HP LaserJet P2015 Tray selection and Macs

Hi
We have a HP LaserJet P2015x. I've had trouble with it from Day 1 as it doesn't have a US Letter / A4 override option and we use A4 paper, but the odd user prints US docs without knowing it. I made some Print Presets for the users which applies the A4 scaling at the Mac end which works when the users remember to select the Preset.
In the last few weeks the printer stopped acknowlodging Tray / Media selections made in the Printer settings tabs (Mac 10.5.7 and Mac 10.5.8) I am not sure what was updated, reset, changed but after many hours re-installing drivers, changing driver, using other drivers, resetting the print system, cold reseting the printer etc... I still couldn't get it to print to our Letterhead Tray. Tray 2, set as A4, Letterhead. Regardless of the Paper Feed or Finishing > Media Type settings I made in the Driver it just kept printing from Tray 3, A4 Plain. (or would prompt for "Please load, Tray 2, A4 Plain if both Tray 2 and 3 were set as A4)
Somehow during all of this I noticed the *"Fit to Page"* option in the Driver tab for the Printer. I had it set to "Nearest Size and Scale" I changed it to *"Prompt User"* and magically it would now actually print from Tray 2, Letterhead when I made the Media Type change to "Letterhead". I have no idea why this fixed it but I made the change on 4 other Mac's and they can all now print to both trays normally again.
Hopefully this helps someone else out!!
Matt

So, I cranked up my old PowerBook G4 (OS 10.4.11) which has the older driver for the P2015dn and the problem remains.
I have made some progress: If I want to print with paper feed from Tray 1, I pull Tray 2 out a few inches, load the paper in Tray 1, start the print job, and the yellow Attention LED flashes indicating an error. Note that the Paper Out light does NOT come on. So I press the Go button, the Attention LED goes out, and the print job completes using the forms in Tray 1 as desired.
So I'm thinking now, What Error condition? and why does clearing it make it print?
Certainly seems like a hardware problem to me as this is NOT the way the printer is supposed to work as documenetd in the User Guide.

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HP LaserJet P2015 Tray 1 paper feed

My HP LaserJet P2015dn printer has been my workhorse printer since new, especially for printing checks, envelopes, forms from paper Tray 1. I always print using the Auto Select for paper feed, so that if there are checks/envelopes in Tray 1, they will be selected. For the past 6 weeks or so, the printer will not feed from Tray 1 on demand, that is will not pick paper from Tray 1 if Auto Select is enabled as I have used it in the past.
Printer will pick from Tray 1 IF Tray 1 is specifically selected OR Tray 2 has no paper or is removed. I doubt I can retrain myself to do either of these things as work arounds.
Stupidly, I paid a $50 bench fee for a technician to tell me the printer is mechanically working as it should. On further investigation, I have determined that the HP print drivers is use seem to have been installed on July 10, 2008 (about the time this issue started AFAIK) from a combined installer HPLaserJetP2015andColorLaserJet2605_2700.dmg which I installed for my Color LaserJet 2605dn printer.
I still have the prior LJP2015OSXfullsol.dmg on my hard disk, but reinstalling same does not seem to replace the new driver with the old.
So, is there any way to get rid of the the newer print software OR overlay the older on the newer? Other suggestions?

So, I cranked up my old PowerBook G4 (OS 10.4.11) which has the older driver for the P2015dn and the problem remains.
I have made some progress: If I want to print with paper feed from Tray 1, I pull Tray 2 out a few inches, load the paper in Tray 1, start the print job, and the yellow Attention LED flashes indicating an error. Note that the Paper Out light does NOT come on. So I press the Go button, the Attention LED goes out, and the print job completes using the forms in Tray 1 as desired.
So I'm thinking now, What Error condition? and why does clearing it make it print?
Certainly seems like a hardware problem to me as this is NOT the way the printer is supposed to work as documenetd in the User Guide.

Print with HP laserjet CP 1025 color and Mac Lion 10.7.3

I have an HP laserjet CP1025 color and I am trying to print with Mac Book Pro 10.7.3. I updated the printer firmware to LJCP1020_FWupdate and also update my laptop with HPPrintersDrivers2.8
Still I dont know how to print. The printer doesnot appear anywhere. Is it possible to print or do I need to change the printer?, which is the next step?

Well berti, depending on your needs and what you are trying to accompish, take a look at this article:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=38123&tmp_task=useCategory&cc=us&dlc...
This has information that should be able to solve most wireless and network inquiries.
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Wrong automatic paper tray selection in HP LaserJet M3035 printer.

