HP Laserjet Pro Scan not correct

Since a few days the scans are not scanning properly using the flatbed anymore. If I have a selection box over something that I want to scan, the result is shifted a bit. A part of the right side is cut off and shown on the left in the scanned image.
I already removed the printer in the System Preferences and added it back, but the problem remains. I also tried scanning it in 300 and 600 dpi and as jpg or png.
The result is the same every time.
I am scanning using WiFi and tried both AirPrint and the direct driver.

Hi @AnneCHPostma ,
I see that you are experiencing issues scanning from the flatbed. I would be happy to help you.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
There are several Laserjet 200 models.
Can you make a copy properly?
If you can make a copy alright, then most likely it is software related.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try scanning again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Restart the computer..
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    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Click the Apple icon and then click System Preferences.
    Click Printers & Scanners.
    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system.
    Follow this document to reconfigure the printer over the wireless network.
    Setting Up the Printer for a Wireless Network for the HP LaserJet Pro P1102w Printer.
    Under OS X v10.10 Yosemite, OS X v10.9 Mavericks and OS X v10.8 Mountain Lion select Method three: Wireless setup using a USB connection.
    If there is anything else I can help you with, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet Pro CM1415fnw color MFP printing & scanning problems

    Ever since I purchased this multifunction color printer, it has been unreliable. My Mac Mini running the latest OS (currently Mavericks OX 10.9.2) will be printing and scanning fine, and then at some point it can't find the scanner, the printing slows to an amazing crawl, and then the printing stops altogether. I have repeatedly attempted to set up the printer under Preferences and have installed the latest drivers from the HP website. When that works, it's a short-term fix; eventually, the bugs come back. The darn thing won't scan or print again, and I'm pretty fed up. I paid a premium price for a premium color multifunction printer for my home, and it has been nothing but a problem. Help!

    Hello StoopBoy,
    Welcome to the HP Support Forums.
    I see that you have an HP LaserJet Pro CM1415fnw color MFP being operated on a Mac 10.9.2. The CM1415fnw will not maintain a continual connection to the computer displaying errors and very slow printing. Since you have done a great job already troubleshooting the issue some of the steps I suggest will have already been done by yourself.
    I suggest you take these steps to help resolve the issue:
    1. Reset the Printing Systems by following this Apple Document: Mac OS X: How to reset the printing system.
    2. Uninstall the HP LaserJet Pro CM1415fnw color MFP with this HP document: Uninstall HP printer software.
    3. Repair disk permissions on the Mac.
    4. Check for and install any and all updates on the Mac.
    5. Downlaod and Install the printer HP LaserJet Pro CM1415fnw color MFP software.
    I hope this helps and will allow you to have more continual functionality with your Laserjet.
    Thanks,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Color LaserJet Pro MFP M176n installed but not printing

    Hello Everyone,
    I have problem with my printer Color LaserJet Pro MFP M176n.
    at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
    Please help......
    - Windows is windows XP 32bit
    - Printer name   Color LaserJet Pro MFP M176n PCLms
    Thanks
    I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will  not print but when run Scan doctor it will print on enternal print .....
    Wael Hilal

    Hello @ Averus89, 
    Welcome to the HP forum.&nbsp;
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service.&nbsp;
    I would like to help you with this issue.&nbsp;
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS.&nbsp;
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail.&nbsp;
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Mac OSX 10.8 does not recognize HP LaserJet Pro M1213nf MFP

    This is probably an obsolete system support problem.
    This LaserJet Pro M1213nf is an old product from HP that I just recently (~3 months) purchased from a vendor as new. The MFP system is flawless and except for the occasional scanner tilt in grabbing the sheet from the automatic document feeder, works perfectly.
    Unfortunately, when I bought it, I used an old Macbook with Snow Leopard to test it. Worked beautifully. I recently purchased a new Macbook Pro with Mountain Lion, and it does not work with that. This Macbook is going to be my primary system from now on.
    Googling this problem has convinced me that neither HP nor Apple intend to support this, at least not anytime soon. Updating drivers from the store has not helped. In fact, each time it has happened, I have had to uninstall the new driver, and install the old Lion version of the drivers (see below).
    Current status:
    1. It prints without a problem. It copies too, but I don't really use that a lot.
    2. It scans but only with the HP Scan application bundled with the Lion version of the driver. (which was the last major version where this was supported)
    3. Image Capture, Preview, etc. do not work with this and the OS does not even recognize the scanner.
    I installed sane-backends to work around the problem but I have not really invested a great deal of time into it and that did not help.
    My question is - how do I hack it to work with my Mountain Lion install natively? I use Linux regularly, and have absolutely no issues compiling software, tinkering with things, using open source software, etc. My understanding is that Mountain Lion has changed the interface for scanners and that new interface is not available for older scanners.
    Why do I need this to work? Well, I scan a lot of documents and there are some AppleScripts I want to use to do some standard post scan processing to reduce PDF size. The native HP scan application that comes with the drivers is an irritating piece of crap that wastes my time everytime I need to do something.
    And I am not going to throw out a perfectly good MFP just because Apple and HP want to generate some undeserved profits off me. Good hardware always trumps artificial commercial software choices for this engineer.

    Just saw your reply. I am not sure what you are suggesting.
    I have the following in my Mac Harddrive/Library/Image Capture/Devices folder:
    Canon IJScanner2
    Canon IJScanner4
    EPSON Scanner
    HP M1130_M1210 Scanner
    However, the icon for the last mentioned is different. It does not have the Image Capture icon. It simply has the generic application icon (two white papers with an "A" formed out of a ruler, a pencil and a brush). I doubt that the icon makes a difference, but it is what I observe.
    The permissions for the first three and the last are identical.
    The file sizes for all the files are in the same size range (except for EPSON, which is much bigger).
    I should reiterate that I am using the Lion version drivers on Mavericks (just upgraded from Mountain Lion yesterday). Those are the newest drivers for this MFP.

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