HP LaserJet Professional M1217nfw no longer works with ipad/iphone's coupons.com and Grocery IQ apps

I have had this printer for several years. It worked flawlessly until a unilateral automatic HP firmware update bricked it at the beginning of last year. After months of inactivity, it started working again last week after I deleted and reinstalled everything from scratch.
Everything is back the way it was -- except the two apps I really value no longer work with it.
My iphone and ipad -- which both worked flawlessly with this printer for years -- now do not see the printer at all for several minutes and then it finally appears with a red warning button that says "printer not recognized"
I have not upgraded any OS. The only thing that changed was on HP's end.
I tried deleting and reinstalling the apps. No change.
I have HP's eprint software, but that does not help with these apps, as they use an internal printing mechanism and the actual coupon with the bar code is never visible on screen (and thus unable to be printed via another method).
This question was solved.
View Solution.

Hi @krenster
Welcome back to the HP Support Forums. I understand that there are two apps that no longer work with Apple’s AirPrint feature.
I know you didn’t mention that you were getting this error, but the troubleshooting steps for “What if a 'No AirPrint Printers Found' message displays on my Apple device?” in the Printing Over a Wireless Network with Apple's AirPrint FAQs document should help resolve the issue.
If the above doesn’t help, to better assist you, would you please supply some additional information?
How is the printer connected (USB cable, ethernet, or wireless)?
Are you able to print from other apps that support AirPrint?
What version of iOS are you using on your Apple mobile device? I’m asking because apps will send out updates making them no longer functional with older operating systems. For example the HP ePrint app on iTunes was updated on October 25, 2014 and now requires the iOS device to be a minimum of iOS 6.0 or later. I have checked the two apps you mention in the thread title, and the Grocery IQ app requires your Apple device to be a minimum of iOS 6.0 or later and the coupons.com app requires your Apple device to be a minimum of iOS 7.0 or later. If you are unsure how to check this, please follow the steps in Apple’s iPhone, iPad, iPod: How to find the software version
Has there been any changes to your network, such as a new router, or a new internet provider?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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