HP ENVY 7640 Will Not Print In Color On A Mac

I purchased an HP Envy 7640,I'm running  10.6.8 on my Macbook pro, I can't install the driver for the printer on my computer because it says that it is not compatible. Nevertheless I am able to print, but it will not pint in color. Is there any solutions that I can try?There are no 

Hi MrsLoghouse, 
I would like to help you print from Word on your Mac. Because you can print from other programs, I trust the issue is not actually related to the HP Printer. Damaged documents or documents that contain damaged graphics or damaged fonts can cause print errors. Before you reinstall drivers or software, test the program's ability to print.
1. Open a new blank document in Word.
2. On the first line of the document, type the following text: =rand(10)
3. Press ENTER. This inserts 10 paragraphs of sample text.
4. Try to print the document.
5. If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object. How to troubleshoot print failures in Word for Mac, Excel for Mac or Powerpoint for Mac.
If the issue persists, I suggest you contact Microsoft, or reach out to the Microsoft Community.
I hope this is helpful.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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