HP LaserJet M1536dnf MFP doesn't automatically answer faxes

My new HP LaserJet M1536dnf MFP does not automatically answer fax calls. I do not have a phone hooked up or an answering machine/voicemail. The 'Answer Mode' is 'Automatic'.
We use an analog converter to connect it to our internal digital VOIP phone system. The prior MFP that was connected didn't have any issues with answering/printing faxes.
I can see "Incoming call" on the display but it just rings and rings. If you press the 'Start Fax' button when it's ringing, then it will proceed with connecting and receive the fax, otherwise it eventually drops the call. This is not good seeing that a lot of faxes come in when the office is closed or otherwise unattended.
I tried the "Fax/Tel" setting, but that didn't work either.
Please help!
Thanks, much!!!
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Hi @DW-OH,
I see by your post that the faxes won't come through when set to automatic or Fax/Tel, but you can manually receive the fax. I can help you with this.
Update the printer's firmware.
HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
Select your operating system, click next, click the link for firmware.
Please check your private messages for the reset for the printer, I have seen this resolve this issue previously.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

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Scaner problem - HP LaserJet M1536dnf MFP

HP LaserJet M1536dnf MFP
Wire LAN connected.
There are two stations working with the same MFP.
On one - everythink works fine.
On second - not.
Drivers are the same: 61.101.98561
IP address of printer is the same.
Both on Win7.
Issue is that MFP is printing documents but it refuses to scan any. After running HP Scan application it takes few seconds before it runs and when I finally hit 'scan' button it shows error telling that there is no scaner connexcted to that computer (unfortunatelly i can't paste this error).

Welcome to the HP Forums SamHell,
I see by your post the printer won't scan on the second computer running Windows 7 but it will print over the wired network. I can help you with this issue.
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Test the scan again.
If you are still having issues then check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
I have provided a document for setting up the Firewall to Allow a connection to the printer in case that is causing this issue. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
Test the scan.
Then you will have to go back in and turn the Antivirus software back on again.
If the issue persists run the Print and Scan Doctor since it might resolve the issue automatically or will find out if it is a driver, Twain, WIA connection or software issue.
Find and fix common printer problems using HP diagnostic tools for Windows?
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP ToolboxFX has encountered an error and cannot recover (HP Laserjet M1536dnf MFP)

We have an HP Laserjet M1536dnf MFP. Just starting receiving an error with the HP ToolboxFx on Windows 7 32 bit start-up. We can scan and the printer test prints, but it says the HP Toolbox has encountered an error and cannot recover. Please restart the HP Toolbox FX...or...toolbox version 006.15.01163. In toolbox screen, it says cannot connect to device.
I have tried a number of things and read posts, but still no luck. I can still scan, though. Help?

Hi,
Try installing the latest firmware of the printer, reboot both the printer and the PC and check for any difference:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86043-11&cc=us&dlc=en&lc=en...
If that doesn't help, go to C:\HP Laserjet M1530 Basic Software\Utilities and follow the Scrubber.exe to uninstall the software (it may vary and may be named similar as NTScrubber for example).
Reboot your PC, go to Drive C and remove the M1530 Basic Software folder, then download and install the latest software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&...
Hope that helps,
Shlomi
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Hp laserjet m1536dnf mfp. "Connection error Check connection".

i have hp laserjet m1536dnf mfp. when tried to enable eprint at the web services setup menu... i get "Connection error Check connection". Network and Internet connection works fine. Please help?
It seems like the Printer is having a hard time connecting to the ePrint server to get me the email address.
Thanks,
John

