HP 7600 All in one "offline"

The HP 7680 all in one was working fine for more than a year. It's set up on a LAN - not wireless. Print function works fine but when I open HP Solutions Center to scan is says that device is off line.

well if you can print then try removing it from your printer folder and then try adding a new printer to check if it would solve the problem with the solution center but if it would still be the same then you will need to uninstall and reinstall the printer
Dre
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Similar Messages

Photosmart 6510 e-ALL-IN-ONE Series offline

I can't get my 6510 all in one to go back on-line. I have windows 7 on my hp laptop and use my android phone as my wireless connection - this has worked perfectly for the past two years. I ran a wireless network test and the printer indicates PASS on connected. I've shut my printer off and turned back on. I did scan some pictures last weekend so I'm wondering if that has changed something. Any help is greatly appreciated.

Hi Williamstw
I understand you are unable to get the Photosmart 6510 back on line.
I have provided a document for the printer being offline to take a look at.
Hope this helps.
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Gemini02
I work on behalf of HP

Photosmart all in one B210a showing offline - no connection to MAC OSX 10.8.5 nor IPad

NEVERMIND! It's working now! (Of course as soon as I give up after 4 hours and contact the Forum, NOW it works!!)
Thanks anyway!
Changed my router from the factory default name and password settings. Reconfigured printer to recognize router, and the display & printed page said there was no problem / set up successful. Then I downloaded the most recent update to my printer from HP website. The only "device" found was HP Photosmart "[F7E632] Bonjour multifunction." (I never saw anything prior to this with the F-coding nor "bonjour" information.) Now when I try to print from the Mac, the print que message says the printer "may not exist or is unavailable at this time." When I try to print from the IPad, it says the printer "is offline."
I'm not that computer savvy, and I am COMPLETELY at a loss as to how to troubleshoot this. Can someone help me?
Thank you.

Hi @Riversend ,
I understand you were able to resolve the issue you were experiencing. I am sorry to hear that it had been so time consuming. If you ever need support in the feature of course you can come back to the HP Forums, but you can always use your printer support page as well.
HP Photosmart Plus e-All-in-One Printer - B210a support
Although you no longer require assistance, I want you to know that we are here to help. Thanks for choosing HP.
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Sunshyn2005 - I work on behalf of HP

New computer with windows 8. hp officejet 5610 all-in-one scanner worked but is now offline.

I have a new dell computer with windows 8. the hp officejet 5610 all-in-one seemed to be fine, and I could scan and print. Now I can no longer scan. charms - settings - change Pc Settings - devices shows HP Office Jet 5600 offline!
There may have been a request to update some software which I may have allowed. Maybe this is my problem? How do I fix this?
thank you
This question was solved.
View Solution.

Hi,
Please download Full Feature Softeware and Drivers from the following link and install on your Dell:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=4411...
Regards.
BH
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7515 Photosmart all-in-one goes offline every time it goes into powersave mode

I bought the Costco Photosmart all-in-one 7515 and it worked fine for a long time. For the last several months, every time it goes into power save mode, it goes offline and will not wake back up until you go into the wireless settings and even then, it has to be disconnected and reconnected in order to come back online. I haved checked for updates and downloaded the printer test app and it still goes offline when it goes into power save mode. Is there any way to disable the power save mode. When it goes offline, you can still ping it, so I am at a loss.

Hello @earldoe , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help.
I would recommend that you turn off UPnP, and set the router channel width to 20mhz.
For more information, I have included an article below:
10 Wireless Router Features.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My HP all in one printer 2700 series registers "offline" on my HP Pavilion laptop dv6.

My HP Photosmart 2710 all-in-one printer registers "offline" on my HP Pavilion laptop dv6 Window 7 -64 bites.
It does not print. Please help, thanks.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Deskjet 2540 Series All in One Printer Offline

Ok so I have had this problem for what seems like forever now. This has happened multiple times, and I always have had to use online HP tech support to fix it, but this time I don't seem to have that option. My printer says that the status is offline, and I really need to print something. I have gone through the forums, tries multiple different answers that multiple people say will work, and nothing has worked so far.

