Hp laserjet p1102w won't print within cloud server

Please help! I have an HP LaserJet P1102w desktop printer connected via USB. It has worked fine until about a week ago when I had to have my computer wiped and the operating system reinstalled. I have Windows 7 64 bit OS. I reinstalled the printer, driver, and updated the firmware. It prints test pages and configuration pages just fine, as well as anything directly from my PC. This is an office computer connected directly to a private network using a cloud based server. I cannot print anything from within the cloud to my printer! I have looked through all of the forums and help sites and our IT people cannot assist me as this particular printer is on a list of hardware that they do not work with. As I mentioned, before the reinstallation it printed fine from the network, but now it doesn't seem to make the connection and I don't know what else to try, please help!

Hi , Thanks for posting in the HP Forums, and welcome!  +I not sure I understand exactly how you are trying to print, but as this printer is wireless, I think having it connected wirelessly to your network rather than USB to a single computer, might make all the difference. I'd recommend trying the steps in this document to configure your printer wirelessly:HP LaserJet Pro P1102w - Wireless Printer Setup You'll also want to make sure your web services is enabled on the printer. 1. Print a Network Configuration Page.2. Type the IP address that shows up on your configuration page into the address bar of your browser on your computer.3. Click the tab at the top that says Web Services.4. You will have either a Setup or Enable button, click this. Hope this helps!

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