Hello,
I have a printer (this one http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-3328064-12004-3328083-2512333-2512337-3435... ) shared in Active Directory by several users (running Windows XP machines). The thing is that no matter how many times I try to set the source paper tray to a specific one, it seems it doesnt apply/store the changes, and it comes back to Auto tray selection (and it always selects tray #1, which is the one im trying to avoid), causing an issue which needs to be solved by hand.
Thanks a lot in advance.

1. Go into your SETUP MENU on your printer.
2. Choose PREFERENCES
3. Choose DEFAULT TRAY.
Try it and let me know what happens, thanks.
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HP Laserjet P2015

I just recently purchased a 16GB iPhone. When I plug it into my computer my HP Laserjet P2015 stops responding and will not print. I've tried uninstalling and reinstalling it, but the only way to get it to work is to unplug my iPhone from my computer.
Anyone know how to fix this?

Hi Jt,
How are the devices connected to your PC? Are they both plugged into a USB hub?
Try directly connecting both devices, the iPhone and the printer, to the PC.
This article: http://support.apple.com/kb/TS1286 provides some general USB troubleshooting tips.
Also, make sure your PC has the latest software and driver updates available.
-Jason

Impose tray selection

Hi,
I was looking for a way to make a tray selection and eventually ended up in property that exists in the Print dialog box: "Choose paper source by PDF paper size".
If we have a pdf with 2 different page sizes across the document and a printer with 2 corresponding trays predefined to these page sizes then each page will print to the right tray determined by the current page's page size.
But if all pages in the pdf have the same size e.g. A4 and we still want tray selection on certain pages? For example in the first tray we have blue A4 and in the second tray yellow A4?
I thought that some good idea is to rotate 90 degrees of pages that intended for the second tray. For example we suppose that tray 1 has predefined page size 21x29,7 and tray 2 to 29,7x21. In the first tray will be printed the original A4 (portrait) and in the second tray the rotated (landscape) pages. The only
drawback of this method is that the output pages from the second tray must un rotated.
Am I right or it will recognize the trays as same? Has anyone other solution?

Please check thru transaction code SPAD
In SPAD > select the printer>. On the output devicescreen,--> menu selection Goto --> Device Type. This will allow youenter specific PCL code for all Print Controls.
SE71 -> on page layout, --> give a tray name (TRY01) in the resource name to all pages in the sapscript.
But you should know the printer PCL codes (basis can help you on this)
a®

HP LaserJet P2015 - Auto papersize selection with 3rd tray installed?

Hi,
Our office just bought an HP LaserJet P2015, and installed a third paper tray that we had to order from HP. In the pref's pane for the printer, I have checked the "Tray 3" check box. We have legal size paper in tray 3, and letter size in tray 2 (the built in tray).
No matter whether the page setup is set to letter or legal, every document prints from tray 3 on legal size paper. Is there a way to make the printer auto-select the correct paper size?
Thank you,
Tom

I initially called HP tech support on this issue, and was told that HP's printer drivers for Mac did not support this feature (even though the hardware was capable of it). Turns out that was BS (and the tech support guy I talked to clearly knew very little about it). HP's network printers have a built-in web server. You log-in by going by going to the IP address using Safari or your preferred browser. You can turn on and set up these options, and more, via the web-server. Easy as pie, once you know what to do.

How can I print an envelope from the template Cards and Invitations on my HP Laserjet P2015?

I have been trying to print an envelope in Pages 09 on my mac from the template called Cards and Invitations. I select a template that is 5.75 x 8.75 inches. When I go to print this envelope with my HP Laserjet P2015 and correctly load it as the manual says, using tray 1, etc., the envelope does not print correctly. The preview shows the correct orientation, but it doesn't print correctly. I have seen that many others have requested information about printing in Pages. Has this situation been corrected yet? The #10 envelope template under Business forms in the template section, works fine. My printer supports envelopes of various sizes, so it must be something in the software for Pages that is the problem. Perhaps you can enlighten me on this problem. Thanks,
judithfromaz

Judith
Perhaps you can enlighten us as to what "does not print correctly" actually means.
Miss-spells your name? or what?
How have you set up your Page set-up?
It has to agree with how you are feeding the envelope in and what printer driver you are using.
Peter

HP LaserJet P2015 Printing Envelopes from Bottom Tray

Hi,
Every month, I need to print approximately 100 to 150 envelopes with different addresses on them, and I can't stack that many on my HP LaserJet P2015's manual input tray. I can usually only fit about ten. I was wondering if it is possible to put a larger stack in the bottom tray, which I typically use for normal printing paper. The envelopes are approximately 7.5"x5.5", and don't fit into any default paper size in the bottom tray. Is there some sort of workaround for this, or am I stuck manually loading these envelopes?

