Hp color laserjet 2500l

Hp Color Laserjet 2500L
XP
Doesn't recognize paper try 2
NO

After experimenting much more extensively, I've found the problem goes away when I've properly chosen the driver for the printer. Somehow it had lost the specific printer, and only knew it was a postscript printer but not which one. With that now corrected, it seems to print fine.
Thanks for your quick reply and your prodding to do more testing.
tim

Similar Messages

  • Color Laserjet 2500L driver problem

    I've tried to install my printer on a new machine ... having lost my original CD! I've tried downloading new drivers from the HP site, but they won't print at all.  Windows downloaded PLC 5 driver, but the machine will only print in grayscale. On the "Properties" menu it says "No" to colour. Where am I going wrong?

    Need a little more information here. Operating system, what driver did you download, and anything else you think is pertinent. Thanks.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HP Laserjet 2500L

    I have upgraded our systems to Windows-7 64bit and installed the Windows-7 64 bit drivers.  The printer will print but only in Black and White.  I do not see any option to set up color on the properties. The current properties shows black and white only.  The driver that loaded was a PCL5 driver.  I also deleted the downloaded driver and used the Windows-7 add printer as you suggest and get the same results. 
    Where are the color options for this printer in Windows-7

    Hi Goktad 
    Sorry to learn that you are having these issues. 
    Your LaserJet 2500l  is a commercial product. I suggest posting in the forum for HP Business Support for a better chance at finding a prompt solution.
    You may find the commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    Thanks;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

    I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
    I'm trying to install HP Scan.
    While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe"  can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
    I installed printer without any problems using it IP-address. What can I do in order to install scanner module? 

    HP Print Drivers

  • Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

    I recently upgraded to Mountain Lion, and found that I could no longer print to  my HP CM1312nfi.
    This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
    My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
    When I try to download the driver by bonjour or IP, I get the following error message:
    Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
    Is this truly a Software Update server error, and if so, any clue when it will be resolved?
    I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog  lists no devices.
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
    Thanks for your time and attention.

    Of course, once I posted this, I tried again and downloaded the driver without issue.
    My second question still stands, however:
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

  • Color LaserJet Pro MFP M176n installed but not printing

    Hello Everyone,
    I have problem with my printer Color LaserJet Pro MFP M176n.
    at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
    Please help......
    - Windows is windows XP 32bit
    - Printer name   Color LaserJet Pro MFP M176n PCLms
    Thanks
    I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will  not print but when run Scan doctor it will print on enternal print .....
    Wael Hilal

    Hello @ Averus89, 
    Welcome to the HP forum. 
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
    I would like to help you with this issue. 
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS. 
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • HP Color Laserjet 4600dn - presets don't save

    We have an HP Color Laserjet 4600dn which is networked and is using Appletalk.
    The printer has two paper trays-- #1 is a pulldown rack which will hold various paper sizes and #2 is a 500 sheet tray for letter size paper.
    In OS X 10.4 we could go into the "Paper Feed" feature in the Print menu (in MS Word, for example), set the feed to Tray #2 and save this as a "preset" we called "Main Tray".
    In OS X Leopard I can no longer save the preset so the paper is always fed out of tray #1 unless (1) there is no paper in tray #1 or (2) I manually set the paper feed feature each time.
    HP does not have a newer drive on its website and Leopard has the CLJ 4600 in its list of printer drivers and has settings for features such memory and duplex.
    Anyone have an idea how to get the very useful "presets" function working again?
    Thanks
    Rich

    This is a known problem and will most likely have to wait for an update from Apple.
    http://discussions.apple.com/message.jspa?messageID=5685294#5685294
    http://discussions.apple.com/message.jspa?messageID=5684428#5684428

  • HP Color LaserJet Pro MFP M177fw - PostScript support?

    Hi,
    I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
    HP LaserJet Pro 100 color MFP M175nw
    HP Color LaserJet Pro MFP M177fw
    PostScript support is important for me, and I know that the 175 has this.  However, I'm not sure about the 177, even after digging through several web pages and documents.  Here's what I found:
    - The main specs page for the 177 says that it supports "PCLm".  I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc.  I was unable to find more information on "PCLm".
    - The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver.  This is the only place where I've seen any potential indication that the 177 supports PostScript.  This section also mentions a "PCLmS" driver.  I could not find any further information on "PCLmS".
    - The  for User Guide the 177 only mentions PostScript in a section that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.
    - The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
    I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information?  Also, is there a description of PCLm / PCLmS somewhere?
    Thanks!
    This question was solved.
    View Solution.

