HP Envy 4500 - Won't print from Notepad

I have a really bizarre problem. I have bought a new printer - HP Envy 4500 - and set it up fine. It's wireless which works brilliantly, I've been able to print from web pages, word documents, pictures etc. but today when I tried to print from the notepad it just would not work. It shows up in the printer queue, says it's printing, but nothing comes out of the printer. I copy and pasted the words I wanted to print from notepad, in to the word document and it printed fine. Any ideas?

Anybody have any ideas?

Similar Messages

  • HP Envy 4500 won't print from computer

    Hi,
    My HP Envy 4500 has been working perfectly for quite some time now.  Unfortunately, it has stopped printing from my Dell laptop, running Windows7. It scans to the laptop just fine.  It copies fine, and it prints from my iPhone fine.
    I have looked at a ton of posts and tried many things:
    *uninstall/reinstall wirelessly (at least 8 times) -- via the https://123.hpconnected.com/activate/woobe/ENVY4500 site
    *uninstall/reinstall via USB
    *ran print/scan doctor utility (or whatever it is called) and been told everything looks fine
    *sending a test page via one of HP's tool is fine, however, printing the internal test page via the HP tool fails 
    I am losing my mind and would really appreciate some help.
    Thank you!

    Hello @JNZM,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the issue that you're experiencing when trying to print from your Windows 7 computer to your HP ENVY 4500 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have completed prior to reaching out for support. At this time I will be running you through some troubleshooting steps to check the actual print system on your computer. The Print Spooler is what controls printing from Windows computers. It is built into the Operating System. If the Print Spooler is experiencing issues than you will experience printing conflicts. Should the Print Spooler be experiencing a conflict, the software and scanning feature for the printer will not be affected. Can I please have you follow the steps below.
    Step 1: Check Print Spooler:
    Click on your Start menu
    In the 'search programs and files' box located right above Start type services.msc and hit enter on your keyboard
    When the Services window opens scroll down until you see Print Spooler
    Click on Print Spooler once just to highlight it
    If you see Start in the top left hand corner than that indicates that  your Print Spooler is in fact Stopped (not good). But we will leave this for now.
    If you see Stop or Restart in the top left hand corner than this indicates that your Print Spooler is actually Started. Please click on Stop to temporarily Stop the service.
    Minimize this window as we will need to come back here
    Step 2: Check Spooler Folder:
    Click on your Start menu
    Select Computer
    In the Computer window select your C Drive
    Click on Windows
    Click System32
    Click Spool
    Click PRINTERS. You may get a permissions warning, just Continue past this.
    The PRINTERS folder should be empty. If there is any files in here they are corrupted print jobs. Right click on anything in this folder and 'delete' the files.
    Close the PRINTERS folder
    Step 3: Start Spooler:
    Reopen the Services window we previously minimized
    Click on Print Spooler again to highlight it
    Click on Start in the top left corner
    If you get an error message please take note of it
    If the Print Spooler starts successfully you will see 'Stop and Restart' as your options in the top left
    Once the Print Spooler has started please test printing again. If printing fails, or if the Print Spooler fails to start, please proceed to the next step.
    Step 4: Run Microsoft Fixit:
    I'm going to have you run a Microsoft Print Fixit Tool to identify and correct any print system issues or Registry corruptions on the computer.
    Please click here to access the Microsoft Fixit website
    Once the page opens under section (2) select Print, fax, scan, share or save.
    Under section (3) select Run Now for Diagnose and fix printer and printing problems automatically
    Once the download is complete please follow the onscreen instructions to run the Microsoft Tool
    Once the Fix has run, please test printing again.
    Please respond to this post with the result of your troubleshooting. You can also say 'thanks' for responding by clicking the 'thumbs up' icon below. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP 4500 won't print from my Dell Inspirion Laptop