HI , Welcome to the HP Support Forums! I understand that you're having issues with your HP Deskjet 2540 Printer going offline. I would like to look into this with you. There are many reasons why this might be happening, is your printer connected wirelessly? Important! Do you turn your printer off between uses? If your printer is connected wirelessly, I recommend you always leave it on so it stays connected to your wireless network. Otherwise, it will lose the wireless network configuration and will need to be setup again and again. To determine which of these documents is suited to the problem, it will depend on whether your wireless light is blinking or is solid. If your wireless light is blinking, then it is no longer on the wireless network. Follow this guide, HP Deskjet 2540 and HP Deskjet Ink Advantage 2540 All-in-One Printer Series - Printer Does Not Maintain Wireless Connection. If the wireless light is solid, than it is still connected the wireless network. Follow this guide, HP Printers - 'Offline' Printer Status Message Displays (Windows 8). What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

I have an hp photosmart c7280 all-in-one series printer won't print. error message, system problem

I have an HP Photosmart All-in-One C7280 series printer/fax/copier/scanner. I have been having issues with printing for the past few weeks. It is a wireless printer, with a jack into the wall (for fax) and it is plugged into a power source. I never used to have issues with it before, but recently, it won't print when I send a document to it to print. It will print its configuration pages, reports, etc if I select them from the Printer's menu but not when I send a doc to it to print. First it was saying it was offline, but I figured out how to override that by operating as an administrator and selecting "Use Printer Online" from the dropdown menu when I right clicked on the printer from the control panel. But now it says "Error: Printer failed to print document. System error".
Noooo clue what to do now. This is the only color printer we have so we kind of need it to work. We bought this printer off the shelf at a office store (before I started working here) and so we don't have any designated technichians to work on it. I asked the guy who services our Image Runner Copier to look at it but he had no clue what was wrong with it. Hopefully someone can help?

goestherain,
I need to know what operating system you are using to helps narrow troubleshooting a bit, what OS are you running?
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HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
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Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
In the past it would say that the printer (HP Series 7300) was offline. I would remove the device through the control panel and search again. A printer would be found as HP Series 7300 (Copy 1) . A "ghost" of the original would remain as an offline device. I would default to the new printer icon, Copy 1, and it would work. This happened over the course of a year without any problems.
Now nothing is working. The printer can't be found by my network. I tried downloading drivers, etc. from HP but they either can't download or stop during installation. I don't know if an Windows 8.1 update affected it.
Although the printer has a built in network set up option, it has no installation wizard. I can't find a way to activate the wireless feature/icon. There is no I.P. address either.
I feel like a monkey pulling levers for a banana! I appreciate your help.

Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation. After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB. The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what? I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail. However; HP downloads will not successfully complete on my XP unit. What should I do? Should I start over with a new wireless printer?
Totally Confuzed

Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
Ref: 02-23-2012 08:53 AM
12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN:
1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
2. Try printing to test functionality.

Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
Delete the current printer by selecting it then click - (minus)
Then click + to add the printer back in.
That should load the driver for you.

HP Officejet Pro L7780 All-In-One printer

I am running Windows 8.1
The printer status OFFLINE.
It has done this in the past and I have been able to correct it by deleting and reinstalling it (at least back when I was running Windows XP and 7. Possibly at that time it was the DHCP issue pointed out in a previous post.
Now however, I can remove it and when I add it back, using Control Panel, Devices and Printers, Add a Printer, it is recognized correctly on the network (shows the IP address I know is in the printer) but when I try to send a test page, I get a pop-up saying it is OFFLINE. When I status it, it confirms it is offline.
There is no indication at the printers display that it is offline and it shows it is communicating with the network.

