HP Client Security software preventing the upgrade to Windows 8.1 on my Elitepad 900.

When I tried to upgrade my Elitepad 900 to Windows 8.1 I get a message that the HP ProtectTools Security Manager must be uninstalled before proceeding. I'm then prompted to uninstall the Device Access Manager for HP ProtectTools and Drive Encryption for HP ProtectTools. I never bothered to initiate any of this software when I got my Elitepad 900 and now I'm not sure if it's safe to remove it and proceed with the Windows 8.1 upgrade? Hopefully someone here can help me out with this.
Thanks,
LexHex

DSORacing wrote:
I have same problem but in a 15-j040us. I made everything that you offer as solution but it cannot upgrade to Windows 8.1. I read this post from another user with same graphics adapter that my laptop has and it looks like a solution, but at the same time, looks quite dangerous to make. Here is the post. http://208.74.204.203/t5/Notebook-Operating-Systems-and-Software/Updating-to-WIN-8-1-Fix-to-black-sc... Let me know if yu can help with this issue as soon as possible.
Thanks!
This worked for me after 7 attempts with all kind of solutions on different forums. HP Envy 15 Notebook - Intel HD 4000, Nvidia 740
Locate the F11 key and start tapping it as soon as you turn on the system.
Stop tapping once you reach the recovery manager screen.
Click Troubleshoot .
On the Troubleshoot screen, click Recovery Manager .
On the OS selection screen, click Windows 8 . Recovery Manager opens.
Under I need immediate help , click Minimized Image Recovery .
When Recovery Manager prompts you to back up your files, select a backup option.
If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , then click Next . Continue to the next step.
Follow the on screen options and complete the system recovery.
After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup
-Then, make sure to install all updates via Windows Update. Do NOT install any drivers for graphics etc.
-I did NOT do any updates with HP Assistant
-Run the update via Wired network, disable WiFi and Bluetooth
-I did disable all things in Autostart. Could be reached via Win8 taskmanager
-Ran Microsoft Compability checker
Update went fine this time.
Some of my steps might not be needed. And of course if MS compbility checker says a driver is not compatible you will have to update it.
Hopefully it will get you there.

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Can't uninstall HP Client security in order to upgrade from Windows 8.1 to Windows 10

I have HP Probook 450 G2 and my Computer wants to upgrade from Windows 8.1 to Windows 10. But when it begins the upgrade process, I get the message, that 'HP Client Security manager' isn't compatible with Windows 10 and that it must be uninstalled. In order to uninstall it, I first must uninstall HP drive encryption. But to uninstall 'HP drive encryption' all partitions must be decrypted. I have two partition encrypted. hp drive encryption successfully decyrpted C partition with windows, but it can't decrypt H: partition (it has 60 GB data from my dropbox account). In Drive security it says H partition it's decyrpting, but there are no %. Only gray bar. It's been so for 5 days now. I tried to encrypt the H partition again and it did it in 1 second. After the reboot there was a sign Encrypted next to the partition lettter. I than again tried to decrypt H partition and it again won't do it. There' s only a gray bar without % and a sentence that partition is beeing decrypted next to the drive letter. I must decrypt this partition in order to uninstall 'HP drive encryption'. 'HP drive encryption' must be uninstaled in order to uninstall 'HP Client Securtiy Manager'. 'HP Client Securtiy Manager' must be uninstalled in order to upgrade from Windows 8.1 to Windows 10.

Actually it's H partition that hp drive encryption is decrypting 5 days now (without % sign). I have only my dropbox data there. I could format that partition and downlad the data from dropbox again (it would take 1 day to download 60 GB of the data again from dropbox). D partition is HP recovery partition but I don't have any problems with it yet (i made a letter mistake in first post). I also made HP recovery media on USB stick. Will hp drive encryption automaticaly update the status of H partition from 'Decrypting' to 'decyrpted', if I format the H: partition? Will drive encyrption login window (WinMagic’s Pre-boot UEFI) (before the windows login) automatically be removed, if I format the H: partition? Will FilterBootOrder (FBO) variable automatically be removed, if I format the H: partition?I imagine this is automaticaly done via decrytion of all partitions/disk in HP client security (which doesn't work correct at my computer). Maybe afterwards the H: partition is formated and HP drive encryption status updated, I can then uninstall hp drive encryption and hp client security and install win10. This is another option.

