HP LaserJet Pro MFP M435 – Help

HP LaserJet Pro MFP M435 how to setup my prenter . eprinting email addres pls help me

Hi @NafirKeyh ,
I see that you are experiencing issues installing the printer on Windows 7. I would really like to be able to help you resolve this issue.
Try these steps to see if it will resolve the issue. Disabling the Startup programs and temporarily turn off the Antivirus Software should prevent any interference during the installation.
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
How is the printer going to be connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • Wireless Connection Problem with Laserjet Pro MFP M126nw (HELP) :(

    I have Laserjet Pro MFP M126nw just bought it last day.
    Everthing working fine but i can't able to connect it to my wireless router via WPS PushButton or PIN tried both many times but failed.
    I also reset my Router even changed the security level to 
    ·  WEP key encryption using either Auto or Open authentication
    ·  WPA and
    ·  WPA2
    Tried many times but it says connection failed on the LCD Display.
    I have Linksys WRT120N wireless router.
    Please help its urgent!

    Hi @AjayKareer, 
    I understand that you are unable to setup the printer on the wireless network. I can help you with this.
    Make sure the network name doesn't have any spaces or special characters. The printer won't recognize it.
    Restore the printer defaults.
    On the printer control panel, press the Setup button.
    Press the Right Arrow, to select the Network Setup, and then press OK.
    Press the Right Arrow, to select the Restore Defaults, and then press OK.
    I have provided a document with some steps for setting the printer up on the network.
    Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
    Configure the wireless by a Ethernet connection if the issue persists.
    Print a configuration page to get the printer's IP address.
    Printing a Configuration Report.
    Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in the password and type of Encryption if you have this setup or Open for no password. Apply settings.
    Then disconnect the Ethernet cable.
    Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
    Then run the installation.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet Pro MFP M125nw Driver Setup Error - Please Help - I can't Use My Printer

    Hi,
    I have just bought a new HP LaserJet Pro MFP M125nw Printer. But I can not install it. I can't use it, even one page written document.
    This is the error when setup appears:
    Please help me...

    Hi @NafirKeyh ,
    I see that you are experiencing issues installing the printer on Windows 7. I would really like to be able to help you resolve this issue.
    Try these steps to see if it will resolve the issue. Disabling the Startup programs and temporarily turn off the Antivirus Software should prevent any interference during the installation.
    Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
    How is the printer going to be connected? (USB/Ethernet/Wireless)
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Color LaserJet Pro MFP M176n installed but not printing

    Hello Everyone,
    I have problem with my printer Color LaserJet Pro MFP M176n.
    at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
    Please help......
    - Windows is windows XP 32bit
    - Printer name   Color LaserJet Pro MFP M176n PCLms
    Thanks
    I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will  not print but when run Scan doctor it will print on enternal print .....
    Wael Hilal

    Hello @ Averus89, 
    Welcome to the HP forum. 
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
    I would like to help you with this issue. 
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS. 
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • HP Color LaserJet Pro MFP M177fw - PostScript support?

    Hi,
    I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
    HP LaserJet Pro 100 color MFP M175nw
    HP Color LaserJet Pro MFP M177fw
    PostScript support is important for me, and I know that the 175 has this.  However, I'm not sure about the 177, even after digging through several web pages and documents.  Here's what I found:
    - The main specs page for the 177 says that it supports "PCLm".  I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc.  I was unable to find more information on "PCLm".
    - The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver.  This is the only place where I've seen any potential indication that the 177 supports PostScript.  This section also mentions a "PCLmS" driver.  I could not find any further information on "PCLmS".
    - The  for User Guide the 177 only mentions PostScript in a section that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.
    - The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
    I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information?  Also, is there a description of PCLm / PCLmS somewhere?
    Thanks!
    This question was solved.
    View Solution.

    Hi Clent
    Here is some information on both printers.
    Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Data Sheet also.
    http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
    Fonts and typefaces Depend on Operating System fonts and typefaces.
    Print languages
    PCLm
    Laserjet Pro 100 color MFP M175nw
    http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
    Print languages
    HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
    Hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color LaserJet Pro MFP M177fw fax to pc

    I have just bought this printer and want to msend faxes to my pc.  I was told by PC world that it had this function.  So far I cant find it can anyone help.  Many thanks  

