HP ENVY 17 Notebook PC Cannot Install Cyberlink PowerDirector on Fresh Install Windows 8.1

HP ENVY 17 Notebook PC
Product number: F5D54EA#ABU
Windows 8.1 Pro 64-bit
I replaced the original system drive with a SSD, fresh install of wndows 8.1 (not recovery disk), now I canot install Cyberlink PowerDirector downloaded from HP sp69386. During installation it fails with "This is not a valid HP drive, Setup will now abort" It obviously requires something to be available on the drive but I don't know what.
PowerDVD will install just fine.
Please don't mention a Recovery Install it's taken too long to arrive at this stage.
The question is what is the software looking for during installation to satisfy itself that this is a genuine HP laptop and can I replicate that on the SSD.

Hi @Darren104
Welcome to the HP Support Community. I saw your post regarding the problem installing the Cyberlink PowerDirector software. As the PowerDirector software is DVD software I can't see how a new SSD would cause the “not a valid HP driver” if you had changed out your optical drive then maybe. I would recommend that you give us a call at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Similar Messages

I want to install CyberLink PowerDirector on my Macbook Pro but I need Windows software operating system to be install ? I need help!

I downloaded PowwerDirector 12 trial and when I try to open it, I got a message that "CyberLink PowerDirector was not compatible to Mac". After some inquiries, I found that I need Winows software operating system to be install in Mac! Can sombody help me?

For Windows on a Mac you'd have to own a Windows retail system installer with keycode, and use BootCamp utility in the Mac OS X to set up a partition on the computer hard disk drive (issues? if you have Apple Fusion Drive where a SSD + HDD are automatically co-joined) and then install the Windows system there.
Or get & use Parallels, or VMFusion software and use it along with Windows to run applications written for a Windows OS. And would need to have a large internal hard disk drive with plenty of room since the space for Windows takes away space for Mac OS X and its applications to run; and also you'd need plenty of chip RAM installed to run this other System plus software... and for Windows, its own anti-virual software not needed at all in a Mac.
Not sure about this, http://www.wondershare.com/video-editor/mac/ suggests in their advert to be something to use if you can't use the cyberlink product.
Or don't want to buy the upscale or pro Apple image software that does a fine job at a cost. I'd try & avoid running Windows in a Mac even though it can run three or more different OS, including linux/unix builds.
Never heard of either one: wondershare or cyberlink powerdirector.
(the latter looked 'more pro' for windows)
{But check for any hint of some odd effects before you get and install any software from a marginal or unknown source, since adware can follow, and really odd things can start to happen then, like search engine redirects.}
Anyway, helpful information about your computer and its current configuration, OS X version, RAM installed, hard disk drive specs (free vs used capacity) are numbers that can make a difference going into a new thing. Even Mavericks alone is not an upgrade, often that requires a bunch of extra chip RAM capacity.
Not sure if this helps, another may offer more direct ideas...
Good luck & happy computing!

Cannot establish SSL connection after fresh install

Hello,
I performed a fresh install a couple of days ago. Everything is fine, no hardware errors, pacman and curl work like a charm, HTTP servers respond as they should, but SSL servers do not respond the right way.
I tried with elinks, chromium and firefox and they get stuck on SSL negotiations for very long times.
Installed the whole thing again. Same issue.
Just tested with:
openssl s_client -connect facebook.com:443
openssl s_client -connect google.com:443
Seems to work fine, I can GET with no problems.
Also tested with:
wget --debug -O - https://facebook.com
It gets stuck to "Initializing SSL handshake" and after a couple of minutes the connection is closed with error message "Unable to establish SSL connection."
The system date/time are correct, the system is up to date, used the latest install image available at http://archlinux.org, installed following the install guide from the wiki.
All tests performed as root.
Last edited by icecoder (2013-05-30 10:07:14)

WonderWoofy wrote:Initscripts maybe... ethernet... since I am not familiar with either of your systems, I cannot answer this.
As I understand, the latest arch uses systemd by default, so there's no need installing initscripts and in https://wiki.archlinux.org/index.php/In … e_internet nothing said I have to configure network as I'm using DHCP.
Last edited by tenzan (2012-10-22 00:02:42)

"canon mp navigator ex has stopped working" cannot get this to work - fresh install on windows 8.1

Trying to get LiDE 110 scanner working on my laptop. I keep getting this message once scan is complete "canon mp navigator ex has stopped working" and then a corrupted pdf is saved - fresh install on windows 8.1 I have used most up to date drivers and software and tried these two "fixes" from an internet search on this topic (it seems to be a common problem that hasn't been addressed by Canon) - I'm on the verge of returning the scanner!! 1) Delete this file: C:\Users\<user name>\App Data\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN. RESULT - "My Web Sites on MSN" does not exist in that folder on my computer. 2)Remove "sdc330Twain.ds" from windows Twain-32 folder RESULT - didn't have any effect Thank you, in anticipation!