Please tell me why it takes so long to log into a site protected by 'Rapport' security software since the upgrade to 17.0.1. Also locks firefox temporarily

When logging into:
https://service.oneaccount.com/onlineV2/OSV2?event=login&pt=1
Rapport seems to hang the whole browser. This has only been a problem since you upgraded me to 17.0.1. Have just tried the same operation with Rapport running on IE8 and no problem, from hitting go to being in - 12 seconds and use of the browser. When can we expect a fix?

Hi,
Please see http://www.trusteer.com/support/ for updating the current installation, and reporting issues.
''fixed the broken hyperlink - Ed''

Client Security Software /. Password Manager / Windows Authentication

I have a T61 w/ XP Pro SP3 installed w/ all current patches & updates installed, Client Security Software v 8.21.006.00 installed, ThinkVantage Fingerprint Software v5.8.4.5476 & the most current BIOS updates installed. I am having a problem with the Client Security Software.
The CSS/Password Manager software is supposed to hold all of my passwords and authenticate me as I access webpages that require an account & password for access. When the software is working correctly, the Client Security Software / Password Manager package is supposed to drop into the system tray in the bottom right corner of windows...pretty much running as a service.
After I login to Windows, the Client Security software starts up, I am prompted for my fingerprint (or password, either appears to work)...which then is supposed to authenticate to my Windows password. I have set my windows password and machine local password to using the same password.
The CSS/Password Manager software then appears to authenticate. I then get the Password Manager application "splash" screen and the Password Manager application opens. The application window appears to be correct and offers several different password options (just like it is supposed to). When I close the Application window, the application icon is in the system tray, running like a service. The Password Manager application window is hiding the small application "splash" screen. When I click "ok" on the application splash screen, the Password Manager "splash" screen disappears AND the Password Manager application icon disappears from the system tray...shutting down the functionality of the application.
When I talked to Lenovo Support, they said,
uninstall the Client Security Software,
uninstall the Fingerprint Reader software,
reboot the laptop
press F1 to go into the BIOS
disable the security chip
clear out / delete cached fingerprints
F10 & yes to save changes
reboot
login to windows
reinstall each application (do not enable the security chip)
reboot
Register / enroll fingerprints as required.
Logout/login and at the CSS screen enter the Windows password.
Problem still exists as described above...
I also did this complete process all over again AND DID enable the security chip.
Prpblem still exists as described above
I have done everything they said to do and still the applications do not function correctly.
Can anyone give me some help here?
Thanks
Cliff

you are lucky, mine hasn't ever worked before. It makes the whole thing useless

HP Client security Software

Hello,
I am trying to download HP Client security software 8.3.7.1864 Rev.A(13 Aug 2014) from the following link below, but i cant seem to find the file
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_146662_1&swEnvOid=415...
My assumption is this is the software i need to register my fingerprints.
Please help me as soon as you can as i need to get this indtalled on my Laptop. Any help would be appreciated.

Dear Customer
Welcome and Thank you for posting your query on HP Support Forum
Please click on the below shown link which might help you troubleshoot and fix the issue
http://tinyurl.com/ls8pp5a
or
http://tinyurl.com/m2qmdqb
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Security Settings prevent the usage of this method :-(

hi,
since i began using adobe LiveCycle products (well one month by now), mainly the LC Designer, i'm getting the same error by using certain methods (here i have to free translate out of the german):
"NotAllowedError: security settings prevent the usage of this property or method. App.trustedFunction:14:XFA:all[0].sf_tab[0]:initialize
is there someone, who can explain, what's do be done to get rid of it?
thanks,
valerio

