HP ePrint mobile app on iPhone 4S & iPad Retina--Both devices say "Photos (0)"
I have just installed HP ePrint mobile app on both my iPhone 4S and my iPad Retina. However, when I go into the app, when the main screen pops up ("Photos" -- "Cloud" -- "Web" -- "Email"), when I tap "Photos," on either device it says: "Photos (0)"--i.e., I'm assuming that the app thinks I have "zero photos" on both devices, which of course is not true. Other details: (1) I have a Photosmart 7510 on my home wireless network; (2) I am able to print OK to the 7510 using Apple "AirPrint"--no problem there; (3) I can also print using either device (iPhone or iPad) using the HP "PrinterControl" app. So, how is it that HP ePrint mobile app cannot "see" my photos on either my iPhone or iPad (especially since they can "see" those photos when using the HP "PrinterControl" app). Thanks very much in advance to anyone who can shed some light on this situation.
This question was solved.
View Solution.
The issue is related to the privacy settings on ios 6. To resolve this go to settings on your device, then you should see a privacy section. In there go to photos and turn the eprint app on. This should work to allow you to see the photos.
Jon-W
I work on behalf of HP
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In repeating events , in the calendar app of Iphone or Ipad, How can I stipulate for egsample: "every second tuesday of the month " or even every last monday of every second month..
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After you download and launch the app, press the "Register with HP ePrint" button at the bottom. It will ask you for an email address and you want to put in your personal email address. It will send you a PIN number to register the app. Since you are on an iPhone, all you have to do is click on the link in the email that says "Launch HP ePrint mobile app". It will open the app up and automatically register it for you.
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