    My new HP 4500 wireless all in one printer won't print from my Dell Laptop running Vista Home Premium. It did for awhile but
    only if I left the printer on. The IP address kept changing for some reason. Now, it will not print from my Dell laptop at all. It will 
    print from desktop computer running XP but it is connected via a USB cable. This printer is definitely not "plug and play". Anyone 
    have any ideas how I can get it to work with my laptop?  I bought this wireless printer for that reason only.
    Best Regards,
    Mike

    It looks like the printer is not on your network properly.  The clue is that the printer's IP address is 169.254.x.y.
    You are running a ADSL connection, right?  Who is your ISP?
    Turn off the printer and your computers and finally turn off the Netgear router.  Unplug the telephone line (this is important) from the Netgear, wait 30 seconds and turn on the Netgear.  Wait another 60 seconds and turn on the printer.
    What is the IP address of the printer now?  If it starts with 169.254.x.y, then the printer is not properly on the network.  If you got a different IP address (one that starts with 192.168.x.z or starts with 10.x.y.z), turn on one of your Macs (but leave the telephone line disconnected).
    Open the printer's internal web page by browsing to its IP address.  Select Networking and then Wireless (802.11).  Under the IPv4 Configuration tab, select Manual IP:
    For Manual IP Address, use the existing printer IP address plus an offset.  For example, if the printer's IP address is currently 192.168.0.5, then use 192.168.0.30.
    For Manual Subnet Mask, use 255.255.255.0
    For Manual Default Gateway, leave blank.  This is important.
    Select Manual DNS Server:
    Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty.  This is important.
    Press Apply.
    Turn off the Netgear wireless-router and reconnect the telephone line.  Now turn off  the printer and all computers connected to your network.  Wait 60 seconds then turn on the wireless-router and then turn on the printer.  Then turn on the computers.
    Finish up by installing the SW on the Macs.  Since you're running Snow Leopard, simply go to the Print & Fax System Preference and press [+] to add the printer.
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Hp envy 4500 will not print from windows 8. Thinks it prints, but it doesn't.

    Am trying to print from my Toshiba laptop running Windows 8 to my HP Envy 4500 wirelessly. Works fine from my ipad, works fine from my desktop and laptop running Windows 7. I have uninstalled and re-installed the printer driver 5 times. Printer is recognized, has an IP addrress, and will print an internal test page. When I print to it from my Windows 8 machine, the file goes in the queue, gets a port, and then disappears as if it was printed. Nothing prints. Please help, this is SOOOOOOOOOOOOOOOOOO frustrating.
    This question was solved.
    View Solution.

    Having same problem with my Toshiba laptop windows 8.  Will not print from laptop, printer prints from ipad, and iphone.
    Deleted and reinstalled several times as well both ways with disk, and wizard.
    still unable to print from laptop, have to email everything to ipad in order to print.
    so annoying and frustrating.............

  • New HP envy 5530 won't print from my computer

    I just installed my HP envy 5530 through a wireless connection. It will not print anything from my computer. It shows it is printing but then the printer doesn't do anything. I can print from my andriod phone though. I have tried using the HP print and scan doctor. It says everything is fine. When I try to print a test page it doens't do anything- it will print an internal test page though. I have tried uninstalling and reinstalling the software (I also removed all old HP software)- that didn't help. I also tried turning off my firewalls- also didn't help. Not sure what else to do.
    I have windows 8.1 and an acer computer. I have had wireless printers before (HP) and never had a problem.
    Thanks for your help.
    Tara

    Hi usmc_roque,
    Thank you for your reply.
    I would suggest the following:
    - Uninstall the software. Uninstalling the Printer Software.  
    - Remove USB cable.
    - Reboot PC.
    - Download and re-install the software. HP ENVY 5530 e-All-in-One Printer Drivers . click the next button next to the Operating System type. (Make sure to choose Windows XP), scroll down, and click on Driver - Product Installation Software (1), then click on the blue download button next to HP ENVY 5530 e-All-in-One Printer series Full Feature Software and Drivers to download the driver.
    Try this as the HP Printer Install Wizard for Windows, is only compatible with Windows 7, and up to Windows 8.1.  
    Hi dwneylonsr,
    Thank you for your response.
    I would suggest to power off the PC, then the printer. Unplug the power to your router for 30 seconds, plug the router back in. Then turn back on the printer, then the PC. After that try to Uninstall the Printer Software, and re-install again. HP Printer Install Wizard for Windows.
    Hope this information helps, and have a good day.
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • My Envy 120 won't print from my ipad