    Hi ,  I would be happy to help shed some light on the issue your are having with trying to setup this Color LaserJet Pro MFP M177fw to receive your faxes on your PC.  I have looked into this further for you, and I'm pretty sure this model doesn't support receiving faxes on your PC. You can double check to make sure I haven't missed it in the  COLOR LASERJET PRO MFP M177 User Guide.
    I did however locate a different model, where in the manual does provide instructions on how to set this feature up but it is a black only printer. Its the LaserJet Pro MFP M225dw (again black only, no colour.) 
    Step 5 (Optional): Configure settings for receiving digital faxes (Windows) The product can save incoming digital faxes to a computer folder. Use the HP Digital Fax Setup Wizard to configure the settings. This feature is available only for Windows. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click Digital Fax Setup Wizard. 3. Follow the on-screen instructions to configure the settings.  HP also has this feature available on it's HP Officejet Pro 8610/8620/8630 e-All-in-One Printers, which are Colour Inkjets. Some of the commerical products also support this feature but I'm unsure of which ones. I would really suggest contacting HP Shopping for more information on these models.  Hopefully this has answered your questions, and please let me know if there is anything else I can do to help.   Thanks, 

  • Hp color laserjet pro mfp m177fw (Cant open SCANNER on computer)

    Hi there,
    I am using a desktop 27 inch Mac with OS X Yosemite 10.10.1
    When I go to system preferences and click on printers/scanners I can see my mfp m177fw laserjet printer (wirelessly connected fine). But unlike on my Macbook Pro laptop on my desktop there is no SCANNER option to open up?  Thus I am unable to scan from the printer to this desktop. I have the latest HP driver installed on the desktop computer for my m177fw printer.
    Any ideas? Any help would be greatly appreciated
    thanks!
    Simon

    Hello @Simonjayh,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the scan issue that you're experiencing since installing your HP Color LaserJet Pro MFP M177fw on your Mac OS X 10.10 computer. Can I please have you run through the steps below to get this product functioning properly again for you.
    Step 1: Uninstall Drivers:
    First, can I please have you click here and run through the steps provided to Reset the Print System on your Mac OS X 10.10 computer. Please refer to the section under 'Resetting the printing system in OS X Lion' as the steps are the same for your Mac OS X 10.10 Operating System. Resetting the Print System will remove every printer from your Print & Scan window on your computer. However, this does not uninstall the devices. Therefore, should you use other printers on your Mac OS X 10.10 computer simply ensure that they are plugged in with a USB Cable or Network connected and add (+) them back in. Do not add your HP Laserjet printer back in at this time.
    Next, please click here to access the steps on how to properly uninstall the Software and Driver Package for your printer. Once the website opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for your Mac OS X 10.10 Operating System. Once the uninstall has completed successfully, please proceed to the next step.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
    Step 3: Check for Apple Updates:
    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Reinstall your Software and Drivers:
    Lastly, please click here to download the appropriate Mac OS X 10.10 Full Feature Software and Driver package for you printer. Once the website opens select the Download button on the top left. Once the Download is complete please follow the onscreen steps to reinstall you printer.
    Once your printer has been successfully reinstalled, please test the HP Scan functions again. For additional scan information, you may want to refer to : Scanning with the Full Feature HP Software in OS X v10.10 Yosemite
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Color LaserJet Pro MFP M177fw doesn't print under user account. Windows 7 Pro x86

    Dear Sirs,
    We found a bug using HP CLJ Pro MFP M177fw on windows 7 pro 32-bit edition.
    In our company we use custom folder to keep temporary files of all user accounts. It is C:\temp. So in the environment variables window we have user variables TEMP and TMP with the C:\temp path. System variables TEMP/TMP are the same.
    After installing MFP's driver, under accounts with administrator rights we can print normally. But when we use account with user rights print doesn't work. Trying to print windows test page, we receive error message "Test page failed to print" and spooler state is clean. When we change user variables TEMP/TMP on default %USERPROFILE%\AppData\Local\Temp,  we can print testpage successfully.
    With older model HP CLJ Pro MFP M175 we have no trouble at our customized operating systems.
    Can we hope on fixing print driver with regard to this problem?
    Regards,
    Evgeniy [edited personal information by moderator]

    Hello rasitbolukcu,
    Welcome to the HP Support forums.  I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
    I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document.  It will walk you through ensuring the printer has the latest firmware.  Once you have updated the printer, please try to enable the web services again. 
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Color LaserJet Pro MFP M177fw don't go to sleep mode

    Hi and sorry for my english In settings of HP Color LaserJet Pro MFP M177fw I tryed 15 and 5 minutes before sleep mode. After 15 or 5 minutes printer going to sleep, but if I'm used printer even only one time, after that he don't sleep ( printer's screen not dim), not after 5 and 15 minutes. Printer is connected through wi-fi, Windows 8.1 x64. Any ideas?)