It looks like your trying to run a function defined at the document level (ie: from within an event on a field) but a trusted function must be defined at the folder level (ie: in a .js file in the Acrobat /JavaScripts/ folder). That how trusted functions get their priveledges, when Acrobat is started, it evaluates the JavaScript in the .js files, sees that the function is marked as trusted and gives it the special priveledges it needs for when it is called. Here's an example of script you could put in a .js file:
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app.beginPriv();
try {
event.target.saveAs(path);
} catch (err) {
console.println("Error: " + err);
app.endPriv();
Then in your form you would simply call saveFunc().
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Adobe Enterprise Developer Support

B&O Equalizer Software missing after the upgrade to windows 10

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I am unable to find the software. Help

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15-ab029tx Notebook and issues with Bang & Olufsen Equalizer Software. Try using the Windows Update Troubleshooting tool to fix the problem.Here is a document that shows how to update drivers that are not working correctly with Windows 10.I hope this helps. Thanks.

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'''AVG Free''' 
*Firefox does not disable your security software, just the toolbar that it installs. Your security software is still working in the background to protect you.
*Keep up to date with what is happening with AVG by visiting their forums: http://forums.avg.com/us-en/avg-forums
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*Read the 2nd item on the following page first, then read the first item:
**http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=171860
'''Posting a question of the Firefox Support forum''' 
Some tips on post forum questions. Look at the 2 images below and the explanations of the fields in the Firefox Support forum "Ask a question" form. Click on the images, or right-click on them to open in a new tab, then click the image in the new tab to enlarge it for easier reading.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
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*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I'm trying to download InDesign CS6 when I noticed the upgrade said Windows. I have a Mac. Is this a problem?

I'm trying to download InDesign CS6 when I noticed the upgrade said Windows. I have a Mac. Is this a problem?

You wouldn't be able to install the Windows version. This page has the installers for both:
Download CS6 products

Please, I am in a very big problem I designed the project by Adobe director And you test the software on the computers on Windows and works with high quality When I tested the project on Apple Macintosh operating system, Li appeared a number of problems

Please, I am in a very big problem
I designed the project by Adobe director
And you test the software on the computers on Windows and works with high quality
When I tested the project on Apple Macintosh operating system, Li appeared a number of problems and you dissolve a large part of them
But I have a problem too big
The project works on some devices and others show me messages mistakes and why chasm different operating system version
Apple's Macintosh and these messages
"biosegnatures" can't be opened becouse it 's from undefined developer "
others
shokwave player error
pleas what can i do

Welcome to the Support Communities.
m.raslan wrote:
I tested the project on Apple Macintosh operating system
Click on the  menu at top left of your screen, choose About This Mac and, in the panel that appears, note the Version no. in the form 10.n.n. Then update your product list so we can see what version of OS X you're running on the Mac — see this tutorial:
Update your product list
m.raslan wrote:
"biosegnatures" can't be opened becouse it 's from undefined developer "
This Apple doc may help:
OS X: About Gatekeeper
m.raslan wrote:
shokwave player error
Is Shockwave Player installed?...
http://www.adobe.com/shockwave/welcome/
...If not, get it here:
http://get.adobe.com/shockwave/

What keyscrambler software is the upgraded version of Mozilla comptible with? My QFX is no longer working, many thanks jian

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Will i have to reinstall all factory software after i upgrade to windows 10?

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Our Acrobat 8 is an upgrade version for version 7 which we have also. Its a business and we have been upgrading for years. But changing the OS has caused a big problem for us as older software that has been upgraded over the years will not install.
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Now I clean installed Windows 7 Professional 64-bit on my computer. Anything work fine except for Client Security Solution which I can't install. Does anybody know that when it will be released?
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Solved!
Go to Solution.

No Presentation Director for Win 7.
Matt Kohut
Lenovo Product Marketing

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I would need to download my new version of Sonos hi-fi but a minimum of 10.6 is required. what's going on ?

Hello, you're not doing anything wrong, it's just that 10.5.8 is as far as 10.5 can update.
Next is a paid Upgrade to 10.6.x
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http://snowleopard.wikidot.com/
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http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
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HP Client Security software preventing the upgrade to Windows 8.1 on my Elitepad 900.

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