HP laserjet CM2320 mfp series printer.

My printer screen is just blue. There are no messages on the screen except the HP logo. All the menus does not rrespond. What will I do to reset it to the previous state of operation???

i have a similar problem.mine comes up with a purple screen error and ready lights will be blinking.

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HP Color LaserJet CM2320 MFP Series PCL 6 - Colour Priniting Issue

Hi,
We have a HP Color LaserJet CM2320 MFP Series PCL 6 at work and it has started to print incorrect colours, when printing a document that should come out as grey and red it comes out as green for the grey and yellow for the red. Some of the cartridges are getting low but none have run out so not sure what to do. Can someone please help as we have things we need to print but they are not printing correctly.
I did try calloing for support hbut after speaking to two sets of people I got put back onto the voice active service whcih just took me around and around in circles and didn;t get me to human being so I gave up.
Thanks
Dee

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
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Address book gone walkies from - HP LaserJet M3027 MFP Series

Easy now.
I've a HP LaserJet M3027 MFP Series printer. Been working fine for ages no problems.
Today though the address book appears to be empty when trying to access it from the printers display panel.
When I log on to the printers GUI and go into the digital sending address book all the email addesses are there.
Any help is appreciated.

Hi DriveTime,
Welcome to the HP Support Forums! To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Samsung s5230 phone, Bluetooth, HP Color LaserJet CM2320 MFP

Hello!
I'm new here so please forgive my mistakes.
I have a Samsung s 5230 phone and a HP Color LaserJet CM2320 MFP. The phone has the option to print pictures, sms and e mails via a printer that has bluetooth. I don't want to buy a printer, so I thought, could it work if I emulate a Printer on my computer and send the things i want to print out from my phone to my computer and print it out over the hp pc suite and the network? i dont know a emulator for computer is this possible or has hp something like that? please help me.
I hope you understand what I mean.
Shematic:
get sms -> s5230 system print out-> computer gets the data over bluetooth and a printer emulator -> HP pc suite prints it out hope you can help me... =)

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP laserjet 1536dnf MFP keeps Printing

Hi Admin,
I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP that I cannot give time to figure out why.
Here's what I have:
System: WXP Pro v2002 SP2
Hardware: HP laserjet 1536dnf MFP
Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
One more question: Is there a way to stop whatever is printing from the HP Toolbox.
Thank you..
This question was solved.
View Solution.

Hi @Claude-Antoine,
I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
If you can print the hardware self test page properly, then it would be a software issue.
Printing a Configuration Report.
I have provided a document with some steps to try to see if that will resolve the issue.
Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
How is the printer connected? (USB/Ethernet)
If your networked, do you have a Static IP setup and what kind of router are you using?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Unable to UNINSTALL "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS on HP-8730w

i am unable to UNINSTALL the "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS installed on HP Notebook 8730w Mobile Workstation.
If i click the uninstall button using the original printer driver CD, nothing happens; no error messages either.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Laserjet Pro MFP M126nw printer installation error

computer display following error msg during installation of LaserJet Pro MFP M126nw printer. I havea system with intel core 2 Duo with 2 GB Ram, my Os is Window & Ultimate 32Bit.
please solve this issue as soon as possible.

Hi narin01,
I understand you are unable to install the printer software. I can help you.
Uninstall the software using the CD:
Touch the Windows Key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on start, in the search box type in run, press the enter key, then type in msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK. Then click on the start up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again. Right click on the install and select Run as Administrator.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

HP LaserJet 4345 MFP Network Printer

Hi i have an HP pavilion 17 e100sv F5C73EA and an HP Pro AIO 3250 D1V71EA both windows 8.1 and 64bit.
i connected them with my HP LaserJet 4345 MFP Network Printer and after a while it goes offline.
i tried the solution with the hp Doctor but i still have problem.
any other solution?
thanks in advance
This question was solved.
View Solution.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How to enable WebScan feature in LaserJet Pro MFP M126nw Printer

I have installed a new LaserJet Pro MFP M126nw printer with wireless configured. The IP Address is 192.168.0.21. I visit http://192.168.0.21 through browser. I don't see Print/Copy/WebScan options there. I can see rest of the configuration tabs.
I am interested in WebScan feature to scan document from my Chromebook. Please let me know how to enable this.

