HP 2509P Monitor is locked into sleep mode. I need help. Your support forum doesn't address it.

My monitior is going into constant / perpetual sleep mode after about 2 seconds of turning it on. I need help. Your owners manual, support forum, etc. does not speak to this.

Hi,
Have you tested the monitor with any other PC or any other monitor with the PC to confirm whether the issue is with the monitor or the graphics chip of the PC. Please try with a different video cable also.
Please post your observations.
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HP pavillion Elite HPE-541F ... system will not start and monitor keeps going into sleep mode

Good Morning:
Having an issue with my Hp Pavilion Elite HPE-541F and Monitor HP2311x
Yesterday, thinking I was updating Java ... clicked on it and agreed to things being allowed on computer ... started adding icons to my desktop .... then pop ups kept coming up to register etc ... I assumed that something was wrong so I attempted to restore system to previous ... since then my system will not boot up ... will say "starting windows" and I can hear the fans working but thats it ... second part of the issue is that the monitor keeps going to sleep, so even if I try to restart the computer in "safe" mode or anything else monitor goes to sleep and there's nothing on the screen so don't know if anything is doing anything .... Very sorry I'm also not very tech savy with computers ... just trying to save time and money before I have to bring system to computer repair person .... Any help would be appreciated .... Thanks so very much

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
and for the monitor:
http://h30499.www3.hp.com/t5/Monitors-Experts-Online-Now/bd-p/bsc-1255
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HT201401 My phone won't lock or go into sleep mode when answering calls

My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek. Can anyone help please??

That is a Proximity Sensor Problem, which is located above the earpiece speaker. Do you have a new screen protector or iPhone Case which could interfer with this?
Reset iPhone, Restore iPhone.
If you have Warranty or AppleCare Coverage make Genius Reservation and take iPhone to Apple for resolution.

Monitor goes into sleep mode and will not wake up

My monitor goes to sleep and will not wake up. I try powering off and that will not respond. I have to unplug the workstation and start back up. I have turn off sleep to never sleep and now it just goes to sleep when Im working.

Hello @rosendahl14,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your monitor goes into sleep mode and will not wake up, and I would be happy to assist you in this matter!
To rule out any sleep mode issues with the monitor, I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
To further diagnose a possible hibernation issue with your desktop, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). I also recommend following the steps below to reset your system's power management settings:
Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command Prompt
Step 4. Click Run as administrator
Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter
reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HP 2309v Monitor goes into sleep mode

My monitor an computer have been working fine for three months (since i bought a new computer Packard Bell) all of a sudden my monitor stopped working correctly. It now says VGA : no signal and gives recommended settings - then goes into sleep mode. All cables are plugged in correctly, i have restarted the computer countless times (even taken it apart and removed the RAM as suggested on another post). To no avail. Please help.

Hello SEAN1982,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your computer display not working. Given your statement that you have tried plugging it into two TV's I am assuming it does not work on them either. This would indicate the problem resides on the computer itself. I am recommending that you review and follow the HP Support document: Windows 8 Safe Mode, which should enable you to boot. If you are able to boot into Safe Mode and see the computer again follow the steps set out in the HP Support document: Using Microsoft System Restore (Windows 8), which will walk you through restoring your computer back to before this became an issue.
***NOTE: Do not worry about the documents being Windows 8 and not Windows 8.1 the steps are the same.
If you cannot boot into Safe Mode the issue appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

No vga/dvi signal , sends monitor into sleep mode even though I disabled sleep mode.

I have a HP Pavillion Media center PC system # RX883AA-ABA with a NVIDIA GeForce 7350 LE graphics card. The monitor is a HP w1907, it is connected to the desktop vga(monitor end) and dvi (desktop end) due to there is no vga port on the desktop.
It started randomly saying no siganl and monitor going into sleep mode. Now that is all I get. I know the monitor works because I hooked it up to my sons computer. I even did all the updates to all drivers on my system before it quit on me. So after the process of elimination it can only be video card.
So, my question is, does anyone have a suggestion that I may have missed? And if it is the video card, where can I get a replacement and how do I replace it?
I need to get the desktop up and running optimally before my 4 year old starts cyber school.
PLEASE HELP!!!!