    Hi Clent
    Here is some information on both printers.
    Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Data Sheet also.
    http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
    Fonts and typefaces Depend on Operating System fonts and typefaces.
    Print languages
    PCLm
    Laserjet Pro 100 color MFP M175nw
    http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
    Print languages
    HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
    Hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color LaserJet MFP M476dn - Impossibly slow ethernet

    Win7 - 64 bit on typical small office network setup (Comcast internet, Linksys Router, half computers on wifi, half wired).
    Upgraded from terrible old Brother multi-function printer.
    We print some files from remote desktop (using redirected printers.. as in, the remote desktop session has the ability to print through our computers to our local printer).
    Sometimes the files are large (10-20mb).. and the Brother printer sends it right over in about 1 second.
    New HP Color LaserJet MFP M476dn goes as slow as you can imagine.. I can sit a watch the printing dialog box and watch it 256kb........512kb........768kb.......... out of 15mb.
    I have tried a bunch of combinations of different drivers (PCL5 etc), link speeds on the printer, RAW processor, Port types, and so on, but can't find the right combination..
    I should mention that we are using the exact same ethernet cord as the old Brother printer. Also, the HP is set to a Static IP.
    Please help!
    Thanks,
    Eric

    I had this exact problem. I've had the printer for about a month and it was very fast at first. I really like the printer, especially the duplex ability. Over the past week or so it became excruciatingly slow. I just finished downloading the new firmware and drivers but before installing them something made me check the Ethernet cable which is plugged into my Airport Extreme 802.11n Gigabit router. It was loose and partially pulled out so I plugged it back in all the way and the printer went back to printing the way it is supposed to.
    You might want to give this a try. Perhaps try another Ethernet cable or direct connection via USB if that doesn't work.
    Frank

  • HP Color LaserJet MFP M570dw and HP Web Services

    Hi,
    I have a HP Color LaserJet MFP M570dw printer and have tried to enable the HP Web Services, but without success.
    My printer is configured on a fixed ip-address, with a default gateway and of course with static DNS servers (8.8.8.8 and 8.8.4.4).
    Every time when I try to enable the Web Services feature I get the error message "Connection error. Check your internet connection.".
    My internet connection is working fine and the printer is able to communicate thru the firewall fine too. When I do some tracing I see the printer communicating to the public ip-address "23.21.172.122" but there is no response comming back. So I assume the problem is external and not related to my internal configuration. I have tested this with a fully opened firewall (allowing all communications from my LAN to the Internet) with exactly the same results. There is no answer comming back from the ip "23.21.172.122".
    Also I can't find the HP Color LaserJet MFP M570dw printer in the supported HP ePrint printerlist.
    The 400-series is supported, the 500-serie is not mentioned.
    But since the webinterface of my HP Color LaserJet MFP M570dw printer is giving me the HP Web Services configuration page, I asumed this type would be supported too...
    Does anyone have a clue how to get ePrint working on the HP Color LaserJet MFP M570dw printer?
    Is there anyone who got the HP Web Services working on a HP Color LaserJet MFP M570dw printer?
    Kind regards,
    Rene. 
    This question was solved.
    View Solution.

    Hi Rene,
    Have you tried updating its firmware version?
    The latest firmware should improve the web services connectivity and may help resolving such an issue:
    http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/psi/swdDetails/?sp4ts.oid=5210913&sp​...
    Also be sure to follow its steps which may help resolving a connection issue:
    • Improvements made for connecting to HP Web Services.
    NOTE: After updating from firmware datecode 20121002 to firmware datecode 20121019, if a connection to HP's Web Services cannot be established a Security Reset should be performed. Use the following steps to perform a Security Reset.
    1. At the printer's touch screen control panel press the wrench & gear icon (Setup menu) at the top of the touch screen.
    2. Using the scroll arrows on the right side, scroll until Network Setup appears then press Network Setup.
    3. In the Network Setup menu select Security
    4. Using the scroll arrows on the right side, scroll until Reset All Security appears and then press Reset All Security. Allow the reset to complete before attempting to connect to HP's Web Services.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Color LaserJet Pro MFP M177fw fax to pc

    I have just bought this printer and want to msend faxes to my pc.  I was told by PC world that it had this function.  So far I cant find it can anyone help.  Many thanks  

