HP MediaSmart Home Server EX 490 won't boot up and can't recover - running Windows XP

Recently my Home Server launched successfully and I had it available on my new home network. I played a video on .api format via ethernet cable to my tv and I could see the server in my network directory.
A few days ago I tried to access the server with a brand new MacBook through a wireless browse. I couldn't access as a guest so I decided to try to launch it with a direct ethernet connection from the old PC which I used to set up the server in 2010 (running Windows XP 2002 edition SP3).
The server did not boot up properly and i have had a flashing red light since in the status light (far right) on the front of the server.
I have attemped a recovery using the disks that came with the server and following instructions from HP support when I needed to recover it once before (while it was still under warrantly and supported by HP). The recovery process looked like it was working until it reached an "Unidentified Error" at Stage 4.
Has anyone got any advice about how I could resintall the OS on the Server in this state while making best endeavour to not lose the data? Is the OS on the SYS drive and is that the lowest drive? Can I take the other drives out and rebuild the OS then put them back in and access the data? HP have had me chasing wild geese for hours over the phone and I'm ready to explode.

Correction: Recovery process failure at Step 2 of 4

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