How to use "Mail Merge for Word" to include only Account fields?

We're attempting to use the Mail Merge for Word template to create a document containing several fields from the Account object. We do not need any fields from the Contact object, and there are many contacts linked to each account.
When choosing "Get On Demand Data > Accounts", removing all the [Contacts] fields, selecting the necessary [Accounts] fields, then clicking "OK", a "List Download in Progress" window appears, followed by one that says "Microsoft Word - Subscript out of range". None of the [Accounts] fields are available in the downloaded data.
Can anyone tell me how to include the appropriate Account fields without any Contact fields (which pulls a separate Merge record for every Contact linked with the selected Account)?
Thanks.

Thanks for trying to help with this.
So far, we've been unable to pull even a SINGLE account record. So the problem is not related to data volume limitations. The tool seems to require that Contacts are selected, but for this application we only want a single merge document per Account.
If anyone else has had success using the Mail Merge for Word tool to pull only Account data, please give us your guidance. Thanks.

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Thanks Peter,
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EBS-12.1.3
DB-11gR1
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====================================================================
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