HP Enterprise - Use Cloud-based HP Online Help to Troubleshoot Printing

HP LaserJet Enterprise printers and HP Officejet Enterprise printers have cloud-based Online Help available to troubleshoot printing issues. HP Online Help users can scan a QR code on the printer display using a mobile phone or tablet, or click an error-specific link in the Event Log of the Embedded Web Server, to automatically retrieve the most relevant and up-to-date information or video to help resolve the issue at the control panel.
Use Cloud-based HP Online Help to Troubleshoot Printing c04672002
Setup and Configure Cloud-based HP Online Help c04671899
https://www.youtube.com/watch?v=IZyuyDz0Nz0

Hi @Sunshyn2005
I timed-out waiting for advice, and contacted HP Support, who helped me get the printer back on the air. While we didn't manage to root-cause it, in the course of trying various things, the tech disabled Norton 360's firewall, which then allowed connecting to the printer, and restoring print service, which remains up after re-enabling the firewall.
The timing of the disconnection doesn't neatly corellate with any Windows updates. My own theory is that it was caused by a 360 update, but am unable to find a smoking gun, since 360 doesn't provide update history. The exact root-cause remains a mystery, but at least provides another thing for folks to try should they find themselves in similar straits.
I really appreciated your hint that a Windows update might be the root cause, and your pointing out how to review the history and back-out updates: this morning, I found that Windows had installed a batch of updates overnight, and found that no browsers worked. Using your advice, I rolled back the update, restoring browsing.
Thanks,
-rjs

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Where do I find examples of how to use formula functions? Online help only provides syntax

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I would like to run a formula ( for my custom field in Project 2013) that allows me to see the Finish Time e.g. 17:15 for a task. I am trawling through the online help to determine which one is best but I would like to read some examples
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Alan

Alan,
Yeah I agree, the on-line help is lacking in information on how to actually USE a function. However, there are some places that may help. Here are a couple, I'm sure there are many others.
https://support.office.com/en-nz/article/Project-functions-for-custom-fields-7e525143-380f-4083-8d5a-3ecc6ba44f22
https://msdn.microsoft.com/en-us/library/office/ee767700(v=office.14).aspx
Since many of the custom field formulas are also used in VBA, I've found the object library reference for VBA to be very helpful in understanding and setting up custom field formulas. To get the the object library, go to Developer/Code group/Visual Basic.
Once the Visual Basic Editor window opens, hit View/Object Browser. Hit the Help menu and select the Help for Visual Basic. Type in the function of interest.
However, you say you want a custom formula to see the finish time for a task. You don't need any customization to see that. Simply go to File/Options/General tab and select a date format that includes the time.
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Update:
The november update of SharePoint Online (SPO) includes the earlier announced BCS support; see [Whatu2019s New in SharePoint Online: November 2011 Update|http://sharepoint.microsoft.com/blog/Pages/BlogPost.aspx?pID=1002&prod=SP&type=BL].
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If being to RC the devices is a requirement, then you won't currently be able to use iOS devices. On the other hand based on past experience with Windows based devices, I'm not sure the plus of RC capability is worth the possible negatives that have plagued Windows based devices in the past. I'd do some serious suitabilitly testing before I went forward in a major way. The bottom line is general supportability by IT and usability by end users. RC, while nice, in my mind and at our organization isn't a requirement. Your CEO may feel differently.

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Please try another browser, if still it is not working, check the internet connectivity http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Did you use CS5 or CS6 in the past? Did you set those apps to use offline help only so that you didn't have to watch Adobe Air update itself every time you tried to open Help? If so, there might be an old Adobe Help (CS5 / CS6) preference lingering on your machine. You wouldn't think CC would respect it, but you would be wrong. I had to install old Adobe Help (for CS5 / CS6) and change the pref.
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Hi there
I am in the process of writing a "handbook" for one application I have built. I will write it using MS Word, and it will have detailed information on how to use the app, including screenshots, arrows and other drawing objects.
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Hi
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Welcome to our community, wjens
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Link
one
Link
two
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HP Enterprise - Use Cloud-based HP Online Help to Troubleshoot Printing

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