstalled it, and the same thing has happened. I don't know what to do.
I am experiencing the same issue , feels very annoying . By the way I using a Windows system but that should not matter.
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It seems that I can't update my itunes because Bounjour 3.0.2. or something along those lines is missing from my computer or is corrupted. I have uninstalled itunes and then re-installed it but it won't accept the newer version of itunes. Is there a way I can fix this problem?
THIS WILL SOLVE YOUR SYNC PROBLEMS ON ITUNES
Header 2
Start bar, then accessories, then RIGHT click command promt and run as admin
Once the command prompt window opens, type in “Netsh winsock reset” at the end of the prompt. Like this: C:\windows\system32_netsh winsock reset
After it comes back “successful”, it will ask you to restart your computer. Do this.
After the restart, start iTunes, DO NOT PLUGIN YOUR iPHONE/iPAD/iPOD YET!!
Go to Edit > Preferences and click on Devices
Check “Prevent iPods, iPhones, and iPads from syncing automatically” and click OK
Now you can plug in your device
Once iTunes recognizes your device, right clicked on your device and back it up that way first.
And then performed a sync and all is well -
Using Windows 7 Home, and until today have had no problems.
Windows deleted a whole load of files and now I have problems opening Elements editor.
Is it safe to simply uninstall Elements and then reinstall?Thanks Jeff. I will install from disc 2 but presumably first i need to uninstall my first attempt (from Disc 1). However, will uninstalling the product use up one of the licenses as I would like to install on two computers and I don't want to use up both licenses on the same computer. I have read on this forum about the need to de-activate the program before uninstalling but some clarification on what "de-activating" actually does would be welcome. Could someone please confirm the steps I need to take to solve this problem. As I understand it I need to 1) de-activate the first incorrect install (from disc 1), 2) uninstall the product and 3) re-install using disc 2 and then disc 4. It seems discs 1, 3 & 5 are not needed for my install of Photoshop Elements 10 and Premier Elements 10 on a Windows 7 64 bit computer.
Following these steps will use up one of my licenses (hopefully not both) and I can then install the programme on my desktop for my second license.
Comments / suggestions welcome and appreciated. Thanks -
I have just installed the new version of itune (11.1) and it keeps coming up with this message. "itunes requires a newer version of apple mobile device support. Please uninstall both apple mobile device support and itunes and then reinstall itunes." I have done this step 3 times, while following the support steps on how to fully remove all itunes and related programs. I keep getting the same issue.
Also, my computer recognizes my phone but itunes wont. When I try to do a driver update according to the support page it keeps telling me that "The folder specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows x64- based systems." On the support page it also suggests trying an alternate folder (program files(x86)/common files/ apple/ mobile device software/ drivers) That doesn't work either.
I am getting extremely frustrated.... Can someone PLEASE help!!!!
I also just upgraded my phone from and iphone4 to an iphone 5c.many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
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