HP Client Security and TCPSVCS.EXE

Hi,
I have a Elitebook 840G1 running Windows 7 professional. I activated the HP Client Security software this morning that came pre-loaded on the laptop. Since that point on, I now have TCPSVCS.EXE process running and taking 80-100% CPU runtime.
The laptop is virtually unuseable in this state. Can anyone advise a fix
Thanks

Dear Customer
Welcome and Thank you for posting your query on HP Support Forum
Please click on the below shown link which might help you troubleshoot and fix the issue
http://tinyurl.com/ls8pp5a
or
http://tinyurl.com/m2qmdqb
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

Client security and finger print

I recentlyy upgraded the fingerprint software to its newest release /http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73585) and since then the client security system says the finger print software is not installed. The client security works fine if i type the password. At window log on i can swipe the finger print and log on. On web browser the link between css and fingerprint does not work and i have to type the password
Finger print software 5.9.3.6581
Client security 8.30.0031
How can i re link both ?
Best regards

http://forums.lenovo.com/t5/ThinkVantage-Technologies/Fingerprint-vs-Password-Manager/m-p/281408
Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
Lenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAM
Lenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAM
Lenovo T400s, 2808-CYG, Windows 7 Ultimate x64

Microsoft Forefront Client Security and Itunes

My Ipod sync screen doesnt appear when i connect my ipod to my laptop. This only happens when microsoft forefront client security has been installed otherwise everything goes normal. Is there any solution?

Hi,
Please refer to the articles below to check your system requirement and prerequirement for installing FCS.
http://technet.microsoft.com/en-us/library/bb404245(TechNet.10).aspx
http://technet.microsoft.com/en-us/library/bb404270.aspx
Best Regards
Quan Gu

Client Security Solution and Office 2010's Word and Outlook

I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo to upgrade to Win 7 (deadline was June 22). This week I purchased the Windows 7,retail 64 bit Home Premium upgrade package at a local store.
I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7, 64 bit ThinkVantage software with System Update 4.
I manually Installed the file z909zis1032us00.exe Client Security Solution 8.3 for Windows 7 (64-bit only) Version: 8.30.0032.00 Note: When upgrading from Windows XP To use TPM with Win 7 erase TPM in the BIOS configuration utility. In the Security and Security Chip menu, locate the option to clear the security device referred to as Security Chip and clear. If not done you can install but not use the program.
Then I had this issue with Client Security - Password Manager version 8.30.00.32.00 and Office 2010's Word & Outlook. This was before I spotted a tread with the same issue between Password Manager 3.20.0320.00 and Office 2007.
I noticed that whenever I run Word 2010 or Outlook in conjunction with Client Security SolutionI I could not select text. I could no longer use CSS because of it...
I called Lenovo and was told that they do not support retail version of Win 7. (Remember they refuse to sell me their version a week earlier). Because I dint know what to do, I deactivated the TPM in Client Security and it solve the problem in both Word & Outlook.
On the following automatic System Update at the Lenovo site the system pick up something was wrong with Client Security (it did not when the TPM was activated???) and offered to download and install "Client Security Solution Office 2007 Patch 64bit". I did and following installation I re activated the TPM. The problem in Word & Outlook was no longer there.
Then on the next system update the system offered to download and install "Patch for IE crash with Password Manager (Win7) version 1.0". I had not experience that problem but downloaded and let the system install it anyway.
So the problem is not restricted to version 8. 3.20.0320.00 and Office 2007 as reported in the other thread. Because the patch was automatically downloaded fron the web site (Client Security Solution Office 2007 Patch 64bit) I do not know if it is the same patch the was offered in that thread.
I hope this will help other people having the same problem.
Claude

Hi All,
May i know the version of the CSS? Is it Windows 7 CSS 8.3 ? 32 bit or 64 bit? Would love to know more in detailed for i could report to the development team.
Thanks!
Regards,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

T61p 6460 74M - Client Security Solution Problem

I am having problems with the Client Security Solution running under Vista
I am able to log in OK using the fingerprint reader or password however after the system boots the CSS widow appears asking for password, I enter the password but it does not recognise this and requeste retry or cancel. If I retry the password entry it advises that "Authentication Failed". I then cancel and the CSS window offers to configure the CSS - hit "Yes", requests verification of identity with password - I enter password - response is "Authentication Failed" and back to square 1.
Can the CSS be reinstalled and then reinitialised. This problem may have arisen after I upgraded my Norton Internet Security 2007 or 2008 to NIS 2009, or when I reset Internet Explorer 7. I note at this time the Password Manager dissappeared from IE7.
Does anybody have some advice please since this useful function - Password Manager - has now been either disabled or removed.
Regards Chris R.