    My Envy 120 was printing from my iPad 2 until it ran out of ink. I installed a new HP cartridge and it is copying ok. However when I try and print from the iPad- it is doing nothing. Initially it printed blank sheets but now nothing is happening. It also says on my iPad that the printer is low on ink which it is not. Thank you

    Wendy7
    Welcome to the HP Community Forum.
    Try restarting everything, including your home network Router.
    If that does not work, then you might try reinstalling the printer App on the iPad.  I realize that is extreme, but the app connection is whonked and the app is talking to the "old" setup.  It needs to know things are OK.
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • HP-All-In-One Envy 4500 won't print

    After recently doing a "refresh", apparently the HP Apps for my printer were deleted also., so I need to know how to reinstall the apps that control my printer? I"ve tried all the recommended downloads, but nothing has changed. Can anyone just give me direct, precise instructions, specifically how to reinstall HP ENVY 4500 series Basic Device Software?

    Hello NeutralObserver,
    Welcome to the HP Forums.
    I see that you are looking for instructions on how to install the printer software.
    Please click on the following link and download the HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers.  Save the file to the desktop of the computer and once the download is complete, click on the new icon and follow the instructions for the installation.
    If you have any other questions, feel free to write me back at any time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Envy 7645 won't print from photo tray

    FIXED my own problem!Never thought to try setting the paper size to 4x6 in/10x25 cm! That's apparently what I get for being metric-phobic (or ignorant). But really, why provide a 4x6 option in the first place?  I can't get my Envy 7645 printer to print from the photo tray.  I'm specifically trying to print from the Photos app. I select the print option, set the printer, paper size (4x6), and paper options to "print from photo tray." I select print, and the HP print dialog appears and from there I am unable to set the photo tray as the paper source. The dialog comes up with "Default Settings" as the Presets option and when I scroll down through the dialog to select the Paper Type/Quality option, it shows paper type as HP Photo Papers, Quality is set to Normal, and the Source is set to Automatic (which fails to print from the photo tray; it defaults to the main tray). When I try to shift from Automatic to Photo Tray, I get an error message that says "The paper size selected is not supported by the Photo Tray. To print with the Photo Tray, go to the Page Setup dialog, choose a paper size supported by this tray, and then return to the Print dialog." At this point, I have no idea where to find the Page Setup dialog (it's not immediately apparent in the avialable options and I can't seem to find it under any of the Photos print options). Further, I don't understand why I'm getting the error in the first place as the paper installed in the tray is, indeed, 4x6 (as set in the original Photos dialog). I've tried playing with any number of varities of options (e.g, changing from HP Photo Papers to the generic other photo papers option, not specifying size of photo paper) and any time I select the photo tray option, I get the error message. 

    Hey ,  Welcome to the HP Support Forum.  Did you still need assistance?  I see that you have some interface questions about printing photos from a Yosemite Mac using your HP ENVY 7645 e-All-in-One Printer.  I would like to help.  Have you installed your printer's full-feature driver on the Mac?  If not, click here to install. Also, for your information, your printer's specifications re: supported photo paper sizes is available here.       When I tried printing a photo from my Yosemite machine (albeit with a different printer) this is how I configured the print job:   If I had the option I would also recommend setting the paper type to correspond with whatever kind of photo paper you're using.  If this approach doesn't help try the following steps:  Uninstall your printer - click here for instructions.  Repair disk permissions on your Mac - click here for instructions.  Once you've finished running the above-noted utility, restart your computer. Lastly, click here to reinstall your printer.  Please let me know the result of your troubleshooting by responding to this post.  If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum.  Have a great day!