    Hi Denis88,
    I see by your post that the printer isn't going into sleep mode.
    I can help you with this issue.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
    I would update the printer's firmware if the printer won't go into sleep mode.
    HP Color LaserJet Pro MFP M177fw Drivers.
    Select your operating system, click next, click the link for firmware.
    I have provided some information from the manual for the sleep mode that you can check out.
    COLOR LASERJET PRO MFP.
    EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
    Down mode. Configure which events cause the product to wake.
    Printer Settings Auto-off Configure the product to automatically turn off after a period of
    inactivity. You can adjust the number of minutes after which the product turns off.
    Touchscreen control panel:
    1. From the Home screen on the product control panel, touch the Setup button.
    2. Open the following menus:
     System Setup
     Energy Settings
     Sleep/Auto Off After
    3. Select the time for the Sleep/Auto Off delay.
    NOTE: The default value is 15 Minutes.
    4. The product automatically wakes when it receives jobs or when you touch the screen on the product
    control panel.
    You can change which events cause the product to wake. Open the following menus:
     System Setup
     Energy Settings
     Wake/Auto On Events
    To turn off a wake event, select the event, and then select the No option.
    Hope this helps resolve your issue.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color Laserjet PRO MFP M177FW Cannot connect to web services

    I bought a HP Color Laserjet PRO MFP M177FW  today and I set up it. It can print and scan over wireless network. However, It cannot connect to web services correctly. I set the DNS numbers with google DNS addresses. I changed its IP address with manually. The IP address is unique. Normally It doesn't enable/remove webservices. But when I restart it, it can do for few minutes. It can take an e-mail address but It doesn't print any information sheet. When I try to print a sheet It says "Connection Problem" at first few minutes and later it says "Connecting"and it waits, there is no error message. What am I suppossed to do? Please help me. 
    This question was solved.
    View Solution.

    Hello rasitbolukcu,
    Welcome to the HP Support forums.  I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
    I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document.  It will walk you through ensuring the printer has the latest firmware.  Once you have updated the printer, please try to enable the web services again. 
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Color LaserJet Pro MFP M177fw Scanning

    I bought and jsut setup an HP Color LaserJet Pro MFP M177fw.  
    We are a Mac household, and we connect via wireless to the printer, which works great. 
    My issue is scanning.  On the little screen on the printer, I can copy, print and even fax.  No option for scanning.  There is some bullsh*t app that I've had to download via HP called Readiris, which is useless.  There is no apparent way to initiate a scan via this app. 
    So I've bought a multifunction printer that doesn't scan.  Any help?  

    It doesn't scan?! 
    Below is the text from the first page of the first link one clicks on about this printer.  How _on earth_ is one supposed to deduce pre-purchase that it doesn't scan from the main menu?  Argh.  As an HP employee myself, this is aggravating in the extreme. 
    Ok, venting aside, this link <http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967506#N229> is not offering a solution. 
    I am running OSX 10.9.1. I am unable to find the Full Driver to donwload in order to connect to this printer in a manner that would enable any of the 3 methods of scanning (Via Preview, Image Capture, etc.) to work.  Can you please provide a link to the Full Driver for this MFP M177fw for Mac OSX 10.9?  Thanks.
    ***  Start copied text from online website on HP printer ***
    This affordable HP Color LaserJet Pro MFP brings vibrant color printing
    in-house, and boosts productivity with Ethernet connectivity. Enable easy
    printing at work, home, or on the go with mobile printing features.1
    Print speed:4
    Black: Up to 17 ppm; Color: Up to 4 ppm
    Scan resolution: Up to 1200 x 1200 dpi (hardware); Up to 1200 x 1200 dpi
    (optical)
    Copy resolution: Black (text): Up to 300 x 300 dpi; Black (graphics): Up to
    400 x 600 dpi; Color (text and graphics): Up to 300 x 300 dpi
    Display: 3.0" LCD (color graphics)
    Standard connectivity: Hi-Speed USB 2.0 port; built-in Fast Ethernet
    10/100Base-TX network port; Wireless 802.11b/g/n
    Duty cycle:5
    Up to 20,000 pages

  • HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

    My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon.  It has only printed the test page, and will not print otherwise.  I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change.   None of the other icons outside the screen work either (home, help, etc.)  about all i can do is turn it off and on.  Also,  I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

    Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
    In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
    Thank You.