I had problem with CSS also after installing (maybe) Norton Update. No answer from CSS at all any where, and I could not start it it either.
I reinstalled it with the application:
C:\Program Files\Lenovo\Client Security Solution\css_admin_vista_launcher.exe
An then it works again - installation will delete all store passwords!

The installer has encountered an unexpected error installing this package F-Secure Client Security

Hello there : whe just buy a T61 after windows xp finish install i try to install F-Secure Client Security and the install fails i log the following : i try almost everything , can some one help?
MSI (c) (D4:10) [14:19:03:929]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
=== Logging started: 21-08-2008 14:19:03 ===
Action start 14:19:03: INSTALL.
Action start 14:19:03: LaunchConditions.
Action ended 14:19:03: LaunchConditions. Return value 1.
Action start 14:19:03: PrepareDlg.
Info 2898. DlgFont8, Tahoma, 1
Info 2898. VerdanaBold13, Verdana, 1
DEBUG: Error 2826: Control BottomLine on dialog PrepareDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: PrepareDlg, BottomLine, to the right
Action ended 14:19:04: PrepareDlg. Return value 1.
Action start 14:19:04: FindRelatedProducts.
Action ended 14:19:04: FindRelatedProducts. Return value 1.
Action start 14:19:04: AppSearch.
Action ended 14:19:04: AppSearch. Return value 1.
Action start 14:19:04: CCPSearch.
Action ended 14:19:04: CCPSearch. Return value 1.
Action start 14:19:04: RMCCPSearch.
Action ended 14:19:04: RMCCPSearch. Return value 0.
Action start 14:19:04: ValidateProductID.
Action ended 14:19:04: ValidateProductID. Return value 1.
Action start 14:19:04: CostInitialize.
MSI (c) (D4:10) [14:19:04:049]: Baseline: Sorting baselines for {B5DF29E9-885D-4FD0-B62D-33615AC65A53}.
MSI (c) (D4:10) [14:19:04:049]: Baseline: New baseline 7.11.0 from transaction.
MSI (c) (D4:10) [14:19:04:049]: Baseline: Sorted order Native: Order 0.
MSI (c) (D4:10) [14:19:04:049]: Baseline Data Table:
MSI (c) (D4:10) [14:19:04:049]: ProductCode: {B5DF29E9-885D-4FD0-B62D-33615AC65A53} Version: 7.11.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (c) (D4:10) [14:19:04:049]: Baseline File Table:
Action ended 14:19:04: CostInitialize. Return value 1.
Action start 14:19:04: FileCost.
Action ended 14:19:04: FileCost. Return value 1.
Action start 14:19:04: IsolateComponents.
Action ended 14:19:04: IsolateComponents. Return value 1.
Action start 14:19:04: CostFinalize.
Action ended 14:19:04: CostFinalize. Return value 1.
Action start 14:19:04: MigrateFeatureStates.
Action ended 14:19:04: MigrateFeatureStates. Return value 0.
Action start 14:19:04: WelcomeDlg.
DEBUG: Error 2826: Control BottomLine on dialog WelcomeDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: WelcomeDlg, BottomLine, to the right
Info 2898. DlgFontBold8, Tahoma, 1
DEBUG: Error 2826: Control BannerBitmap on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BannerBitmap, to the right
DEBUG: Error 2826: Control BottomLine on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BottomLine, to the right