I can’t give you more than the info in my question about the model of the printer-HP Officejet Pro L7780 All-in-One printer
I had been using this printer for several years and this has happened a few times in that it required me to delete it and reinstall—that just does not work now. This last time was after I had upgraded to Windows 8.1 however I did that several weeks ago and it has worked okay since then…this is the first time it has stopped working on 8.1 however
Running Windows 8.1
I tried connecting via wireless and also switched over to wired lan but got same results (Printer Unavailable)
Used DHCP but get the same with static ip address
Cisco Lynksys E4200 wireless router
Just ultimately get Printer Unavailable when I try to print or status the printer
When I try wireless, I see the wireless icon bright blue like I expect it to

Trouble printing to a HP PSC750 All-in-One Printer

I have a HP PSC750 all in one printer and it seems to work only on occasion.
Every so often though when I boot up and try to print something the print queue says the following:
GenericClass: waiting for device
If I unplug then plug the USB cable, wait for the printer to show that it is offline and then plug the USB cable back in, it prints the document. After that it seems to print fine but then the scanner does not work any more.
What happens when I try to scan after printing is this: It pulls a piece of paper in half way and then says that "The scanner is busy, or you do not have a scanner selected. Please select c a scanner in the Director/Imagezone and make sure it is not in use by another program when you try again." and then "Unable to connect to TWAIN data source".
After clearing out the paper, It is still ok printing after this though.
I have 10.5.1 Leopard with the 10.4 HP Image Zone software installed (It is the only version currently available from HP). I am really only using the software to get the scanning capability so if there is other (preferably free) software out there I can use to scan other than HP Image Zone, suggestions would be appreciated as well.)
Any one with any thoughts?
Thanks!

I too have an HP PSC750 - originally with an old Dell... had some issues with 10.4 - got it going eventually.
I installed 10.5 last week and have not been able to print at all... got the error message you did "GenericClass: waiting for device" and always deleted the job and would try again. I must have left a print job in the queue... then when I woke the computer from sleep mode about 40 hours later... suddenly the printer jumped into action and printed that job.
As for scanning - I gave up on that awhile ago with 10.4 - good luck to you!

IPod Touch conflict with HP 6500 All-in-One printer...

Does anyone know of anyone who has an iPod Touch installed with an HP all-in-one printer and running under Windows 7 64 bit? If so I'd like to hear from them and see if I can pick their brains a bit. In fact, I'd like to hear from anyone who has an iPod Touch working with an HP all-in-one on a desktop system, no matter the OS.
Originally I tried to get them to work together under a 32 bit Windows 7 Premium build on an MSI G31M3-F V2 mobo but couldn't get the iPod and the All-in-One to work together. Either the iPod wouldn't synch or the printer would disconnect.
Yesterday I started with a Windows 7 Ultimate 64 bit build on an Asus P5Q-EM mobo with just the HP 6500 All-in-One and the printer and all of its functions were working perfectly.
Then I plugged in the iPod, after having installed the newest 64 bit version of iTunes, and it detected the device but wouldn't complete the driver installation. I powered down the HP 6500 and the iPod installation completed.
I then turned the printer on and it appeared to work but the iPod wouldn't complete the sync process unless I turned the printer off.
Then I changed the drive letter of the HP all-in-one's integrated card reader from "E:" to "G:" and rebooted and it appeared that everything was working. I brought the scanner up but didn't actually scan anything but, still, no disconnect messages. Finally, success I thought. Silly me...
Today my daughter tried to send a fax from the computer. It started the scan, stopped after only partially scanning and said that the printer was disconnected.
She then rebooted and tried to scan a photo and it did essentailly the same thing -- a partial scan, froze, and then reported the printer offline.
Uninstalling the iPod Touch device resulted in the printer coming back online and all functions working perfectly.
There is clearly a conflict at the device/driver assignment level and I don't know if its even anything that I can fix.
This should not be this hard.
Has anyone any experience with the iPod Touch running on a desktop that also has an HP All-in-One device installed?

Finally installed a completely new OS and then, before doing anything else, installed iTunes and connected the iPod. Installed everything else with the HP printer being the very last thing.
Wa La... Worked as advertised...

HP 7600 All in one "offline"

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