HP Color LaserJet CM1017 MFP software will not reinstall

I recently needed to reimage my computer due to an issue caused by the replacement of my hard drive. I had the software to install and followed the directions very carefully. Then purchased and changed printer cords and tried to reinstall the software very carefully. Then tried to install it without printer cables over my local network. Nothing and I mean nothing I have tried has worked. I am using a universal color printer driver and twain driver to allow me functionality but the printer was working before the reimage on the same program. Now it won't. What can be done to restore full functionality to my printer?

I have the same problem with my Lenovo ThinkPad T420 running Windows 7 64 bit. Tried absolutely everything I could find on the blogs and nothing worked. To me, seems like a software problem (glaring, given the popularity of Lenovos and the Windows 7 64 bit systems). Returning the printer tomorrow and will not buy another HP printer.

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HP Color Laserjet Pro MFP M277 will not install on Lenovo ThinkPad X1 Windows 7 64 bit

I tried to install printer driver software for my completely new HP Color LaserJet Pro MFP on my Lenovo ThinkPad X1 laptop. Lenovo runs on Windows 7 64 bit. The installation failed during Installation preparation (77% complete). The process stopped saying an error occured without indication of the cause of the error. I have tried installion both from the CD following the printer product and downloading from the HP web, with the same result. I then then turned on my old computer, a Dell Precision M2400 with Windows XP. The installation went perfect without problems on this computer. Is there a bug in the SW for Windows 7 (64), or is some part of the printer SW sensitive to HW variaton between PC companies even if the OS is the same?

I have the same problem with my Lenovo ThinkPad T420 running Windows 7 64 bit. Tried absolutely everything I could find on the blogs and nothing worked. To me, seems like a software problem (glaring, given the popularity of Lenovos and the Windows 7 64 bit systems). Returning the printer tomorrow and will not buy another HP printer.

New color laserjet pro mfp m177 will not scan or copy

Product is new. The problem is that this unit will not scan or copy. I downloaded the latest drivers, but they would not install completely. I also ran thru some trouble shooting guides on the HP website, but still it doesn't work. It tries to make a copy, but it acts like it starts and then stops without completing the function. It's almost like the scanner mechanism is stuck. Anyone ever have this problem with a brand new printer?

Hello , Thanks for posting in the HP Forums, and welcome! I understand you are unable to make a copy or scan on your new HP Color LaserJet Pro M177fw MFP. I'd like to help you with this. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers. If the issue persists, I would suggest download and installing the most recent firmware for your unit. You can download the firmware update utility here:HP Color LaserJet Pro MFP M177fw Firmware UpdateNote: You will need to connect the printer via USB to update the firmware, as any interruption during the firmware update can cause more issues. If this still does not resolve the issue, please let me know if you are getting some sort of error message on the screen or any blinking lights to indicate what the problem may be. Hope this helps!

Hp color laserjet cm1017 mfp

hp color laserjet cm1017 mfp
software

Hi,
You may install the HP UPD for printing functionality:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1846084&swItemId=ds_99374_10&swEnvOid=413...
A Full Feature software for scanning is not available, however you may use the Windows Vista software as a workaround.
If you would like scan capabilties follow these steps insead the UPD driver above.
To get scan capabilities follow these steps:
http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03506225
The software for Windows Vista can be downloaded from the following link:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1846084&swItemId=ly_51851_1&swEnvOid=2100
Regards,
Shlomi
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How to print from iphone to hp color laserjet CM1017 MFP printer

How to print from iphone to hp color laserjet CM1017 MFP printer

In order to AirPrint from your iPad/iPhone, here's all you need to do:
1. Make sure the printer and iPad/iPhone are connected to the same local network.
2. Open something you want to print (on the iPad/iPhone).
3. On the iPad/iPhone, tap the "Action" button (arrow curving out of a box).
4. Tap "Print".
If you have any issues with printing, below are some steps that should help you out!
1. Power off the printer.
2. Completely power off the iOS devices (hold the Sleep and Home buttons simultaneously until a message appears asking you to "Slide to power off". Slide across that bar, and it should completely power off).
3. Power the printer back on.
4. Power the iOS devices back on.
5. Try to print again.
Those steps usually resolve the issue. If they do not, try this additional steps:
6. Power cycle your router (usually done by unplugging the router’s power cord, waiting 20 seconds, and plugging it back in).
7. Make sure that the iOS devices and the printer are all connected to the same network, then try to print.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

LaserJet Pro MFP M127fw will not go to sleep

I just bought a LaserJet Pro MFP M127fw. Through the LCD Control Panel I set it up to go to sleep after 5 minutes. It will not go to sleep, the LCD panel is always on. I did the following from the LCD panel: Setup Menu >>System Setup >> Energy Settings >> Sleep/Auto Off after >> 5 Minutes Printer is connected via wireless. I'm using this printer on a Mac OSX 10.9 (Mavericks) and have installed the latest driver software from HP Support website. Anyone has noticed this problem and is there a solution to it? Thanks.

Hi tuanomsoc, I hope you had a good weekend!
The printer has a built-in surge protector, so by plugging into a surge protector or a power bar, it can cause power drains that affect the functionality. I would recommend the post below by , who has provided a helpful write-up on this exact question: Power Supply Related Issues Please let me know if you have any questions. Thanks for posting on the HP Forums!

HP LaserJet Pro MFP M127fw will not print anything except its own config

Just purchased a HP LaserJet Pro MFP M127fw. I cannot manage to get it to print using any type of connection to the printer.
I can connect to the printer from my Ubuntu PC and my Android phone, but when I attempt to print, the job just hangs, never erroring, but never completing. I have attempted printing from various applications, including a test page from the HPLIP tools, but the jobs reports "processing".
When I attempt to print an information sheet from the printer's front panel, it asks me to confirm, but then nothing happens.
I can connect to the printer's web server, but clicking on the print info button there does nothing.
I have successfully connected with HP's ePrint service using the printer's reported email address, but the service reports "problem with printer".
I don't know what else to try here.
This question was solved.
View Solution.