DEBUG: Error 2826: Control BannerLine on dialog VerifyReadyDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlg, BannerLine, to the right
Action ended 14:19:05: WelcomeDlg. Return value 1.
Action start 14:19:05: ProgressDlg.
DEBUG: Error 2826: Control BannerBitmap on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BannerBitmap, to the right
DEBUG: Error 2826: Control BottomLine on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BottomLine, to the right
DEBUG: Error 2826: Control BannerLine on dialog ProgressDlg extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: ProgressDlg, BannerLine, to the right
Action ended 14:19:06: ProgressDlg. Return value 1.
FE7CFB0F8FC9EE44190B518848DC785C
MSI (s) (64:9C) [14:19:22:948]: Using cached product context: machine assigned for product: FE7CFB0F8FC9EE44190B518848DC785C
MSI (s) (64:9C) [14:19:24:572]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
Action start 14:19:24: INSTALL.
Action start 14:19:24: LaunchConditions.
Action ended 14:19:24: LaunchConditions. Return value 1.
Action start 14:19:24: FindRelatedProducts.
Action ended 14:19:24: FindRelatedProducts. Return value 0.
Action start 14:19:24: AppSearch.
Action ended 14:19:24: AppSearch. Return value 0.
Action start 14:19:24: CCPSearch.
Action ended 14:19:24: CCPSearch. Return value 0.
Action start 14:19:24: RMCCPSearch.
Action ended 14:19:24: RMCCPSearch. Return value 0.
Action start 14:19:24: ValidateProductID.
Action ended 14:19:24: ValidateProductID. Return value 1.
Action start 14:19:24: CostInitialize.
MSI (s) (64:9C) [14:19:24:662]: Baseline: Sorting baselines for {B5DF29E9-885D-4FD0-B62D-33615AC65A53}.
MSI (s) (64:9C) [14:19:24:662]: Baseline: New baseline 7.11.0 from transaction.
MSI (s) (64:9C) [14:19:24:662]: Baseline: Sorted order Native: Order 0.
MSI (s) (64:9C) [14:19:24:662]: Baseline Data Table:
MSI (s) (64:9C) [14:19:24:662]: ProductCode: {B5DF29E9-885D-4FD0-B62D-33615AC65A53} Version: 7.11.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (s) (64:9C) [14:19:24:662]: Baseline File Table:
MSI (s) (64:9C) [14:19:24:662]: Dumping __MsiPatchMedia table...
MSI (s) (64:9C) [14:19:24:662]: Delta compression fallback method for this product transaction is 'MSI 2.0 legacy obsolescence'
Action ended 14:19:24: CostInitialize. Return value 1.
Action start 14:19:24: FileCost.
Action ended 14:19:24: FileCost. Return value 1.
Action start 14:19:24: IsolateComponents.
Action ended 14:19:24: IsolateComponents. Return value 1.
Action start 14:19:24: CostFinalize.
Action ended 14:19:24: CostFinalize. Return value 1.
Action start 14:19:24: SetODBCFolders.
Action ended 14:19:24: SetODBCFolders. Return value 1.
Action start 14:19:24: MigrateFeatureStates.
Action ended 14:19:24: MigrateFeatureStates. Return value 0.
Action start 14:19:24: InstallValidate.
Action ended 14:19:24: InstallValidate. Return value 1.
Action start 14:19:24: InstallInitialize.
Action ended 14:19:29: InstallInitialize. Return value 1.
Action start 14:19:29: AllocateRegistrySpace.
Action ended 14:19:29: AllocateRegistrySpace. Return value 1.
Action start 14:19:30: ProcessComponents.
Action ended 14:19:30: ProcessComponents. Return value 1.