In checking the SPEC page for that model, I see that PC does have onboard graphics. Since it does, you can easily check and even use the PC by removing the graphics card and connecting the monitor to the VGA out from the onboard graphics. Once the step is done and still it works, just not with the graphics card, then replace the card. With only a 300W power supply, not much of a card can be installed. It would appear sometrhing similar to THIS would be compatible.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Mac Tower Pro 10.8.5 keeps going into sleep mode

Purchased from Apple, refurbished 2012 Mac Tower Pro. At the same time, purchased a new Dell U2713HM, 27" monitor.
Have been operating on this new system since about the first week of December 2013.
Issue:
The computer has constantly gone into sleep mode after a few minutes of no activity. I can have iTunes radio playing, but the system still goes into sleep mode. As I am typing and moving the curser, the machine stays awake.
This has caused much frustration because when it goes into auto sleep mode, it quits all programs that I am in, and when it does this, I lose all the work I had accomplished. It litterally closes everything and goes to sleep in about 2-3 minutes of no activity.
BTW: the computer and monitor have all its new OEM cables that came in the box, when I purchased the units.
Solutions attempted:
System Preferences — Energy Saver: computer sleep and display sleep set to "never" and unclicked the box "Put hard disks to sleep when possible."
Dell settings: Turned off all energy savers.
Results:
Nothing. Problem persists.

I apologize for the angst. The problem has cost too much money in lost time and material because when it would automatically shut down after a few minutes, all my work was lost.
I misunderstood the terms of the warranty. Thank you for your input and patience. Much appreciated. For the benefit of others that experience this with a new Mac that auto shuts down. Check the following:
1. Go to System Preferences.
2. Click on Security and Privacy.
3. Click on Advanced (bottom right corner)
4. If the first line is checked (Log out after 5 minutes of inactivity); uncheck it and then click OK button.
5. Be sure to click the lock before existing Security and Privacy.
Now the machine will cease shutting down programs to go into sleep mode as soon as machine is inactive for a few minutes.

Smart Cover doesn't put iPad into Sleep mode in Unlock position after iOS 8.3 update

Prior to the iOS 8.3 update, closing my Smart Cover would put my iPad into Sleep mode when in the Unlock position. Since the update, this function no longer works in the Unlock position. In the Lock position, I hear the click and the iPad does go into Sleep mode. Since I am the only one using my iPad, I don't need it locked when at home. Has anyone else experienced this problem?

hi guys. i'm back.
i solved my problem. i refer my iphone 5 to a local distributor. a repairman checked my iphone and i described my problem. he checked my battery. it was fine! then after an hour excavation around hardware solution he told me that the charging kit crashed because of heavy mobility usage!
yes. i did not covered my phone with any cover. the cpu pressure by ios update crashed the kit! now my phone get back after the kit changed and work finally. i restored my phone to ios 8.2 now.
i'm going to buy new iphone. but i'm really confused if such this issue really happened for iphone 6 too!!!!!
i'm totally disappointed .

