HP 6500 E709n can't print wireless from Windows 7

I have 3 computers on my home office network, and an HP 6500 E709n that has a wireless connection to the router. The printer does everything it's supposed to from the XP machine. From the 2 computers running Windows 7, the printer will scan and fax but not print.
When I used the USB cable to connect the printer to a Windows 7 computer, all functions worked fine. So it's apparently not just a matter of having the correct driver (and I've now reinstalled the Windows 7 driver twice after scrubbing my hard drive as best I could). I've checked absolutely everything, and all the recognitions seems to work going both ways. But every time I try to send a document to the printer from Windows 7, it just sits in the queue.
Do other users have this problem? Has anyone solved it? Thanks.
This question was solved.
View Solution.

Run this utility from the Win7 machines: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Can't print wirelessly from iMac to HP 8600 all-in-one

A few weeks ago, I purchased a HP 8600 basic printer and setup it up to my two iMacs and to the router (cisco brand).
I haven't really printed with it since I have gotten it, which did print when I tested it at first. Now I can't print wireless from either iMac (one iMac is ver. 10.9 and the other is ver. 10.8). Both my computers and printer are connected to my router, but when I go to print something the printer dialog box tells me: "the printer is not connected."
What am I doing wrong?
Thanks

Hello Viggo_R, Welcome to the Forums
I understand you are unable to print from your 10.8+10.9 systems and would like to help out the best I can.
I have researched the issue at hand for you and have found a guide that I suggest following. Hopefully this will connect your printer back on the network and get you up and running again.
Click here to get started: Printer Does Not Maintain Wireless Connection
This guide might also be helpful: Print Jobs are Stuck in the Print Queue
Take care,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Changed printers, now can't print wireless from laptop

Hi. I changed to a HP printer from an Epson. Now I can't print wirelessly from my laptop through my Airport Express. I get a message that the printer is offline.
Went to the HP site & got latest drivers. And there was an Apple update for the HP. I can print when the laptop is connected to the printer by the USB cable.
When I first set up the AP Express 2 years ago, I was able to print wirelessly without any problems.
any ideas?
Thanks

Got it fixed. Went to the HP site again & they had info for OS10.5 that worked.

HT5569 How can I print wireless from my iPad 4

Hi everyone!...
How can I print wireless from my iPad 4?
Your answer will be most appreciated.
Thank u s. M.

See requirements for AirPrint and printers that support AirPrint here:
http://support.apple.com/kb/ht4356
If your printer supports AirPrint but does not work then:
Your printer might need a firmware update
Your printer must be on the same WiFi network
Your router must support Bonjour (Zero-configuration networking).
For troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.
If you need more help then what printer do you have?

Why i can noy print wireless from my computer

WHY I CAN NOT PRINT WIRELESS FROM MY COMPUTER?

this is a very brought question.
I think the HP printers it should be so easy to set up that you can alway print wireless but its not
If you want to get this solved you should be more of a systenm engineer and provide mas may details as you can gether, mark priner, OS you are using, where did you get the install prg, what router do you have has the printer an ip
is there a diagnostic page to print.
I know nothing about HP printers, mine is not working eighter, but if you wat help give them something more
trying HP Officejet Pro 8600 e-All-in-One Printer - N911a

Can I print wireless from iphone

Can I print wirelessly from iphone 4 to my wireless home printer? Thanks!

If you have one of the few HP printers that supports airprint, or if you have an app that provides this feature, you can.
Otherwise, no.

I have a Lexmark s405 printer and I've just updated the firmware and still can't print wirelessly from my iPad. Why?

I have a Lexmark s405 printer and I've just updated the firmware and still can't print wirelessly from my iPad. Why?

That model doesn't appear to support AirPrint (those that do are listed on this page : http://support.apple.com/kb/HT4356)
Have you checked to see if Lexmark have their own app in the store, or there are third-party apps such as Print Central For iPad and Print n Share which might work with it

Can't Print/Connect from Windows 7 64 bit to Shared PSC 1315 on Windows 7 32bit Machine

Can't Print/Connect from Windows 7 64 bit to Shared PSC 1315 on Windows 7 32bit Machine...
I tried to install driver on connecting PC, i tried to install printer as Local printer with local port - \\WIN7-32bit\HP PSC 1310 Series\ - and i got access denied, and before i reinstall Windows on 64Bit machine its worked correctly... anyone know how to solve this problem ?
*Edited*
When i connect it on 64 Bit machine printer requesting driver *.inf and not specific file...
i try to install 64bit driver on 32 bit machine in sharing options and they didn't support it...

More than likely, you are receiving the access denied error because there may not be a HomeGroup in place.
To handle networks securely with Windows 7, Microsoft took a different approach. A HomeGroup essentially creates a trust among all the devices in that home group. If a device is not in that homegroup, then that system will essentially be denied access.
Click on Install a printer on a home network to get basic steps to install a printer in a network environment.
Click on HomeGroup: recommended links to get more information about Home Groups, including setting one up.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Can i print wirelessly from iPhone to HP OfficeJet 4500 Desktop Wireless All-in-One Printer ?

i just bought a new printer and its not apper in my iphone how can i print wirelessly ? from iphone ?

the HP iPrint app was replaced by the HP ePrint Home & Biz app. The best source of iPad/iPhone printing compatibility information is the HP support page for Cloud services. Click on the section "HP OfficeJet Products" to see a chart detailing AirPrint, ePrint and HP ePrint Home & Biz compatibility for each OfficeJet product.
Note that OfficeJet 4500 is a family of printers, each with different capabilities. When purchasing it is important to identify the manufacturer number e.g. the CB867A and the CN547 are both HP OfficeJet 4500 printers but the latter has wireless networking and the former does not. I suspect the above support page applies to the entire product family.