  • Envy 4500 won't print pdf files

    My new printer HPEnvy 4500 works fine and I'm really pleased with it, except that I cannot print pdf files.
    I'm running Windows Vista and have Adobe 11 so have run a repair on Adobe to see if that helps- no joy. Even if I try onepage at a time it might start after a fewminutes but thenonly prints about a quarterof thepage and then stops. It also seems to feeze my entire computer - none of theprograms respond well whilst the document is in the print queue. There are no error messages. I did not have problems with my old Photosmart C5180 printing off the same documents from the same computer (now thrown out)
    Please,please can anyone help as these are important documents that I need to print off.
    Thank you
    This question was solved.
    View Solution.

    OK, so I managed to fix this myself! The problem seems to be with Adobe Reader. I had upgraded from V9 to the latest version and there appears to be a whole lot of problems with thel atest version. I tried downgrading to V10 but the problem still occurred (even turning off the enhanced saftey mode as suggested by Adobe). Sine V9 is no longer available for download I was stuck in a vicious circle. In the end I gave up on Adobe altogether and uninstalled it completley. I have now downloaded Nitro pdf (free) and everything is working as it should. Finally able to print pdf documents!

  • Envy 4500 has stopped printing off both a Macbook Air and a Pro - was fine before

    I've been very happy with my printer/scanner but today it has stopped printing off both my Macbook Air and Macbook Pro.  The printer seems fine so not sure why this has happened.  Please help!

    Hi @Swaggie,
    Welcome to the HP Forums!
    I understand that your HP Envy 4500 is not printing from your Macbook Air and your Macbook Pro. I am happy to help you with this printing issue!
    For further assistance, I will need to know the following information:
    The version number of the Mac Operating Systems. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, or USB.
    If the printer is able to make copies. Copy Text or Mixed Documents.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    If there are any error messages on the printer's display panel.
    In the meantime, please take a look through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and let me know what happens!
    Hope to hear from you soon!
    “Please click the Thumbs up icon below to give me a virtual high-five for responding.”
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP8600 won't print from new HP Envy PC Windows 8.1 PC - only local users

    I have an existing HP 8600 all-in-one printer this was never any problem on a homegroup network with my Windows 7 HP Pavillion destop PC and other portables.  I have just upgraded to a HP Envy Desktop PC, but it has come with Windows 8.1 (Ouch!).  I use this PC to run a home business and apart from having a connection to internet land I want nothing at all to do with have a Windows 'live' account on the new Envy.  The Admin account that I have set up is a local one.  I can't therefore download any application from the 'store' and neither do I want to.
    In the absence of anything from the 'store' and as it wouldn't set-up automatically I have downloaded the original  HP 8600 application and installed that.
    The various office applications 'see' the HP8600 as existing and ready to print to - identified as HP Officejust Pro 8600 (Network) in the list of printers.  However they won't print to it (the print jobs fail) and when I try Printer setup and software from the HP8600 software installed as noted above in the Ultities section it says that it is unable to retreive the computers network name when I enter the printer's IP address when required.
    So much for plug 'n' play.  Though the printer is connected the network wirelessly LOL.   Given that this is HP trying to talk to HP and failing I am baffled - please can someone help. 
    NB.  In camparison he old ancient HP1150 laser hard wired to the PC isn't batting an eyelid and is printing fine from first plug in with no changes!!  I need the HP8600 to function wirelessly though as everyone uses it.

    Hi there @HPJOC , welcome to the forums
    I read your posts about print jobs failing from your Windows 8.1 system, and wanted to reply to you with some of my suggestions.
    First run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. I also would like you to check the Network Info you see in the image below, make sure VPN Connection says "No". Try printing again afterwards.
    Next, try a Clean Boot, restart the PC, and try a print from Notepad and elsewhere if you wish. Go back into the clean boot instructions and enable the start up programs afterwards. I am curious to know if there is something running on your Windows 8.1 system that is blocking the printer from communicating with the printer. This step will let us know.
    Let me know the results
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Envy 4500 will not print after trying everything