Action start 14:19:30: UnpublishComponents.
Action ended 14:19:30: UnpublishComponents. Return value 1.
Action start 14:19:30: MsiUnpublishAssemblies.
Action ended 14:19:30: MsiUnpublishAssemblies. Return value 0.
Action start 14:19:30: UnpublishFeatures.
Action ended 14:19:30: UnpublishFeatures. Return value 1.
Action start 14:19:30: StopServices.
Action ended 14:19:30: StopServices. Return value 1.
Action start 14:19:30: DeleteServices.
Action ended 14:19:30: DeleteServices. Return value 1.
Action start 14:19:30: UnregisterComPlus.
Action ended 14:19:30: UnregisterComPlus. Return value 1.
Action start 14:19:30: SelfUnregModules.
Action ended 14:19:30: SelfUnregModules. Return value 1.
Action start 14:19:30: UnregisterTypeLibraries.
Action ended 14:19:30: UnregisterTypeLibraries. Return value 1.
Action start 14:19:30: RemoveODBC.
Action ended 14:19:30: RemoveODBC. Return value 1.
Action start 14:19:30: UnregisterFonts.
Action ended 14:19:30: UnregisterFonts. Return value 1.
Action start 14:19:30: RemoveRegistryValues.
Action ended 14:19:30: RemoveRegistryValues. Return value 1.
Action start 14:19:30: UnregisterClassInfo.
Action ended 14:19:30: UnregisterClassInfo. Return value 1.
Action start 14:19:30: UnregisterExtensionInfo.
Action ended 14:19:30: UnregisterExtensionInfo. Return value 1.
Action start 14:19:30: UnregisterProgIdInfo.
Action ended 14:19:30: UnregisterProgIdInfo. Return value 1.
Action start 14:19:30: UnregisterMIMEInfo.
Action ended 14:19:30: UnregisterMIMEInfo. Return value 1.
Action start 14:19:30: RemoveIniValues.
Action ended 14:19:30: RemoveIniValues. Return value 1.
Action start 14:19:30: RemoveShortcuts.
Action ended 14:19:30: RemoveShortcuts. Return value 1.
Action start 14:19:30: RemoveEnvironmentStrings.
Action ended 14:19:30: RemoveEnvironmentStrings. Return value 1.
Action start 14:19:30: RemoveDuplicateFiles.
Action ended 14:19:30: RemoveDuplicateFiles. Return value 1.
Action start 14:19:30: RemoveFiles.
Action ended 14:19:30: RemoveFiles. Return value 1.
Action start 14:19:30: RemoveFolders.
Action ended 14:19:30: RemoveFolders. Return value 1.
Action start 14:19:30: CreateFolders.
Action ended 14:19:30: CreateFolders. Return value 1.
Action start 14:19:30: MoveFiles.
Action ended 14:19:30: MoveFiles. Return value 1.
Action start 14:19:30: InstallFiles.
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.CFG' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'fsc_jar.jar' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ILAUNCHR.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'RunSetup.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: The file represented by File table key 'ilwrap.exe' has no eligible binary patches
MSI (s) (64:9C) [14:19:30:150]: Dumping binary patch manager data...
Action ended 14:19:30: InstallFiles. Return value 1.
Action start 14:19:30: PatchFiles.
Action ended 14:19:30: PatchFiles. Return value 1.
Action start 14:19:30: DuplicateFiles.
Action ended 14:19:30: DuplicateFiles. Return value 1.
Action start 14:19:30: BindImage.
Action ended 14:19:30: BindImage. Return value 1.