  • Scanning hp laserjet pro mfp m125nw macos 10.9.4

    Hi guys!
    I've just bought a new hp laserjet pro mfp m125nw and I can't scan from the HP Utility tool. Although there are no problems to scan from the Preview prog as well as from scanner program from Printers&Scans (in Sys. preferences).
    Thank you for your help!
    Here is the error message:
    rocess: HP Utility [543]
    Path: /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
    Identifier: com.hp.printerutility
    Version: 5.17.0 (5.17.0.1257)
    Build Info: Unknown-1257~1257
    Code Type: X86-64 (Native)
    Parent Process: launchd [142]
    Responsible: HP Utility [543]
    User ID: 501
    Date/Time: 2014-09-10 10:59:02.231 +0200
    OS Version: Mac OS X 10.9.4 (13E28)
    Report Version: 11
    Anonymous UUID: A158FA0E-7211-6609-FBAE-F7D91A0DB9D0
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
    VM Regions Near 0x50:
    -->
    __TEXT 0000000100000000-000000010003f000 [ 252K] r-x/rwx SM=COW /Library/Printers/hp/Utilities/HP Utility.app/Contents/MacOS/HP Utility
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libdispatch.dylib 0x00007fff8ae56eeb dispatch_async_f + 3
    1 com.hp.utility.ScanShortcutsManager 0x000000010aa8512f 0x10aa82000 + 12591
    2 com.hp.utility.ScanShortcutsManager 0x000000010aa846c9 0x10aa82000 + 9929
    3 com.hp.printerutility 0x0000000100011a40 0x100000000 + 72256
    4 com.hp.printerutility 0x000000010000d3ef 0x100000000 + 54255
    5 com.hp.printerutility 0x0000000100015de4 0x100000000 + 89572
    6 com.apple.AppKit 0x00007fff8cd19a58 -[NSWindow sendEvent:] + 11296
    7 com.apple.AppKit 0x00007fff8ccb85d4 -[NSApplication sendEvent:] + 2021
    8 com.apple.AppKit 0x00007fff8cb089f9 -[NSApplication run] + 646
    9 com.apple.AppKit 0x00007fff8caf3783 NSApplicationMain + 940
    10 com.hp.printerutility 0x0000000100001d28 0x100000000 + 7464
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff97066662 kevent64 + 10
    1 libdispatch.dylib 0x00007fff8ae56421 _dispatch_mgr_invoke + 239
    2 libdispatch.dylib 0x00007fff8ae56136 _dispatch_mgr_thread + 52
    Thread 2:
    0 libsystem_kernel.dylib 0x00007fff97061a1a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff97060d18 mach_msg + 64
    2 com.apple.CoreFoundation 0x00007fff93e7cf15 __CFRunLoopServiceMachPort + 181
    3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
    4 com.apple.CoreFoundation 0x00007fff93e7be75 CFRunLoopRunSpecific + 309
    5 com.apple.Foundation 0x00007fff8baa3adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
    6 com.apple.Foundation 0x00007fff8bb8c4aa -[NSRunLoop(NSRunLoop) run] + 74
    7 com.hp.printerutility 0x00000001000262f0 0x100000000 + 156400
    8 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
    9 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
    10 libsystem_pthread.dylib 0x00007fff8e10d72a _pthread_start + 137
    11 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13
    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff97061a1a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff97060d18 mach_msg + 64
    2 com.apple.CoreFoundation 0x00007fff93e7cf15 __CFRunLoopServiceMachPort + 181
    3 com.apple.CoreFoundation 0x00007fff93e7c539 __CFRunLoopRun + 1161
    4 com.apple.CoreFoundation 0x00007fff93e7be75 CFRunLoopRunSpecific + 309
    5 com.apple.Foundation 0x00007fff8baa3adc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
    6 com.hp.printerutility.selection.dmf 0x0000000100cc93b1 0x100cc3000 + 25521
    7 com.apple.Foundation 0x00007fff8baa176b __NSThread__main__ + 1318
    8 libsystem_pthread.dylib 0x00007fff8e10d899 _pthread_body + 138
    9 libsystem_pthread.dylib 0x00007fff8e10d72a _pthread_start + 137
    10 libsystem_pthread.dylib 0x00007fff8e111fc9 thread_start + 13

    Hi @Lorenzetti, 
    I see that you are having issues scanning from the HP Utility tool. I can help you with this today.
    Did you download and install the drivers?
    HP LaserJet Pro MFP M125/M126/M127/M128 Series Software.
    Can you scan from the HP Scan Software?
    How to Scan: OS X v10.9.
    Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
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    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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