Hi richRemer,
I see that you are having issues printing from the computer and the Android phone.
I will be happy to help you.
Power cycle the computer and the router.
I would do a power reset on the printer. With the printer still turned on, disconnect the power cable from the back of the printer. Then disconnect the power cable from the wall outlet. Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Print a hardware self test. Find out what the IP address is.
Printing a Configuration Report.
I have provided you with the Driver Support for Linux OS.
If you are still having issues please go to Linux support page.
Thank You.
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Gemini02
I work on behalf of HP

Hp laserjet flow mfp m525c will not scan to a network shared folder in our workgroup

we have set up a small office network and can access shared folders between computers, but the new hp laserjet flow mfp m525c multi-function printer cannot scan to any of these shared network folders. the printer has an embedded web server that i can access from my desktop and i can print documents but the printer verify a valid file path to my shared network folder.

jtlofquist,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
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G4010, Windows 7-sp1 64bit, scan doc says all is good, software will not reinstall.

Have HP Scanjet G4010. Windows 7-SP1 64 Bit. The doc program that I ran says connection good. The "driver only" download works good. However, the primary software that comes with the scanner (also includes the twain driver) will not install completly. When I try to install it, it complains that it can not find the SCAN.MSI file in the E:\temp\7Z????\scan directory. That file and even the directory do not usually exist. I point the program to a location with a scan.msi (uncompressed install program), and it says it is not the correct file. The next time I tried to run it, It saw the attempted install of the software and wanted to uninstall a couple of the programs. I told it to go ahead and delete. It deleted the programs but now if I run the install, it still wants to delete the files and shows me nothing that I can delete. I tried to delete the directories from drive C: and references from the Registry to any and all HP software. No difference in the install. I also tried running the MS Fix program for software install and uninstall problems. It claimed to fix something, to change was seen in HP software behavior.

Still looking for an answer...

Laserjet 1320 Toolbox software will not install on Windows 7

I bought this 1320 for my xp and the toolbox worked fine. Bought a Windows 7 and the same software fails to install. Running setup and it says there is some kind of java error. i have java installed, use it all the time and it works fine. I try to install the software using other 'exe' or 'setup' files and it tells me to use the windows drivers. The printer works fine, but I want the toolbox to tell me ink level.
update: I finally found the "ini" setup and windows 7 is not supported. So, is there anyway to get new s/w for W7?

If you have a 1320n, then the easiest way to check your ink level would be the Embedded web server (EWS). Put your IP address into your browser and this will take you to the EWS. From there you will be able to check the ink levels of your printer.
Otherwise, toolbox is not available for the windows 7 OS.
I am an HP employee.
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C410 software will not reinstall windows 7

I cannot reinstall the installation software package rendering the printer useless. I get an already installed message on the software. I tried multiple times to use control panel to unistall the HPsoftware associated with the original install. Multiple attempts to unistall then reinstall fail. Help please.

Sorry to hear that because it sounds like the folders are still in the registry just not on the computer. This link will go through the steps on how to do a complete scrub to remove those folders.
When you go to your Start button>>All Programs, do you see Solution Center?
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HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
HP Color LaserJet Pro MFP M177fw) is not working with this OS.
Give me a urgent solution

Hi @HealthITLadyRed,
I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue.
Check and remove any packaging material inside the printer and toner.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Update the printer's firmware by a USB connection. Software and Drivers.
Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
I can send a private message with another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
Is this a new printer?
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If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Color Laserjet pro MFP M176n control panel not working

the control panel in the Color Laserjet pro MFP M176n is not working, is all blank, i can´t see anithhing in it. Is there a reset button or should i take it to the store where i buy it for a checkup?
thank you

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Creative Suite 6 Design and Web Premium will not Reinstall: Says Serial Number is not "Valid"

Chat support has been no help. I uninstalled Creative Suite 6 because I was having issues with some of the software and hoped that a reinstall would solve the problem. Now the software will not reinstall. It takes me to the validation screen where it asks for the serial number and says "We are unable to validate this serial number for CS6 Design and Web Premium. Please contact customer service," when i type the serial number in. I have now gone through THREE chat sessions with "customer support" in which they have sent me a link to download the same program, and it would not reload because of the serial number, and then have walked me TWICE through a multitude of tasks that have not solved the problem. They keep asking me the same questions again and again, ignore my own questions to them, and cannot give me any information that actually helps. The phone system will not support Creative Suite. I NEED this software to reload as I've already missed one publishing deadline and will miss another if I cannot use this software, which, at the moment, seems to be a $350 coaster.
This is the same disc I used to install the software originally. I installed it on my old laptop and used it there without incident until my new laptop came (a period of about two months). I then Uninstalled the software from the old lap top and installed it on the new one, again, without incident. When I found that the icons for switching between tools in Photoshop and Illustrator were so small I could not see them, and they seemingly could not be adjusted within the program, I uninstalled the software, and at this point is when the software would not reinstall on the same computer it was on in the first place. My software is official, on a physical disc, and registered to my account with Adobe. What do I do? I just opened this press five months ago, and I cannot justify a Creative Cloud membership with the amount of work I'm actually putting out at the moment, and especially not with the terrible customer service I have been receiving so far.
Please help.

If you never deactivated, and neither did they, then that is likely to be a reason for not being able to activate again. Contact them thru chat and ask them to reset your activations.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

HP Color LaserJet CM1017 MFP software will not reinstall

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