Action start 14:19:30: CreateShortcuts.
Action ended 14:19:30: CreateShortcuts. Return value 1.
Action start 14:19:30: RegisterClassInfo.
Action ended 14:19:30: RegisterClassInfo. Return value 1.
Action start 14:19:30: RegisterExtensionInfo.
Action ended 14:19:30: RegisterExtensionInfo. Return value 1.
Action start 14:19:30: RegisterProgIdInfo.
Action ended 14:19:30: RegisterProgIdInfo. Return value 1.
Action start 14:19:30: RegisterMIMEInfo.
Action ended 14:19:30: RegisterMIMEInfo. Return value 1.
Action start 14:19:30: WriteRegistryValues.
Action ended 14:19:30: WriteRegistryValues. Return value 1.
Action start 14:19:30: WriteIniValues.
Action ended 14:19:30: WriteIniValues. Return value 1.
Action start 14:19:30: WriteEnvironmentStrings.
Action ended 14:19:30: WriteEnvironmentStrings. Return value 1.
Action start 14:19:30: RegisterFonts.
Action ended 14:19:30: RegisterFonts. Return value 1.
Action start 14:19:30: InstallODBC.
Action ended 14:19:30: InstallODBC. Return value 0.
Action start 14:19:30: RegisterTypeLibraries.
Action ended 14:19:30: RegisterTypeLibraries. Return value 1.
Action start 14:19:30: SelfRegModules.
Action ended 14:19:30: SelfRegModules. Return value 1.
Action start 14:19:30: RegisterComPlus.
Action ended 14:19:30: RegisterComPlus. Return value 1.
Action start 14:19:30: InstallServices.
Action ended 14:19:30: InstallServices. Return value 1.
Action start 14:19:30: StartServices.
Action ended 14:19:30: StartServices. Return value 1.
Action start 14:19:30: InstallExecute.
Action ended 14:19:32: InstallExecute. Return value 1.
Action start 14:19:32: RunILauncher.
Action ended 14:19:32: RunILauncher. Return value 1.
Action start 14:19:32: RegisterUser.
Action ended 14:19:32: RegisterUser. Return value 1.
Action start 14:19:32: RegisterProduct.
Action ended 14:19:32: RegisterProduct. Return value 1.
Action start 14:19:32: PublishComponents.
Action ended 14:19:32: PublishComponents. Return value 1.
Action start 14:19:32: MsiPublishAssemblies.
Action ended 14:19:32: MsiPublishAssemblies. Return value 0.
Action start 14:19:32: PublishFeatures.
Action ended 14:19:32: PublishFeatures. Return value 1.
Action start 14:19:32: PublishProduct.
Action ended 14:19:32: PublishProduct. Return value 1.
Action start 14:19:32: InstallFinalize.
MSI (s) (64:9C) [14:19:59:637]: Product: F-Secure Client Security -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunILauncher, location: C:\Programmer\F-Secure\FSMSI\ilwrap.exe, command: fsc_jar.jar /U /F /ROFTWARE\Data Fellows\F-Secure\ILauncher /C
Action ended 14:19:59: InstallFinalize. Return value 3.
Action ended 14:19:59: INSTALL. Return value 3.
Action ended 14:19:59: ExecuteAction. Return value 3.
Action start 14:19:59: FatalError.
DEBUG: Error 2826: Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 7 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalError, BottomLine, to the right
Action ended 14:20:01: FatalError. Return value 2.
Action ended 14:20:01: INSTALL. Return value 3.
=== Logging stopped: 21-08-2008 14:20:01 ===
MSI (c) (D4:10) [14:20:01:594]: Product: F-Secure Client Security -- Installation failed.