If you are up for some experimenting, here is what I would suggest you do:
1. Check out this document on how to set custom envelope sizes. While this document talks about C6 envelopes the principal is the same for any size that is not listed in the driver. You may have to set a custom size if the size you want isn't listed there. You will need to do this in order for your information to be printed correctly on the envelope.
2. Check out my pic below. While this is a paper tray from a newer product in the same product line as your printer, you should be able to do the same thing. Find the paper guides (red squares) and adjust them to fit your envelope snuggly. Make sure it isn't to tight or you will warp the envelope. Replace your paper tray. Try printing an envelope. You may have to experiment to see if the flap has to be up or down.
I am an HP employee.
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7515 keeps trying to print from photo tray when main tray selected (Mac)?

Just started uing a iMac with the 7515. It's driving me nuts that it keeps trying to print from the photo tray when I have main tray clearly selected in the print dialog box.
I'm trying to insert the picture of the print dialog box, but doesn't seem to be working. In presets (the second selection box from the top) I've got "Print from Main Tray" selected pretty plainly.
Turning the printer on and off does not help.
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Hey Chriscic,
Welcome to the HP Forums!
Always the best recommend steps to start off with when troubleshooting with a Mac, is to reset the printing system. Then verify, and repair the disk permissions.
So to start with the reset of the printing system, I have included the document 'Macintosh: Resetting the Printing System in Mac OS X'. Please select your version of Mac, and follow through the steps. If you have Mavericks, you can follow the steps for OS X v10.8. Also, please do not re-add the printer just yet.
After the reset of the printing system, you will need to complete the verify, and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions'. For step three when it asks you to select a disk, please select your hard drive. Once the repair has completed, please restart the Mac.
After the Mac has restarted, you can now add the printer back into the print queue. The try to print. Are you still experiencing the same issue? Or are you able to print from the main tray?
If you do require further assistance, please let me know the version of Mac OS X you are running. If you need it, I have included the document 'Finding your OS X version and build information'.
Looking forward to your reply.
I worked on behalf of HP

Printing problem-new HP Laserjet P2015 and VERY slow printing-

I have a new HP Laserjet p2015, and while it does print, it is VERY slow—typically about 1 page per minute even for plain black-and-white Word documents. Much time spent with HP support, even got a new new machine… they're out of ideas and think it might be OS related…
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Printer is connected directly to computer via USB.

I have downloaded new drivers, removed and added the printer multiple times, etc. As I mentioned, I've spent a few hours with HP support, tried new USB cable, even got a new machine. They now believe it's something with my system.
Any reason to believe that reinstalling my system software will help?
By the way: Printing from Text Edit is not faster. Or if it is, not very. In any case, it's not a realistic solution

HT1338 I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

Hi,
I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

Typically this is caused by the internal list of compatible devices in the Mac being out of date. All you should need to do is disconnect the printer from the Mac, run Apple Software Update (even if there are no updates, the list will still update), restart the Mac, connect the printer to the Mac, and add the print queue. If that doesn't work, let me know.
I am a printer tech for HP.

Select and edit text Adobe Reader 8.1.2 & Mac OS10.5

How does one select and edit text in a PDF Adobe Read document with Mac OS 10.5? Step by step directions would be appreciated.

Wasn't sure since this isn't the Reader forum.
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Selection and Type Tools not working in InDesign CC for Mac

I have just recently downloaded InDesign CC (I use Mac OSX.9.2) and got the World Tools plugin to typeset in different languages.
However, I am having trouble using the selection and type tools. In about the first half of the file, the type tool displays the pointer/dashed box/I-beam icon and doesn't put the cursor in the text when I click on it. I can't click to select text as I should be able to, and if I try to click and drag, all I do is end up creating another text frame. But in about the second half of the file, the selection and type tools work the way they should.
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@Cindy – usually all 3rd party developers will provide some information for installing and uninstalling their products. First see if you can find some information on their web sites.
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If you start this app it will show all parts installed with InDesign (or other apps that are installed).
Usually at the bottom of the list are the 3rd party installed components. They do not state "Adobe Incoroprate System" as author. Never uninstall (remove) the Adobe ones!
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HT204291 3th. gen apple TV with 5.2.1 and mac mini with 10.8.3, only black screen on TV after selecting Apple TV on the airplay icon. how to troubleshoot?

I have a 3th Gen Apple TV and a late 2012 mac mini with IOS 10.8.3
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Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
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Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
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HP LaserJet P2015 Tray selection and Macs

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