HP C309a (aka CC335) greyed out paper types with Photoshop

I am on Snow Leopard 10.6.2 and have just replaced a printer with an HP CC335 (also known as a C309a). Whilst I get a full range of papers in Pages application, in Photoshop CS4 there are only a couple of inkjet and photo papers and all the other media types and sub menus are greyed. I did not initally install any drivers from HP or the printer's CD as I had read the HP warning at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=uk&lc=en&dlc=en &product=3737195
A short time after setting up the printer there was a driver update to 2.3 which happened through the Apple software auto update although I still see v 2.2.1 when I look in 'About This Mac.' Someone on this forum noted that HP had released v2.3 drivers a couple of days ago so I downloaded and installed them from HP yesterday. I still only see v2.2.1 and of course none of this has cured the problem.
As the printer is only a couple of weeks old I will have return it unless there is a solution. If it would work I'd keep it as it duplexes and faxes as well as scan and print.
Is there a solution?
If not, can anyone recommend a good all-in-one that will function properly with photoshop?

OK.  Photoshop is at using your GPU.  I'm not over flash at reading a lot of the System Info, but I think you have alternative graphics on that system.  Do you know if you can switch graphics?  Does your monitor lead plug into the mainboard, or a PCIe card?   Bottom line is you need 512Kb of video RAM.
https://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
Regards switchable graphics, if you are using a PCIe card, you might be able to disable the onboard graphics in BIOS, but my gut feeling is that as Preferences is seeing your GPU OK, the problem might be insufficient video RAM.  Have a good read through the FAQ linked above.

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