Early 2008 iMac (8,1) randomly goes into sleep mode

Hey,
My early 2008 iMac (8,1) on 10.8.2 goes into sleep mode by itself. I've played around in Energy Saver, tried resetting SMC, NVRAM, replaced HDD, reformatted HDD, installed smcFanControl, reinstalled Snow Leopard, Lion, Mountain Lion. None of that worked. Took it to the Genius bar, performed some diagnostics tests and they said everything worked properly. Does anybody have the same problem? I can still use the computer for general computer use (light web surfing and e-mailing), but it seems to go into sleep mode when I have a lot of applications open and especially when watching videos. I've tried researching this problem, but I've haven't found a definitive answer. Right now, the Genius that I've been talking to thinks it may be the RAM. I'm waiting on new shipments of test RAM to arrive at the Apple Store for him to properly diagnose.
Thanks,
Jason
iMac (8,1)
2.8 GHz Intel Core 2 Duo
2x2 GB 800 MHz DDR2 SDRAM
ATI Radeon HD 2600 Pro 256 MB
1TB 7200 RPM SATA ST1000DM003-1CH162
If you want to read the whole time line, I've included it here. I apologize for it being so long.
At first I was running Lion (10.7.5) and the computer would enter sleep mode whenever I was doing anything with video. For example, watching YouTube videos and chatting on FaceTime. And funny enough, I distinctly remember watching a bunch of movies with VLC and the computer did not go to sleep (Although, this is not true anymore). I could wake the computer up and use it, however within a few minutes the computer would re-enter sleep mode. The computer seemed fine and I could access all of my files. Tried resetting SMC and it did not resolve the issue.
I made a Genius appointment to see if they were familiar with the issue. The iMac passed the in-store diagnostics test; it said all the components were functioning properly. He told me to bring it home to do a fresh re-install of my OS and then run my computer to see if the problem persisted. I took it home and reformatted my HDD with a 35-pass erase, re-installed Snow Leopard (10.6.8) and declined to transfer any backups from Time Machine. I was using a fresh system and sure enough, the problem persited. Tried doing the same thing again but with Lion (10.7.5) and still no luck. So I made another appointment and it passed the in-store diagnostics test again. I let them keep the computer for a 24-hour diagnostics test. They told me they would diagnose my computer with the OS on my HDD as well as a copy of OS that the Apple store deemed 'good' on an external HDD. The Genius called me and told me that my HDD failed their 24-hour diagnostics test and recommended I replace it. I initially had a 750 GB HDD, and the Apple Store could only offer me a 500 GB HDD ($200). I opted to take my computer to Carbon Computing, an authorized dealer in Toronto, to have a 1 TB Seagate HDD ($170) installed with no OS on it. I brought it home, performed another 35-pass erase and installed Snow Leopard. Problem still persisted. Repeated with Lion, still unsuccessful. Looking back, I was so excited that I just had to replace the HDD to fix the problem, I forgot to ask the guy if he could recreate the issue.
I began to suspect that it was a heating issue. So I installed Temperature Monitor and smcFanControl, and cleaned the fans as much as I could without taking the computer apart. Without smcFC on I tried to recreate the problem and I noticed that the Power Supply Position 1 reached 95 degrees Celsius, and Graphics Processor Temperature Diode reached 97 degrees Celsius before entering sleep mode. I don't know much about temperature sensors and what they monitor specifically, and so I couldn't draw any conclusions from that data. I turned on smcFC and cranked the optical drive speed to 2000 RPM, HDD to 3000, and CPU to 3000. The computer still went to sleep but the temperatures were below 90 degrees Celsius before entering sleep mode. I've tried researching here and on the internet about normal operating temperature ranges of iMacs and generally found that most do reached that temperature but they do not go to sleep mode.
Then I thought it may be a problem with Lion so I upgraded to Mountain Lion. The issue still persisted. Tried resetting SMC and NVRAM, did not resolve issue.
I called the same Apple Store explaining to them that their recommendation of replacing the HDD did not resolve the issue. They told me to bring it in and have them check it out again. I went through the same process I did before; the iMac passed all of their diagnostic tests. The Genius told me this time he will test out the RAM. He called me and told me that he could replicate the problem and so he proceeded to put in a stick of 'good' Apple RAM, but the computer would not work. He said the 'good' Apple RAM was damaged, either before or in the process of putting it in. He plugged in my old stick of RAM and the computer worked. He tried to recreate the problem and claimed that the computer ran for over 24 hours with an existing movie on my HDD playing and it did not go to sleep mode. However, once I brought it home I played the same movie right away and it turned off 17 minutes into the movie. Tried resetting SMC and NVRAM again, ran the movie again, still went to sleep.
And that's the story for now...

Now to find out WHY it does it at home only. How hot is it at home? Have you checked the AC current/voltage at home?
Well they were able to replicate the issue at the Apple Store the second time I left my computer there. Anyway, we don't have any heating on at my house at the moment. It's usually from around 20-23 degrees Celsius (72-75 F). Temperature Monitor says ambient temperature is 30 degree C though...
I'm not really sure how to check the AC current/voltage at home, but my computer worked before I moved it. So I'm not sure if that is the issue.
I normally only have speakers set up to my computer and a wired keyboard. The speakers are powered separately. I would assume that at the Apple Store only the power cord and wired keyboard are connected.
What is the Power Supply Position? And what does it do?
Thanks for your help!

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all angles, does not go into sleep mode sometimes and instead shows on a gray screen definitions of words in 3" letters! Do I have a virus?

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all directions, does not go into sleep mode sometimes, instead shows a gray screen with word definitions in large 3" letters that continuosly flows across the screen. Do I have a virus?

