HP IQ546t won't accept a cd

Hi, new to this forum: My HP touchsmart IQ546t won't accept a cd into the slot: feels like it hits something when it's about a quarter of the way in and won't go any further. There was not another cd already installed. It was working fine until about 1 week ago-last time i used it. It's only rarely used; maybe once a week.
Thanks for any advice,
sandssik

Not good. You can remove the drive and if it has a manual eject hole, you can put something like the end of a straightened paper into it to manually move the internal mech ...if it is off. THe other possibility is that something inside broke off. If you can find a replacement part, you can use this support document to replace the drive yourself:
CD Drive Replacement
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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HP IQ546t won't accept a cd

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