Hi,
My firmware is up todate.
I have tried all the recommended support steps... currently had the printer on manual IP. Still same connection error.
Product Name: HP LaserJet M1536dnf MFP Formatter Number: P932T2L Serial Number: CNC9C7WB2W Service ID: 21270 Firmware Date: 20110405 Disable Fax: No Telecom Version: 04-015-001 Location: USA ADF Installed: Yes Max Monochrome Print Quality: FastRes 1200 Controller Number: 52 Duplexer Version: 0 Device Description: HP LaserJet M1536dnf MFP Language: English Asset Number: 153 Company Name: Contact Person: Device Location: warehouse Product Security: Off Quiet Mode: Off
Hardware Address: 10:1f:74:46:4f:20 Host Name: NPI464F20 IPv4 Address: 10.0.1.112 Status Ready IPv4 Address: 10.0.1.112 Subnet Mask: 255.255.255.0 Default Gateway: 10.0.1.1 IP Configured By: Manual WINS Server: 0.0.0.0 Preferred DNS Address: 205.152.37.23 Alternate DNS Address: 205.152.150.23 Status: Connected Hardware Address: 10:1f:74:46:4f:20 Link Speed and Duplex Negotiation: Automatic
Link Speed: 100 Mbps Duplex: Full Auto Crossover: Enabled

Scanning issue with HP LaserJet M1536dnf MFP

I am getting the error messages in my windows 8 machines "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I have a HP LaserJet M1536dnf MFP printer which is connected to the network and users connected to the network through wifi. I have installed the latest driver versions from hp.com. It will work for some time but again will face the same issue. In Windows 7 machines, there are no issues.If anybody is having solution to this problem please share.Thank you.

Welcome to the HP Forums fastndfury,
I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
'Another program has control of the scanner' Message Displays on the Computer When Scanning.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP laserjet m1536dnf mfp print and scan is very slow

Hi Sir/Madam,
HP laserjet m1536dnf mfp print and scan is printing and scanning slow on network. Sometimes scan is not work. That's why I have to reinstall the printer driver. So how to increase print speed?
Thanks in advance,

Hi riz1_4444,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the printer is printing and scanning slow on the network.
I will be happy to help you.
Make sure printer is connected directly to a wall outlet.
Try printing a hardware test on the printer to see if it prints slow or not.
Printing a Configuration Report. Select Method one: Print a Configuration Report from the printer control panel.
I would restart the router to see if this will resolve the issue.
Try another Ethernet cable.
If you are still having issue then test the printer by connecting the printer to the computer by a USB cable to see if it is something on the network that is causing it to slow down.
Hope this resolves your issue for printing slow over the network.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet M1536dnf MFP jam in catridge area

hp laserjet m1536dnf MFP all in one printer showing jam in catridge area, have check printer sensers they are ok and threre is no jammed paper. have even tried another power board but to no aview.help

Hi @sytech,
Welcome to the HP Forums!
I understand that your HP Laserjet m1536dnf MFP all in one printer is showing a jam in cartridge area. I am happy to help!
Please take a look through this guide, 'Doc. feeder jam', 'Open door and clear jam', or Other Jam Message Displays on the Printer.
If that does not resolve your issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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Unable to use scan with networked HP LaserJet M1536dnf MFP using Mac OSX, but able to print.

Thanks for any help.
I'm using an HP LaserJet M1536dnf MFP.
It is networked wirelessly via an Apple Extreme and prints just fine over the network but will not scan.
Yet, it scans just fine when I move the printer's USB cable from the Extreme directly to the MacBook Pro (a bit of a hassel).
When I try to scan over the wireless network, I'm able to go through the scan driver interface and see the printer, but when I click on "Scan", I recieve this error message:
"Scanner communication cannot be established."
"HP LaserJet M1536dnf MFP is currently unavailabe. Ensure cables are connected.. etc."
I'm running OSX 10.8.3 on an old MacBook Pro (2008)
MacBookPro3,1
Processor Name:   Intel Core 2 Duo
Processor Speed:   2.4 GHz
Number of Processors:   1
Total Number of Cores:   2
L2 Cache:   4 MB
Memory:   4 GB
Bus Speed:   800 MHz

Hello, DP Photo, sounds like a scanning issue with the software. To start I want you to completely remove the software and then reinstall the programming from the packages available on the website I am going to link you to below. Use the full-feature software if available.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3974279
Try that and let me know how it goes!
-Spencer
PS I hope you are having a wonderful day!