Currently running the scanner on "Advanced scan to pdf" but would like to have access to the canon software with more options

All previously installed applications remain after "fresh" install of OS X 10.8.4

Hey guys,
So this may or may not be a problem. The issue is that I was having some system screen flickering/freezing on my Macbook Pro (Early 2011) so I decided to reinstall 10.8.4 Mountain Lion to see if this would solve the issue. Went through the procedure of creating a reinstall flash drive and proceeded. Chose the drive containing my old OS (10.8.4) and installed. Process took about 1:30 hours to download and install necessary files. When the OS install is complete and the machine boots back up nothing has changed. All previously installed applications remained and the machine home folder is still named for the previous owner? (bought on ebay) Does Apple auto reset all previous settings through my AppleID? Or did this OS re-install not complete correctly? I need to FULLY wipe this machine and after going through the process I am not even sure if anything took place. Any help would be appreciated. Thanks
-Andrew

nogdog21 wrote:
I am reading an article suggesting that I can use boot utility to format all drives if I boot into the recovery partition. From there I can reinstall using the internet recovery. Is this a wise move to avoid buying Snow Leopard?
The Early 2011 Mac originally came with 10.6
10.7 and 10.8 are paid upgrades tied to the previous owners AppleID, therefore you can't apply security updates to that previous owners copy as you don't have their AppleID and password.
The object to go back to Snow Leopard 10.6 is so that when you upgrade to 10.8, it's yours and you can upgrade all your paid software and operating system through the AppStore concept.
Later, if you need to erase and install 10.8 fresh, then yes, you use Internet Recovery or RecoveryHD as then your AppleID and password will work as intended and there is no need to use the 10.6 disks any longer, they can be sold if you wish as you don't have 10.6 on the machine anymore.

Installing the CC version fresh on windows 8...

Hey guys,
Just a heads up, for anyone trying to run the adobe manger on windows 8. Well, that part of the story as it involves Time Warner and their motorola modem.
If you try running the manager via wifi, it will disconnect the modem. Why I don't know.
But, if you hard wire via eithernet, the manager will run fine and no problems with the modem, so far...
This set up involves the Dell Inspiron 15 laptop, D-Link DIR 615 router, and broadband modem from motorola.

What error message do you end up receiving? You may want to review the installation logs to determine the error which is occuring. You can find details at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

How to get back installed apps after a fresh install?

I would like to start a new installation, format Macintosh HD and reinstalling Snow Leopard. From that point carry on with Lion, Mountain Lion and, eventually but not sure, Mavericks. After the new install could be problems retriving all intalled apps from Applestore?
Thanks

My imac started with Snow Leopard, then after Lion and Mountain Lion i accepted the upgrade to Mavericks and i didn't appreciate the new interface and usage of some apps, i.e. iMovie. Meanwhile, even before Mavericks, os was slowing down, but even if a bit annoying and unusual still accetable. Consider that i have installed a bunch of apps regularly purchased, mainly fom Applestore. No fancy gadgets. So, as i didn't like that much Mavericks decided to restore from Time Machine. Possibly was a mistake and now i have an enviroment i feel i can't manage. Today, for instance iDvd shut down in an unaspected way three times and then i decided to reinstall. Agree Mac is not Win and, in fact, never had such a problem, but now i need, say for my interior peace, to start from a clean situation. That's why my question, what about my actally installed apps?
Thanks

Hey i have a old powerbook G4 laptop and i was wondering where can i download the OS ( Mac OSX 10.5.8 Build ( 9L30 ) to do a fresh install my system is running really slow is there any place where i can down load this OS?

Hey i have a old powerbook G4 laptop and i was wondering where can i download the OS ( Mac OSX 10.5.8 Build ( 9L30 ) to do a fresh install my system is running really slow is there any place where i can down load this OS?

Hello,
Unfortunately Apple do not offer a download for mac OS X 10.5.8. They will only provide updates available for download. ( Normally you would do so once the OS is installed)
To do a fresh install of this software your going to need to buy a retail copy of the disk.
There are some vendors who do still stock the media disk, but they can be expensive.
Best of luck.

