HP LaserJet M1212nf MFP Printer - Communication Failure with the scanner

Dear all,
May I kindly ask if there are any known resolutions in terms of a scanning issue with the HP LaserJet M1212nf MFP Printer?
When it starts scanning the printer only scans the up to the 3rd or 4th page, it stops in the middle of the sheet and produces an error message stating the following: Communication Failure with the scanner.
Are there any steps that may be followed in order to resolve the incident?
Many thanks in advance.
Best regards,
Ryan

Hi @Ryan_HP ,
I see that you are experiencing a communication error during scanning of multiple pages. I would like to help, but I will need some more information to provide you with the correct steps to resolve this issue.
If you are using Windows, download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
Temporarily turn off any Antivirus Software, just to rule out any interference.
Try scanning again.
What operating system are you using?
How to Find the Windows Edition and Version on Your Computer.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
What scanning software are you using?
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Printer hp laserjet m1212nf mfp is not shared with the homegroup

Dear friends of HP
I'm using the excellent HP Printer, but everytime Iturn it on, it asks me to make a "SMART INSTALLATION" if not my PC doesn't beguin to print and the default printer stays in grey color in the Control Panel.
I'm using windows 7 Ultimate 64 bits.
I've contact a lot of times to the israeli HP support and they kindly "fix it" by uninstalling and re-installing my printer.
The next time I want to use the printer the same thing happends and asks me to make the Smart Installation.
Today I've got from Windows Troubleshot this error: "Printer HP Laser Jet Professional M1212nf MFP is not shared with the homegroup."
The printer driver installed is: "LJM 1130_M1210_MFP_Full_Solution"
Please help me to fix this troubleshot that is bothering me for more than half an year.
Yours sincerelly: uzi2003

Hi Uzi,
It seems as the HP Smart Install feature is trying to reinstall the printer upon each restart.
Try following this tool by selecting Disable to turn off Smart Install for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-129228-1&cc=us&dlc=en&lc=en...
Next reboot the PC and try printing again, as well check if any prompt appears or not.
If you still experience any printing issues, try following the HP Print and Scan Doctor below and check again:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-136595-1&cc=us&dlc=en&lc=en...
Please let me know if that may help,
Shlomi
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[SOLVED] foomatic-rip-hplip and HP laserjet M1212nf MFP printer

I'm trying to install and configure the drivers for the HP laserjet M1212nf MFP printer to work with CUPS over a wired network using the hplip utilities.
I've installed and set up the printer drivers etc using hp-setup and the printer is appearing in the CUPS interface. The problem is that when trying to print a test page
from the cups interface, I'm receiving the message "/usr/lib/cups/filter/foomatic-rip-hplip failed"
Has anyone had any experience with this error? what needs to be done to fix this? this is semi-important as I need my printer for work and school.
SOLVED: okay, so I found several solutions that combined seem to have solved my problems.
1.) remove the printer from cups
2.) instead of using 'hp-setup -i <printer-ip> just use hp-setup -i.
3.) have Hal, Dbus, and Avahi up and running (probably my biggest problem, I didn't have hal or avahi installed, and I didn't have dbus running)
4.) unpause printer
5.) pray
6.) print test page.
these steps worked for me (not necessarily in the above order...)
Last edited by Cyrusm (2011-02-14 03:52:43)

I have problem with my M1212nf MFP.
I can't even setup my printer and I get
hp-setup[20577]: debug: Restarting CUPS...
hp-setup[20577]: debug: Restart CUPS returned: exit=0 output=
hp-setup[20577]: debug: addPrinter('HP_LaserJet_Professional_M1212nf_MFP', 'hp:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI8FD5F0', '', '', 'lsb/usr/HP/hp-laserjet_professional_m1212nf_mfp-hpijs.ppd.gz', '')
hp-setup[20577]: debug: addPrinter() returned (0, Unable to connect to CUPS server)
I'm very frustrated. I'm running all the mentioned daemons but no luck.

Airprint to HP LaserJet M1212nf MFP from Windows

Hi!
I have a HP LaserJet M1212nf MFP, and connected it to the network via Ethernet, and was elated when I saw that I could Airprint (wirelessly) from all 3 iPhones and the iPad in the family!
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Hello Joe_In_Missouri,
Thank you for being an active member of the HP Support community. I understand that you were having issues printing wirelessly from you Windows computers to your Laserjet M1212nf.
I see you have received a solution on how to do this on another thread. If you need the link again you can find the solution here.
Regards,
Happytohelp01
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I work on behalf of HP

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I have just upgraded my PC to Windows 8.1 (it came with Windows 8), and now I have "lost communication" with the scanner element of the CM1415...... The printer part is working fine!
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Hi RTB2014,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to scan after updating the computer to Win 8.1.
I will be happy to help you.
Did you uninstall the printer software and reinstall the downloaded drivers?
If you didn't then I would uninstall and reinstall the downloaded drivers.
I have provided a URL to uninstall the printer software.
Fully uninstall the printer in Win 8.
You can download the newest drivers from this link. Select the operating system and click next.
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If you are still having issues I would download and run the Print and Scan Doctor since it might resolve the issue
automatically. Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
I believe that this will provide a resolution to your issue. Thank you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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If my post resolve your problem please mark it as an Accepted Solution

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Hi @SoStoked ,
I see that you are having issues scanning on the one computer. You are getting the error "Sti Error! Video initialize error".
I would like to help.
It sounds like you are having issues with your operating system.
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Try scanning from Paint to see if you get the same error.
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How are you saving the scan? (PDF, JPEG)
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Update the JavaScript and DirectX on the computer.
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What applications have you tried to scan from?
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello yagnya31,
Welcome to the HP Support Forums!
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JERENDS
I work on behalf of HP
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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HP LaserJet M1212nf MFP Printer - Communication Failure with the scanner

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