Password requiere on HP LaserJet M1536dnf MFP

Hello
My name is Ciprian and i am from romania.
I have a HP LaserJet M1536dnf MFP and i want to make a change to the next settings:
Device Configuration
Copy
Optimize: Picture Light/Dark: <-----*-----> Paper Size: A4 Paper Type: Plain Collation: On # of Copies: 1 Reduce/Enlarge: Original=100% Draft Mode: Off Two-Sided: 1 to 1 Sided Multi-Page Copy: Off
Whent i change in Optimize setiing fron Picture in TEXT I whant to save its requaiere a passord .
What is the deffault passorwd to save the setting i make
10x

Hi,
You will need to do a reset to remove the password.
Check your inbox on how to perform a reset.
Although I am an HP employee, I am speaking for myself and not for HP.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Cannot Scan - HP Laserjet M1536dnf MFP - Mac OSX 10.9.4

Purchased a HP Laserjet M1536dnf MFP four days ago for use with an Apple MacBook Pro using OSX 10.9.4. I got it to print and copy, but keep getting the folllowing error message when attempting to scan:
“Scanner reported an error
HP Laserjet M1536dnf MFP is currently unavailable.
Please check if it is turned on and connected, or try
again later.”
Yes, it is connected and yes it is turned on. The version of HP Scan that was installed is 4.4.1
What can I do to get the scanning to function?
This question was solved.
View Solution.

Hi Rpanz,
Welcome to the HP Forums.
I see that you are having an issue with scanning.
I suggest that you uninstall the software and drivers and then click on the following link for the HP LaserJet Pro M1536 Multifunction Printer series Full Software Solution - OS X 10.9 Mavericks.
Please feel free to write back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Printer HP Laserjet M1536dnf MFP driver issue

I can't get the proper driver to install for my HP Laserjet Pro M1536dnf MFP printer. Support tells me that I have to have admin privledges to allow install but I have the install disc and everything installs but some missing driver. The printer will print in WORD but won't print from sites. Any suggestions?

Hi @Jim6904,
Welcome to the HP Forums!
I see that you are having trouble installing the driver for your HP Laserjet M1536dnf printer on Mac OS X 10.10. I am happy to help you with this issue!
How are you connecting this printer? USB or Ethernet?
In the meantime, please follow the instructions within this guide, An 'Unsupported Operating System' or 'Software not compatible' Message Displays on a Mac Running OS ..., as the steps will work on Mac OS X 10.10.
To download the software, you can go to this website, Software and Drivers.
For future reference here is your printer's user guide.
Hope this information helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Laserjet m1214nfh MFP Doesn't work after firmware updating

Hello
HP Laserjet m1214nfh MFP (USB Connetcion).
I downloaded the latest firmware (ver: 20130211 4 Mars 2013) and updated it.Now it doesn't work and on its LCD it prompts "Initializing" and after some seconds LCD turns off and again prompts "Initializing".
Please guide me.
thank you

Hi,
Please try plugging the printer to a direct power source without any power hub or surge protector usage and check if that may help.
If the same persists please contact HP support by following Technical support after you buy for your region below:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Drivers to be used on networked computers that arent directly connected to HP Laserjet M1536dnf MFP

Hi, I have been having problems connecting computers on network to printer. The printer is HP LaserJet Pro M1536dnf MFP. The computer that is connected to the printer directly through usb port is fine. I downloaded full solution drivers from the hp site, installed them and all is well. the problem is with the computers on the network, they cant even detect the computer from add printer. And I have enabled all the file sharing and printer sharing options in advanced sharing on all computers. I also tried installing the same drivers i used on local computer on the networked computers but its not working. Please kindly advise me on which particular driver I should use or solution.
This question was solved.
View Solution.