Installation error....fresh install on a fresh clean server 2012...

Hi,
I am installing Exchange 2013, a fresh install on a fresh clean server 2012, but after copying the files, it says "Setup is preparing the necessary resources before......" and then it gives the error message as shown below:
"Exchange server is in an inconsistent state. Only disaster recovery mode is available. Please use Setup/m:RecoverServer to recover this Exchange server.".
In addition in the ExchangeSetup.log file, I see the following at the bottom of the file:
"[10/09/2013 16:52:55.0448] [0] Setup is determining what organization-level operations to perform.
[10/09/2013 16:52:55.0448] [0] Setup has detected a missing value. Setup is adding the value PrepareDomain.
[10/09/2013 16:52:55.0448] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[10/09/2013 16:52:55.0448] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[10/09/2013 16:52:55.0495] [0] InstallModeDataHandler has 9 DataHandlers
[10/09/2013 16:52:55.0495] [0] RootDataHandler has 1 DataHandlers
[10/09/2013 16:52:55.0588] [0] [ERROR] The Exchange Server is in an inconsistent state. Only disaster recovery mode is available. Please use Setup /m:RecoverServer to recover this Exchange server.
[10/09/2013 16:53:17.0182] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[10/09/2013 16:53:17.0182] [0] End of Setup
[10/09/2013 16:53:17.0182] [0] **********************************************"
Any idea what is causing this? Any help is appreciated. Thank you.

I just wanted to add a thank you as well to this post. I was installing a fresh copy of server 2012 with exchange 2013 CU3 (fresh install) and was getting this exact error message. What i had done to cause this is not deleting the computer AD account
prior to setting up another server with the same host name. I deleted the AD account and setup the serve 2012 installation again using that "exchange" hostname i wanted to keep. and then ran the Exchange 2013 CU3 installer again and it worked. The problem
was i didnt remove my existing exchange server properly. Thanks for the answer in this post it steered me in the right direction.

Help me I bought PSE 13 and it won't install on my new HP ENVY notebook.

Help me I bought PSE 13 and it won't install on my new HP ENVY notebook. Error 7.

cs5,cs5.5: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
lightroom: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
photoshop elements 13: Installation errors | Exit Code: 6 and 7 suberrors
premiere elements: http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

Why Toshiba notebooks are not delivered with the common Vista install CD

Our household now has two x Toshiba laptops, both of which were supplied with MS Vista Home Premium pre-installed.
The nature of the Recovery Media provided with these machines is such that (a) we do not have sufficient flexibility over volume/partition sizes, program locations etc., and, more specifically.
It makes it necessary for the majority of the bundled software (Norton Security etc.,) to be installed by default in the event of a system failure. (And immediately uninstalled following recovery! An unnecessary waste of time.)
Bearing in mind that a proportion of the price paid for each laptop must have included a cost for the Vista Operating System, does anyone know if it is possible to obtain a Master Recovery disk which ONLY consists of the operating system, and which allows us the flexibility of configuration which used to be available when the OS was purchased as a separate product.
Additionally, please let me know if it is possible to purchase Toshiba laptops as a RAW machine, i.e no OS supplied, and I will then buy my own and cut out the rubbish which is supplied on the pre-installed media.

>Why Toshiba notebooks are not delivered with the common Vista install CD?
The answer is very simple: software is bundled to hardware and when you buy notebook you buy license for preinstalled Vista version and you can install recovery media so often you want and it belongs JUST to your notebook model. It cannot be used with other notebook or PCs.
If you get usual Vista installations DVD it can be installed on each computer system. For such purposes you must buy Microsoft installations DVD.
As you already wrote Toshiba recovery image contains much software that can be not useful for you. You can remove it from the system and nobody force you to use them. I do the same.
After clean OS installation the first thing I do is to remove or software I don't need or I don't like.
I optimise preinstalled OS on my own.

"Office 2004 cannot start" error message after leopard install.