Hi nikki7,
Are you using a non-english operating system? If you are, then the KnowledgeBase article I included below should be helpful. I hope this helps!
Error -2705 from the MSI Installer Built with the Visual Studio .NET Installation Builder: http://digital.ni.com/public.nsf/allkb/19CA3B8F15B4FB9386256DDA006DFED8?OpenDocument
Regards,
Jason D
Applications Engineer
National Instruments

HP client security looking for fingerprintscanner that isn't there.

Whenever I want to log onto my laptop I have to wait for the fingerprint scanner software to say that my fingerprintscanner isnt there. After that notification I can just log on with my password. My question is: how do I get the software to stop looking for a scanner and take me to the normal login screen immediately?
Extra piece of information: if I run the HP client security app I always get the final screen of initialization and cannot change any settings.
A lot of thanks in advance!

casimodo
Welcome to the HP Community Forum.
Keep in mind that I don't own a business notebook -- I don't run your flavor of Client Security software although I am familiar with the security software that runs on the consumer HP notebooks.
Please do make sure you have the means to log into your computer prior to removing the program.
A couple of ideas:
Before you make any changes:
Create a Restore Point:   Create a Restore Point – Win7 OR Create a restore point Win8
Caveat: Windows 8.1 does include its own Native fingerprint Logon software that is NOT dependent on Client Security software. Removing the Client Security program does not affect the Windows Native Logon software. Should that software exist and be active on your system, it must be handled differently. You might easily dissuade both the Client Security and the Native Logon
    Windows key >>type anywhere on the screen pc > Click on PC Settings >
        Accounts > Sign-in options
If PC Settings does not stop Client Security from bugging your trip: If you are not interested in using the Client Security software -- for whatever reason -- then I should think that you could uninstall the program from your computer from Programs and Features.
If you do not have an extra admin account on the system, you might consider adding one -- you don't need to USE the account -- but it might "save your backside" down the road. You do not want to be the one who writes in and says, "I am locked out of my computer!"
Create a User Account with Administrative Privileges – Windows 8-8.1
Reminder: An extra admin account will not protect you from the lockup of the bootup BIOS password that happens to so many people. Locking the BIOS at boot usually only locks out the owner, by the way. Smiling.
Once you uninstall any program, Restart / Reboot the computer -- even if the system does not insist upon the reboot -- and log in. Windows loves a good reboot!
Click the Kudos Thumbs-Up to show you appreciate the help.
Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

HP Client Security Manager 8.3.3.1786 - Specified cast is not valid

I've recently installed HP Client Security and find usefull accessing the PC using my finger: it works.But I got a problem accessing all USB Drivers. I got the solution reading questions in this forum: I should modify a setting in HP Client Security Manager.But my HP Client Security Manager fails after authentication giving: Specified cast is not validMy PC windows software is updated according to Microsoft Update, even HP tool says it's all updatedI've bought the PC a little more than a year ago so HP assistence says they can't answer me (but they wrote a note) Error details: at DPClientConsole.FirstBooleanToIntConverter.Convert(Object[] values, Type targetType, Object parameter, CultureInfo culture)
at System.Windows.Data.MultiBindingExpression.TransferValue()
at System.Windows.Data.MultiBindingExpression.Transfer()
at System.Windows.Data.MultiBindingExpression.UpdateTarget(Boolean includeInnerBindings)
at System.Windows.Data.MultiBindingExpression.AttachToContext(Boolean lastChance)
at System.Windows.Data.MultiBindingExpression.MS.Internal.Data.IDataBindEngineClient.AttachToContext(Boolean lastChance)
at MS.Internal.Data.DataBindEngine.Task.Run(Boolean lastChance)
at MS.Internal.Data.DataBindEngine.Run(Object arg)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

@ssheaf
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Can't uninstall HP Client security in order to upgrade from Windows 8.1 to Windows 10

I have HP Probook 450 G2 and my Computer wants to upgrade from Windows 8.1 to Windows 10. But when it begins the upgrade process, I get the message, that 'HP Client Security manager' isn't compatible with Windows 10 and that it must be uninstalled. In order to uninstall it, I first must uninstall HP drive encryption. But to uninstall 'HP drive encryption' all partitions must be decrypted. I have two partition encrypted. hp drive encryption successfully decyrpted C partition with windows, but it can't decrypt H: partition (it has 60 GB data from my dropbox account). In Drive security it says H partition it's decyrpting, but there are no %. Only gray bar. It's been so for 5 days now. I tried to encrypt the H partition again and it did it in 1 second. After the reboot there was a sign Encrypted next to the partition lettter. I than again tried to decrypt H partition and it again won't do it. There' s only a gray bar without % and a sentence that partition is beeing decrypted next to the drive letter. I must decrypt this partition in order to uninstall 'HP drive encryption'. 'HP drive encryption' must be uninstaled in order to uninstall 'HP Client Securtiy Manager'. 'HP Client Securtiy Manager' must be uninstalled in order to upgrade from Windows 8.1 to Windows 10.

Actually it's H partition that hp drive encryption is decrypting 5 days now (without % sign). I have only my dropbox data there. I could format that partition and downlad the data from dropbox again (it would take 1 day to download 60 GB of the data again from dropbox). D partition is HP recovery partition but I don't have any problems with it yet (i made a letter mistake in first post). I also made HP recovery media on USB stick. Will hp drive encryption automaticaly update the status of H partition from 'Decrypting' to 'decyrpted', if I format the H: partition? Will drive encyrption login window (WinMagic’s Pre-boot UEFI) (before the windows login) automatically be removed, if I format the H: partition? Will FilterBootOrder (FBO) variable automatically be removed, if I format the H: partition?I imagine this is automaticaly done via decrytion of all partitions/disk in HP client security (which doesn't work correct at my computer). Maybe afterwards the H: partition is formated and HP drive encryption status updated, I can then uninstall hp drive encryption and hp client security and install win10. This is another option.