Hi Bravee,
Welcome to the HP Forums.
I see that you are having issues sharing the printer.
I will be happy to help you.
Printer sharing may or may not work properly. Can be very intermediate.
Here is a document for setting up printer sharing.
Share a printer.
I have provided a document for setting up the printer on the network through a Ethernet connection from the printer to the router.
Installing the Printer Software in Windows 7 for a Wired (Ethernet) Network Connection.
Hope this helps.
Thank you for posting on the HP Forums.
Have a great day.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet m1536dnf mfp

My m1536dnf mfp was sending & receiving faxes until this morning. I now have 14 faxes "Pending".
Can't get anything to transmit.

Hey @dcraigen,
I would like to assist you in resolving your fax issue of not being able to send or receive faxes on your HP Laserjet Pro M1536dnf Multifunction printer. The first thing we really need to do is get rid of the pending faxes. Unfortunately you will need to send these after we get the printer up and running again.
Delete Stored Faxes:
Touch the Setup button on the Control Panel for your printer
Right arrow to 'Service' and select OK
Select OK on Fax Service
Select OK on Clear Saved Faxes
Next open your Setup menu again and right arrow to Fax Setup and select OK
Right arrow to Advanced Setup and select OK
Right arrow to Redial if Busy - disable this and OK
Right arrow to Redial -no answer- disable this and OK
Right arrow to Redial Comm - disable this and OK
Once the Fax is cleared of the 14 pending faxes then we can work to resolve this issue.
In order for me to provide you with accurate support I do have a few questions for you:
Are you using a Dedicated Fax Line just for the fax machine or is the phone line shared with your telephone?
Does your Fax Phone Cable go from the rear of the printer directly into the wall jack or is there a modem or splitter in between?
Is there an Answering Machine or Voice Mail on the phone line?
Who is your Telephone Provider?
Do you know if your phone line is DSL?
In the meantime, I'm going to refer you to an HP support document for fax issues. Please run through these step-by-step instructions:
Cannot Send or Receive Faxes
Please let me know if any of these steps resolve your issue. Should you still be experiencing issues be sure to respond to this post with the answers to my questions above.
Thanks for contacting the HP Support Forums. Good luck!
X-23
I work on behalf of HP
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Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

Hey folks,
I can't get the scanner of my multifunctional printer to work anymore. I have the latest versions of hplip and hpoj, sane and xsane as well.
When it is plugged in, the dmesg command shows the following:
[ 3980.912978] usb 1-3: new high-speed USB device number 5 using ehci_hcd
[ 3981.039508] usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x042A
The scanimage -L command recognizes the device:
scanimage -L
device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one
But in /var/log/errors.log this error is shown:
scanimage: io/hpmud/pp.c 627: unable to read device-id ret=-1
When I run xsane this message pops up:
Failed to open device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a':
Error during device I/O.
And in /var/log/errors.log I find this error:
Apr 21 11:35:50 localhost xsane: io/hpmud/pp.c 627: unable to read device-id ret=-1
Apr 21 11:35:54 localhost xsane: scan/sane/marvell.c 85: unable to load restricted library /usr/share/hplip/scan/plugins/bb_marvell.so: /usr/share/hplip/scan/plugins/bb_marvell.so: cannot open shared object file: Arquivo ou diretório não encontrado
Could anybody help me with this? I'm using Arch x86_64.
Thanks!

sane-find-scanner only recognizes the device:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# Also you need support for SCSI Generic (sg) in your operating system.
# If using Linux, try "modprobe sg".
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x042a [HP LaserJet Professional M1132 MFP]) at libusb:001:005
found USB scanner (vendor=0x093a, product=0x2620) at libusb:006:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
But it doesn't get the scanner to work.

HP LaserJet M1536dnf MFP doesn't automatically answer faxes

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