I have upgraded only 1 of my systems to Leopard. My notebook and Mac Mini are both running OS X 10.4.11. I purchased a Student and Teacher edition of Office 2004:Mac in June 2004 and have installed it on my iMac (now upgraded to OS X 10.5.1) as well as the other two systems. The Tiger systems can both be running Office without any problems, however, when I attempt to open any Office app. on my iMac I get the following message ... 'Microsoft Office 2004 cannot start because Microsoft Office is already in use. An office program is being used by (husband's name). Your installation exceeds ....blah blah'. I have checked the microsoft.public.mac.office newsgroup and it seems that where others experience this problem it is because they have duplicated one of their product id's. That is not the case with me. Each of my 3 versions of office has a different ID. I did an 'Erase and Install' when I installed Leopard so I did a fresh install of Office 2004 on my iMac. This install generated a different product ID from the original one (which I made a note of). However, I don't know how to change the product ID back to the original one or if, in fact, this is what is causing me to get the message.
Can anyone help me - this is driving me crazy??
Cheers
Tricia

FYI, the +product ID+ is different from the unique +CD key+, or serial number, (the long string of capital letters and numbers, separated by hyphens) which each installation requires. So the fact that the install, as you put it, "generated a different product ID from the original one," doesn't matter: it still sees the two installations as having the same serial number, and therefore not permitted.
Fortunately the answer is simple. First, uninstall Office 2004 completely from your iMac using the "Remove Office" tool you'll find in "Applications/Microsoft Office 2004/Additional Tools," then reinstall it, being sure to use a different CD key this time. Since you just bought the student and teacher edition, which comes with three licenses and three discrete CD keys, you should be all set!

Install Cyberlink YouCam Software

Hi,
when i try to install Cyberlink YouCam Software->sp70822.exe, i am gettint the error "You do not have the compatible VGA hardware or driver to run Yucam" ,how to use my cam?can anybody help me..

Hi: Did you install the applicable graphics drivers for your machine? You need to: 1. Install the Intel chipset installation utility and reboot. This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. File name: sp69573.exe 2. Install the Intel HD graphics driver and reboot. This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver. File name: sp70015.exe 3. Install the Nvidia HD graphics driver and reboot. This package provides the driver that enables the NVIDIA High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver. File name: sp69609.exe

New Mac/APE 12 user Used to have Cyberlink Powerdirector 9 for video/slideshow editing. HELP!

I have recently purchased APE 12 to help with editing a slideshow. Previously I used Cyberlink Powerdirector 9 on my PC. At this point I am very disappointed in the money I spent. There is so much less I can do with the structure of the slideshow. My questions are to see if I am missing something.
1) On PowerDirector I had several options on the type of slideshow I wanted, movement, scrapbook, photo album, 3-D and more, I only see the option for Pan and Zoom on APE 12 and even that is hard to figure out. Am I missing something?
2) Am I understanding that once I put a still image on the Timeline I can only change the duration one image at a time? Is there any way to select a group of images to edit?
3) I may have this one figured out, after searching and reading a lot, but Is there an easy way to fade out volume to make transitions smooth? I have had success, but more failure and struggle to find out what is working.
4) Why does APE 12 move stuff if I add something on another track? Can I lock the video track so it won't do that?
Thanks a bunch!!
Janice

Janice
Premiere Elements can help you create a slideshow with numerous effects, including pan and zoom, but it is a video editor rather than a slideshow generator. It is not going to give you choices of slideshows. But, I guess you could look at the Instant Movie Feature as sort of a counterpart of what you were using previously.
http://helpx.adobe.com/premiere-elements/using/instant-movies.html
If your program is on Windows, you have slideshow opportunities in the Elements Organizer as well as the Premiere Elements workspace. On Mac, there is no slideshow feature in the Elements Organizer as there is the Windows counterpart.
If you are in the Expert workspace, you can change the duration of more than one clip at a time - See Time Stretch Tool after you select (altogether) the clips whose duration is to be changed.
And, there is no lock track feature. On Windows, one holds down the Alt key of the computer main keyboard as an addition is made to the Timeline so has not to disturb the content already there.
Click the More on the Transition Adjustments pop up. Also look to the transition alignment and duration in relation to the duration of the clips involved.
Also consider that you will be running into several Windows Only features.
Please review and consider.
Thank you.
ATR
http://helpx.adobe.com/pdf/premiere-elements_reference.pdf
http://helpx.adobe.com/pdf/elements-organizer_reference.pdf

I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?

I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?

You do not need the older version installed in order to install the upgrade version, but you do need the serial number from CS4 to prove that you qualify for using CS5. During the activation process for CS5, after you successfully enter the CS5 serial number you will be asked to select the qualifying version (CS4) from a list and to enter its serial number.
If you registered CS4 when you originally installed it then you might be able to find the serial number available in your Adobe account online in the Products section.
Find your serial number quickly

HP ENVY 17 Notebook PC Cannot Install Cyberlink PowerDirector on Fresh Install Windows 8.1

Similar Messages

Maybe you are looking for