Client Security Solution--and Password Manager--no longer autoruns

My T61 was working wonderfully until recent installation of antispyware, antivirus programs.
Prior to that, on boot, I could always see a brief CSS splash screen, and, more importantly, Password Manager would always kick in automatically, to load password data or to ask if I wanted it to remember something.
Now, although Password Manager remains an icon in the system tray, it not only does not detect need for input, hotkeys do nothing, despite being marked enabled.
I downloaded CSS 8.1 from the website (although this was still installed), and ran the "Repair", but still no joy.
Your help is greatly appreciated.

Thanks again--as you suggested, a thread well worth reviewing.
In my case, I opted for the Rescue and Recovery Quick Restore--albeit with much fear and trepidation, since, unlike the roughly equivalent MS System Restore, this feature does not tell the user the date of the restore point that is being recreated.
As it turned out, this took me back to a point when Norton Internet Security was only partially removed--which created the added anxiety of (a) inability to connect to the Internet through Explorer or Outlook 2007 and (b) inability to launch any Office 2007 program! (That last caused yet another twist, since the instructions I had previously followed to completely removed Norton were now saved as .docx files....) Although Norton Internet Security was still present on the desktop, and ccApp.exe was obviously running (and unable to shut itself down on Restart), Add/Remove Programs (the first step in the removal process) would not work--"the module is missing."
Fortunately, I was able to download the Symantec Removal Tool through another computer onto a USB drive, copy the program to the T61, and run it there. (Note that although Explorer would not load fully, Internet access of a sort was still available as witness System Update and Microsoft Update downloading without difficulty--though MS could not complete installing updates for Office 2007 with Norton still in the picture. This matters because the Removal Tool accesses the net.)
Once Removal had done its thing, Explorer, Office 2007, and Password Manager again worked as before.
Sadly, I still don't know what the necessary ingredients for CSS/Password Manager are--there ought to be a listing of what files these otherwise excellent programs require. And I'm not sure what approach to firewall, antivirus, and antispyware I ought to take, given the possibility that the programs I replaced Norton Internet Security with caused CSS/Password Manager grief.
Sigh.

Client Security Solution And System Key Recovery

Hey,
I have an IBM ThinkPad T40 2373-82M Laptop. Everytime Windows starts up Client Security Solution displays a box which is prompting me to enter a password of some sort for authentication. It indicates at the top of the window that the reason for authentication is 'System Key Recovery'. If I click the 'OK' button it brings up another window indicating that authentication has failed and that the security key could not be recovered. I do not recall ever entering a password in the Client Security Soultion programme or anywhere else on my laptop. I am not the first owner of this laptop and I am wondering if the previous owner may still have his/her password in the system? Is there any methid for which I could reset/restore these key's?
Any help is appreciated.
Cheers
Ash

Thanks for the reply.
I must say I have read various issues on the web regarding this particular software buddled with Lenovo T series and although I will be uninstalling it I do not believe there is any support on this whatsoever. Too bad cause I did want to use it ...

How do I launch and Reset Client Security Solution?