Doesn't really sound like a virus.
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
How many of these you can answer...
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?

HP Pavillion won't go into sleep mode

I have an HP Pavlillion that's about 3 years old. Recently when the comeputer goes into sleep mode (or when I put it in sleep mode), but the computer keeps going in and out sleep mode. It's like the computer goes into sleep mode then about 10 min. later it sounds like the computer is waking up by itself (however the monitor doesn't wake up). The monitor and computer will wake up if I move the mouse or whatever. But now I'm just shutting down the computer completely each night. Any ideas why this may be happening and is there a way to fix it?
This question was solved.
View Solution.

Hello Banna1981,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you think your computer is going in and out of sleep mode yet the monitor stays in sleep mode and both the monitor and computer wake when you use the mouse or the keyboard. I suspect that what you are thinking is the computer waking up is actually scheduled activity or background processes running. If the monitor is staying in sleep mode I do not think that your computer is waking up or if it is it's to process specific activities like checking for updates or checking email etc . . .
If you are concerned I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information on booting in Safe Mode and finding out for sure what is causing this activity.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Pavilion dv6 won't go into Sleep Mode

My HP Pavilion dv6 always used to go into sleep mode everytime I closed the lid as it's supposed too. However recently when I close the lid it just loops the login screen as if you've locked your laptop. It makes the sound it used to make when I'd open the lid to wake it up. As far as I am aware there have been no software changes recently that could have caused this. Thanks.

Hi there ,
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that your computer is no longer going to sleep mode when you close the lid. I am happy to help with this. Please post the full product number for your notebook. See the following, if you need help with that information. How Do I Find My Model Number or Product Number?Give this a try: Click Start, choose Control Panel, and then choose System and Security.Choose Power Options and then select Choose What Closing the Lid Does from the left pane. Also these may be of interest to you:HP PCs - Troubleshooting sleep and hibernate issues (Windows 7)HP Notebook PCs - Managing Power Options (Windows 7 and Vista) Here also is a page from Microsoft, that includes a video of what to do.Change what happens when you close your laptop - windows.microsoft.com Let me know if this works for you, or not.

Mac mini didn't go into sleep mode when i am conect my thunderbolt display whit an optical thunderbolt cable

hello my mac mini didn't go into sleep mode when i am using an optical thunderbolt cable to my thunderbolt display
has any body els this problem

Hello josfromkerkade. Please contact me so that I can get more details.
We'd like to understand which monitor you're using, how old it is, which Thunderbolt port you're using (tethered cable or TB port), & the version of firmware.
[email protected]
Thanks, Mitch

PowerPC clicks into sleep mode, then clicks right back

Hi everyone. New thing I am experiencing since yesterday - my computer will go into sleep mode, but immediately clicks back on again. It's a Dual 2.7 GHz PowerPC G5 from 2005 running on OSX 10.4.11. At first I thought it was an issue with one of our light switches - because sometimes when you press the switch to turn it off, the computer will wake up from sleep. But that switch is completely off and the computer is still having this problem not staying asleep. What can I do to fix this? Thanks.

Hi Christy, and a warm welcome to the forum!
Most often it's a USB or FireWire device that wakes it up, sometimes a PCI card or even a Monitor.
How to reset the SMU/PMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005) ...
http://support.apple.com/kb/HT1436
Earlier G3, G4, G5 models...
http://support.apple.com/kb/HT1939
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), see if it sleeps in Safe Mode.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

I am running OSX Lion 10.7.4 and the computer no longer will go into sleep mode when I close the cover What happened with this option?

I am running OSX Lion 10.78.4 and the computer will no longer go into sleep mode when I close the cover. In system preferences I can no longer find the option that allows for this energy saving feature. What happened to this option and why is this no longer happening with the latest version of Lion?

No external monitors or devices attached. When you mention that this function only works when devices are attached that is true when you set up your preferences that way. Up until my upgrade to Lion the computer would always go into sleep mode when I closed the lid. There also used to be an option to check in system preferences that allowed you to choose this option. My question for the discussion is what happened to that option and how do you get the computer to sleep or at least the display to sleep when you close the lid as we have been able to do in the past. Thanks.

HP 2509P Monitor is locked into sleep mode. I need help. Your support forum doesn't address it.

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