Hi,
The Webscan feature is not available on laser printers, it is only available on Inkjet printers.
I afraid you can only print from a Chromebook, scanning to a such is not supported with the HP Laserjet Pro MFP M126 printer.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

LaserJet Pro MFP M127fn Printer Driver Installation Failed

Got a brand new, fresh out of the box, HP LaserJet Pro MFP M127fn. Failed to install the driver that came with it on my computer Windows 7 64-bit Home Premium. I downloaded latest driver (full version) and still failed to install. The installation stopped at 75% repeatedly. Printer itself seems to work fine. I printed the Self Test / Configuration page. I am connecting/wired with the router.
I tried the installation many many times. Hope one of you have a solution for this problem.
Any assistance would be appreciated.

Hi AngryDad,
Welcome to the HP Forums!
Sorry to hear you are having the same issues, but I am happy to help!
Let's try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any firewall programs. Turn Windows Firewall on or off.
Disable any antivirus programs. Disable antivirus software.
Create a new user account. Create a user account.
Reinstall the software. HP LaserJet Pro MFP M127/128 Series Full Software and Drivers.
If this still does not resolve the issue proceed to back up your files, and reinstall Windows 7.
Hope this fixes your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Laserjet Pro MFP M12fn, printing a solid black line on every paper

I'm running windows 7 professional. I haven't received any error messages and nothing out of the oridarny has happened. My printer/scanner/fax/copy (My HP Laserjet Pro MFP M12fn, product # CZ181A) is printing with a black line down the entire paper, but its only doing it thru the feeder and not on the glass. HELP, How can I fix this?

Welcome to the HP Forums angelinaOO7,
I read your post, which indicates that you are getting a black line down the page when using the feeder. You can print fine from the glass. I can help you with this.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Clean the scanning glass and platen.
Turn the printer off.
Disconnect the power cord from the product and the wall outlet.
Open the scanner lid.
Clean the following scanner areas with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Main scanner glass.
Small scanner glass to the left of the main scanner glass.
White plastic backing.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
Plug the power cord into the product and the wall outlet.
Turn the printer on.
Try to make another copy.
If you are still having issues, then update the printer's firmware.
HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP COLOR LASERJET CM2320 MFP DO NOT SETUP IT ON THE WIN7 64BIT USİNG IT ON THE NETWORK

my hp color laserjet 2320 mfp is not possible to setup it on the my win7 64bits when ı want use it like network printer.But since 2 weeks ago ı can see it on the network when ı want to install it using orginal hp product sotware.When installing the software is not found by software on the network.Why ı am not able reinstall it again.But so intresting it is possible install it using win7 64bits drivers.İf ı install it by these drivers ı can not use all funtions of the printer.I want use orginal software for installing it on my computer and to use all faciliies.I tried all possibilities for windows part .Delete all drivers from pc,registry part but no solution. ı would like find a solution.ıs it possible any problem windows part if it is. what kind of problem and solution.Please give me a help...

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Color LaserJet CM1015 mfp photo printing problem

I am running a Color LaserJet CM1015 mfp utilizing only HP print cartridges and HP Color Laser Photo Paper, glossy, yet I cannot seem to get a decent photo to print. There is always a black smear or two on the front of the printed page. It prints black and white and color just fine on plain paper but I cannot get a decent print on glossy. This has happened since day one so I don't think it's a dirty print roller,,etc. issue.
Thanks for any ideas!
Michael

Yes I solved the problem. I had to clean the registry of all information regarding this printer. During the installation I noticed interesting thing. The only installation that worked well was from the CD that came with the printer. I've tried downloaded latest version but it didn't install properly and have no idea why.
Inkjet and Laser Printer Supplies
Printer Cartridge Recycling
http://www.cartridgeshop.com.au

LaserJet m1217nfw mfp - wireless printing keep failing / dropping off on Mac OS 10.7.5

I have installed my LaserJet m1217nfw mfp at least 4 times in the past month using my Mac that's running on OS 10.7.5. The first time was with the CD that came with the printer, and the last 3 times was with the latest software downloaded from HP.
Each time, the wireless printing is set up and works without problem (using these official HP instructions: http://www.youtube.com/watch?v=48mLZoRjJm0). But a few days later, when I try to do the wireless printing again from the same Mac, it can't find the printer on the network. And nothing about the network or router has changed.
It's quite frustrating. I doubt installing it for the 5th time is going to solve the problem once and for all.
Any ideas much appreciated!
Thanks
This question was solved.
View Solution.

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP laserjet CM2320 mfp series printer.

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