W510, Windows 7 Professional, 64 bit, and I like using the Password Manager feature with fingerprint security. During a recent printer installation I had to set-up a Windows Password (I never had one before). Now upon logging in, Client Security Solution continually provides error message ("Your windows password was changed recently. Please enter your Windows password to synchronize with Client Security Solution" - but it doesn't recognize anything I enter, including the current password. I can ignore the message but now I am locked out of some encrypted files.
Lenovo Document ID#HT004617 correctly addresses this problem; but I'm stuck on their Solution Step #4 (Launch Client Security Solution) - I'm supposed to launch the program, click advanced, and then select "Reset Security Settings." Problem is there are over 4 dozen executable files in the (2) qty Client Security Solution sub-directories (c:/program Files (x86)/Lenovo/Client Security Solution and c:/Program Files/Lenovo/Client Security Solution) and I have yet to find one that properly launches the CSS program. (CSS is not available from the Lenovo ThinkVantage Tools menu).
How do I start CSS?
I keep machine up to date, ThinkVantage Fingerprint software #5.9.3, PW Manager version 3.20.0335.00. Machine is under warranty but Lenovo Support thus far unable to tell me what to do!
I'm sure somebody here knows the right CSS file to run, and specific procedure to synchronize the Password, would sure appreciate some help on this, thank you!
Solved!
Go to Solution.

Been away working, now back...
It was an HP8500 Printer that started all of this. I find it difficult to believe that a (simple?) printer install could do so much collateral damage...
BACK TO MY ORIGINAL QUESTION - How do I reset CSS? Per furnished Lenovo documentation, (found on the hard drive) CSS was never installed on Windows 7 machines (for some Lenovo reason). I can export PWs to external drive but still have no idea how to launch the CSS files (of which several executable files came pre-loaded on my machine).
As far as being locked out of files, Finale composition software now says (upon trying to open files) "You don't have permission to open this file. Contact the file owner or administrator to obtain permission.."
Worst case, I can re-build my Finale composiitons, but I'm still annoyed with the Lenovo log-in screen constantly asking me to enter a password that I don't know!
I am very dissapointed with purchased LENOVO WARRANTY SUPPORT - the people I've talked to have no idea about what I'm trying to explain to them.

How to extract information from client security certificates and display it

Hi guys,
just wanted to know is it possible to extract information from an digital security certificate and get that displayed on top level navigation of the portal. So for ex. I want to extract the clients name and code and area from where they come from to be displayed on top level.
thanks
anton

RoopeshV wrote:
Hi,
The below code shows how to read from txt file and display in the perticular fields.
Why have you used waveform?
Regards,
Roopesh
There are so many things wrong with this VI, I'm not even sure where to start.
Hard-coding paths that point to your user folder on the block diagram. What if somebody else tries to run it? They'll get an error. What if somebody tries to run this on Windows 7? They'll get an error. What if somebody tries to run this on a Mac or Linux? They'll get an error.
Not using Read From Spreadsheet File.
Use of local variables to populate an array.
Cannot insert values into an empty array.
What if there's a line missing from the text file? Now your data will not line up. Your case structure does handle this.
Also, how does this answer the poster's question?

Rescue and Recovery and Client Security solution question

I got a thinkpad edge e220s for home use and I am trying to figure out whether these two thinkvantage tools will be of any use to me since I am not on a company network or anything (all the marketing material mentions IT admins etc).
Is rescue and recovery just a backup solution with disk imaging (like ghost)? I use a drobo for all my data storage so I am not too concerned about backups as the drobo offers redundancy in case of drive failure. The laptop has an SSD which doesn't have a lot of capacity so I do not want unnecessary tools that will take up a lot of space. However if rescue and recovery offers really helpful features then i might consider installing it (and just not using the backup feature). I could not make out what the marketing material meant by one button solution for viruses and crashes.
Secondly, does client security solution offer features other than password vault/manager on my model? I am already using the beta for the new version (4) of password manager which is standalone and does not require client security solution. Again the marketing material does not help a home user like myself understand it very much.
Any help will be appreciated!
Solved!
Go to Solution.

Based on your description I don't think Rescue & Recovery or Client Security Solution have any value for you.

ThinkVantage Client Securit / Fingerprint sensor and Windows 7

hi all
after upgrading to WIN7 everything is working fine , the only thing i realy miss is the
ThinkVantage Client Security, i just cant use the "Fingerprint sensor" and i cant find the a driver for WIN7. can anyone help plz ?
Elias

Nope .. not yet . i tried many things and nothing works yet ..
And I must say .. I really miss it .
But win7 works very nice on this laptop so I can’t complain a lot
Regards

HP Client Security and TCPSVCS.EXE

Similar Messages

Maybe you are looking for