Can't print wirelessly from my iMac

I have been runnning my printer for a year with a direct connection via wire successfully. Now that I was able to move my router closer ( it was on a different level of the house before too far to be picked up by the printer ) I want it to work with all my devices wirelessly ( iphone, ipad and macbook air ). I was able to connect the printer to the router but my devices dont recognize the printer.
What do I do?

Hi @printingmama,
Welcome to the HP Forums!
I noticed that you are unable to print wirelessly from your iMac running OS X 10.10 with your HP Photosmart 7525. I am happy to help you with this printing issue!
Please see the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X. (I would follow the steps for OS X v10.8 Mountain Lion and OS X v10.9 Mavericks, as they will work on Mac OS X 10.10.)
Printer Does Not Maintain Wireless Connection. (This will help you maintain the connection.)
The following tips can help prevent wireless connection issues:
Move the printer and the computer or access point (router) closer together.
Remove any metal objects between the printer and the computer or access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless transmission.
Move any device that emits radio signals farther away from the printer. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Consult the router manufacturer for updates and configuration of your router.
Make sure that your computer is not connected through a VPN. You cannot access your printer on your wireless network while connected to a VPN.
Make sure the router is broadcasting at 2.4 ghz and not 5 ghz.
This website will also help, HP Wireless Printing Center - Troubleshooting Issues.
Hope this information helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Can I print wirelessly from my iPad 2 to my cannonmx410?

Hi! Can anyone PLEASE tell me how assuming its possible to print wirelessly from either an iPad 2 or 3 from my Cannon MX 410?!?!?!

If it is a AirPrint enabled printer.
http://support.apple.com/kb/ht4356

How can I print wirelessly from my ipad mini to a non-AirPrint network printer?

Does anyone know of a work around to print wirelessly from ipad mini or any apple wireless devices to a network printer that is NOT Airprint ready? I have a trial of Printopia installed on my desktop connected to the network and it seems to work BUT the desktop has to be awake or on for this to work. My wireless router is a new ASUS N66U with supported usb port for printers which my printer is connected to. My PC laptop is able to see the printer but the ipad mini and iphone 5 cannot. I could return the router and exchange for Apple Airport wireless router if I know it would make a difference. Thanks.

Hi,
According to the printer specs, your printer has no wireless connectivity and is not airrprint enabled so unfortunately you won't be able to print from your ipad.
you'll find the list of HP web enabled printers here.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

How can i print wirelessly from macbook pro to p1005

Hi
I've got macbook pro and I would like to print wirelessly from the mac to the printer laserjet p1005
and I'm using a router has a usb port I concocted with printed vis the router but it doesn't print
the router is
TG587nv2
from thomson
This question was solved.
View Solution.

Your router does not support printing through the USB port. It only supports USB hard drives.
I found the answer in the manual.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

OfficeJet 6500 E709N Series ~ Cannot Print Wirelessly....

TRIED EVERYTHING~
Here it goes: We have a Mac running OSx 10.5.7 and PC with Windows XP, and A Laptop with windows XP. Our Wireless Router is a Lnksis 3-G wireless.
I purchased the HPOJ-6500-e709n yesterday and have setting it up all night. Tried this on the mac.
At first how I had everything connected.Ethernet Cable to the router, and usb to the printer. Set up went through all phases including fax. Was able to print fine. I was never prompted to disconnect the cables but directions included state you must test the wireless connection. I did and the printer did nothing. I reconnected the ethernet cable and was able to print what was in the que. However not wirelessly as I tried this several times.
Directions lead me to test firewall rules and check them. I added rules for UDP and TCP to allow all coming from the URL given in the network config page I printed from the printer. I also added the mac address to the list of allowed attached devices as I added access control as well. I tested this several times and also added the printer using the url. After I had done all this allowing all ports to connect it was able to allow me to view supply levels for ink and even print diagnostic reports wirelessly through the printer manager but cannot print documents.... WEIRD.
I loaded it each time with the correct driver and did all I can to allow it on all ports. The only thing that I can think of at this juncture is that we have a house system that apparently is running on here that I do not administrate. It really has nothing to do with it but I changed the URLs to start managing at 0.100+ as the rep wanted 1-100 to be used by there system so we are running it at 192.168. 0.101...
What should I do?
This question was solved.
View Solution.

OK, there may be something else going on, but try this:
Remove the Ethernet and USB cables
Make sure the radio is on (may not hurt to reboot the router and printer, too)
Delete and add the printer under the Default tab - the one marked with Bonjour
Reboot the computer and try to print.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet PRO 8500A Plus...can"t print wirelessly from web...all other wireless prints ok

HAD TO REINSTALL MY PRINTER SOME TIME AGO.....NOW I CAN'T PRINT FROM WEB...ALL OTHER WIRELESS PRINT REQUESTS WORK FINE. DO I NEED TO ENABLE SOMETHING TO GET THIS TO WORK? WHEN I FIRST INSTALLED MY PRINTER EVERYTHING WORKED FINE....OBVIOUSLY I MESSED UP SOMETHING IN THE RE-INSTALL?

Please reload the drivers and software on the Win7 PC. Reconfigure and try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP 6500 E709n can't print wireless from Windows 7

Similar Messages

Maybe you are looking for