    Hello, I have had this printer for about a year now. It has been working fine but all of a sudden it won't print from any computer any more. I know my computers are connected to the same wifi as the printer but it cannot ever locate the printer. I have rebooted the wifi, the computer and the printer, turned the wifi on the printer off and on, followed several HP forums detailing 12 ways to fix it and nothing works. I recently downloaded an updated software for the printer, and while installing it, I have to select a device. It doesn't show up and when specifically finding it manually, it says the device is not reachable. I am at my wit's end!! Any help would be appreciated. I'm pretty frustrated with this printer. Thanks for your help,Rachel. 

    Welcome to the HP Community , I read your post about the wireless connection issues you're facing with your Envy 4500, on your wireless network to your computers. Although it seems as though you have tried the majority of steps I would have suggested to you, please take a look at the links below and try all of the steps, in order that the guides list. An 'Unable to find printer' Error Displays for the HP ENVY 4500 e-All-in-One and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series HP ENVY 4500 and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series - Printer Does Not Maintain Wireless Connection If the printer is still not found on your network, you can try contacting HP's technical support directly, to possibly connect to your system remotely, to have a look in to the issue in real time to resolve the connection concerns. Step 1. Open link: www.hp.com/contacthp/
    Step 2. Enter Product number or select to auto detect
    Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
    Step 4. Scroll down and click on: HP contact options - click on Get phone number
     Case number and phone number appear.  Good luck!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!

  • HP Envy 4500 Won't Scan

    My HP Envy 4500 won't scan. The information window shows "Now scanning..." and then just sits.
    I have run the HP Print and Scan Doctor. It goes to "Finding and fixing scanning problems" and the status bar just freezes. The Envy information window also says "Now scanning..." and is likewise frozen.

    Additional information: Scanning has worked in the past.

  • Printer won't print from desktop, but will from laptop

    Hi,
    For some reason my printer does not print from my desktop, but it will perfectly fine on my laptop. It is USB connected. I have all the drivers, software, etc. for my Deskjet 1510 on my desktop, but it just won't print. Everytime I want to print I have to run the USB back and forth from my printer to my laptop. The desktop recognizes the printer and everything is plugged in. I have tried multiple USB slots and everything else works in those slots. I have tried the Print and Scan doctor also. Weird thing is the printer can scan to my desktop!
    Any ideas?
    Thank you

    Hey there @pepsitruck
    I understand you cannot print from your desktop however, you can print from your laptop.
    Could you please run the Print and Scan Doctor again and let me know the results or post a screen image of the results?
    This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
    You can also try manually stopping and restarting the print spooler and try printing from Notepad afterwards.
    1. Click Start
    2. Type "Services" in the search field.
    3. Open SERVICES
    4. At the bottom, click "Extended View"
    5. Search for Print Spooler
    6. Right-click it and choose Properties
    7. Select as Automatic in the drop down box, close the Window
    8. Right click on Print Spooler and choose "Stop", wait until it stops and then right click again and "Start".
    9. Close out of Services and try your print again.
    When you get to your response, please include which version of Windows you're running please.
    Which Windows Operating System am I running?
    Thank you,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • New oj5745 won't print from dell laptop using Windows 10

    New HP OJ5745 won't print from laptop using Windows 10.  Set up is wireless.  Norton firewall shutoff during set up.  Uninstalled all HP products and reinstalled new printer program.  Printer acknowledges connection to wireless network.  Printer shows up as default device on laptop.  When print command is sent, the printer indicates whirling circle but no results.  Bought printer yesterday.  Should I return it?

    Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet 5745 on your Windows 10 PC, and I am happy to help!  To verify the printer's hardware is functioning, are you able to make copies from the scanner glass? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 8040 e-All-in-One Printer Series. Have you completed the hardware setup before trying to print from the computer? As shown in this guide, Set Up an HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer. If you are able to make copies, and completed the hardware setup, then try the steps within this guide, 'Offline' Printer Status Message Displays (Windows 10), and let me know what happens! Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

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