    Hi ,  I would be happy to help shed some light on the issue your are having with trying to setup this Color LaserJet Pro MFP M177fw to receive your faxes on your PC.  I have looked into this further for you, and I'm pretty sure this model doesn't support receiving faxes on your PC. You can double check to make sure I haven't missed it in the  COLOR LASERJET PRO MFP M177 User Guide.
    I did however locate a different model, where in the manual does provide instructions on how to set this feature up but it is a black only printer. Its the LaserJet Pro MFP M225dw (again black only, no colour.) 
    Step 5 (Optional): Configure settings for receiving digital faxes (Windows) The product can save incoming digital faxes to a computer folder. Use the HP Digital Fax Setup Wizard to configure the settings. This feature is available only for Windows. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click Digital Fax Setup Wizard. 3. Follow the on-screen instructions to configure the settings.  HP also has this feature available on it's HP Officejet Pro 8610/8620/8630 e-All-in-One Printers, which are Colour Inkjets. Some of the commerical products also support this feature but I'm unsure of which ones. I would really suggest contacting HP Shopping for more information on these models.  Hopefully this has answered your questions, and please let me know if there is anything else I can do to help.   Thanks, 

  • Solved! Windows 7 driver solution for HP Color LaserJet 3550

    I had success getting the HP Color LaserJet 3550n (the 3550 family ) printer to install in Win7.  That printer was the only thing that did not fire up with Win7. In the Devices and Printers window, I tried troubleshooting, but it was a problem with the DOT4USB drivers. Similarly to others, I was successful by using the following course of action:
      1) Went to HP and downloaded the Vista 32-bit drivers for the 3550, unpacking them at C:\HP CLJ3550\ as suggested by the driver file.
      2) In Devices & Printers, did <Right-Click> <HP 3550> <Properties> <Hardware tab>
      3) I selected the first "Device Function" <DOT4USB> then did <Properties> <Change Settings> <Driver tab> <Uninstall>.
      4) I then selected the second and third Function (which were <HP Color LaserJet 3550> and <IEEE 1284.4 compatible printer> and did the the <Properties> ... <Uninstall> for each.
      5) I disconnected the USB to the printer, went back to Devices & Printers, and selected <Add a Printer>.
      6) I selected <Add a local printer> <Use existing port DOT4_001> <Next> <Have Disk> <C:\HP CLJ3550> <OK> and installed the printer.
      7) It would not work unless I "let" Windows make it the Default Printer
      8) After it was finished, I did <Right-Click> on my preferred printer and selected <Set as default printer>, and everything worked.
    This question was solved.
    View Solution.

    I want to thank you for the solution.  You saved me the expense of having to purchase a new computer.  I used the 64 bit 2003 version and it works just fine.  The people at HP were not very cooperative at all.  When I called, the lady who answered the phone asked if I was from the United States or Canada. When I stated the United States she had a big sigh
    of disgust.  When I explained my problem that I was having with the 3550 Laser jet and HP not having the Window 7 drivers, and that the printer was non functional, she stated that I should have researched whether or not my printer was compatible with a new operating system before purchasing it. I asked her if HP would have a compatible driver soon as I did not want to have to purchase a new printer. Then she stated that my printer was old (I bought it in 2005) and what did I expect,t as if the printer not working was my fault.    I told them about your solution to this problem and if they could help me through the step but she did not cooperate .Even if I had to pay the $39 fee to the tech dept for their assistance it was worth it saving time.  HP service in my opinion is very poor and will lean toward a competitors product if I am faced with a choice.  Thank you again.

  • Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

    I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it.  When I try add the printer I get this message:
    Software for this printer is available from Apple. Would you like to download and install it?
    After clicking Download & Install (the only option other than Cancel), I get this:
    Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
    What's the workaround when Mountain Lion can't find the driver?
    Thanks!

    Sean L. wrote:
    I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it.  When I try add the printer I get this message:
    Software for this printer is available from Apple. Would you like to download and install it?
    After clicking Download & Install (the only option other than Cancel), I get this:
    Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
    What's the workaround when Mountain Lion can't find the driver?
    Thanks!
    The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?
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    Print & Scan
    IP
    Provide printer static IP address
    Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
    Add
    Configure Driver under Options and Supplies
    I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.
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  • HP Color LaserJet Enterprise flow My Multifunction Printer series

    I have a new HP Color LaserJet Enterprise flow M880 Multifunction, the delivery paper after the fuser, it is no making the right job and I got a jamming code, I replaced the fuser but still making the same issue.

    Hey @Germanimagenet ,
    I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
    Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
    You may find the HP Color LaserJet Enterprise flow M880 Multifunction Printer series page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
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    I worked for HP.

  • HP Color Laserjet 2550n has no more printing on both sides

    In 2005, I bought an HP Color Laserjet 2550n to go with my laptop.  I had no printer problems.  I loved the feature where I could print a document on both sides of the paper.  The option would show up on the properties menu on the print document dialog window.
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    Musicredsubaru
    Message Edited by musicredsubaru on 10-12-2009 08:18 PM

    Sorry guys................I answered my own question.
    I went into the HP P2015 user guide & found the answer. on page 32.
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