HP Officejet 6700 Premium - Won't print from my laptop.

HP Officejet 6700 Premium - Microsoft Windows 7 - I get a message on my Dell Laptop that says my printer is offline. The connection between the laptop and printer is wireless. I can run copies by placing them on my printer, but the printer is not reading instructions from my laptop. I cannot even print a test page when the instruction is given from my laptop.

Hello,
In addition to what "banhien" mentioned. Obtain the IP of the printer.
On the PC desktop > START > All Programs > HP > Officejet 6700 > Update IP , then type in the IP obtained from the printer.
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Jabzi
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Jabzi
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HP Officejet 6700 Premium, Won't print in black ink only

Hello I have a officejet 6700 premium and im running windows 7 home. I recently ran out of the color cartridge yellow but i cannot afford to replace it right now and would like to know if there is a way to print only in black when my color cartridges are depleted. I tried selecting 'only black ink' under setting but when I tried to print it said i must replace the yellow cartridge before I can resume printing. Please help!

The Officejet 6700 premium has separate printheads and ink supplies, with plumbing to connect them. If one of the colors has run out completely printing will be blocked as ink is needed to keep the printhead from clogging. While printing even black only the printhead would be waving around in the air and the color portion of the printhead could become clogged if there were not sufficient ink available for servicing. Sorry, but you will need to replace the color cartridge.
The document here decribes how ink is used in HP (and other) inkjet printers. In the language of that document the Officeejt 6700 is an IIC printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet 6700 Premium[851648] Send faxes from the control panel (Screen) of the printer

I have a problem with my printer HP Officejet 6700 Premium [851648] when sending a fax using the control panael (Screen) of the printer. It shows to me very fast a blue screen with a power icon and an Error Code : "B82658AC". Than it shows a masseg tell me to turn off the printer. But when send a fax via HP Utility program it sends with no problem. It is the first time to send a fax after buying the printer. I have done the Test and show to me every thing is OK. My printer is conected directly to the phone line. I just want to now how to fix this problem, Thanx.
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Thanx very much , The problem has been solved after updating the firmware

HP Officejet 6700 Premium double sided printing with Word

I have a new HP Officejet 6700 Premium printer. When printing a pdf the double sided printing option works. When printing from Word, it does not. Can you tell me what settings I need to change to make this happen?

Hi,
From Word click on File and then select Print. the print dialog appears.
Click the Printer Properties link. the Printing Preferences dialog appears.
Within the Layout tab, set the Print on both sides option as Flip on long edge.
Click OK to confirm the changes, than click the Print button.
Please let me know if that helps,
Shlomi
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Feeder on Officejet 6700 Premium won't take pages

I am trying to fax multiple pages and I can't get the fax to take the pages. It just keeps telling me to place the original in the automatic document feeder. When I do this I hear the doorbell sound that says the papers are in place, but the printer is not recognizing that the papers are in place. I have opened the lid and turned off and on the printer thinking may need to be reset, but to no avail. I can fax from the scanner glass, but not from the feeder. Someone help me figure out what's wrong with my printer. Thanks in advance!
I have a HP Officejet 6700 Premium Printer.

Hello,
Please try the below mentioned steps that should resolve the issue.
Clean the automatic document feeder (ADF)
Follow these steps to clean the automatic document feeder (ADF), and then make blank copies to check if the issue is resolved.
Step one: Clean the ADF rollers and separator padFollow these steps to clean the automatic document feeder (ADF).
Gather the following materials:
A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
Distilled, filtered, or bottled water (tap water might damage the product)
Remove any originals from the document feeder tray.
Figure 6: Remove any originals
Press the Power button ( ) to turn off the product.
Disconnect the power cord from the rear of the product.
Lift the cover of the ADF until it stops.
Figure 7: Lift the ADF cover
Locate the pick rollers and the separator pad.
Figure 8: Locations of the pick rollers and the separator pad
1 - The ADF cover
2 - The pick rollers
3 - The separator pad
Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off of the separator pad.
Figure 9: The separator pad
Use the damp cloth to wipe any residue off of the pick rollers.
Figure 10:
Dry the rollers and the separator pad with a clean, dry, lint-free cloth.
Do not close the ADF cover. Continue to the next step to clean the glass strip in the automatic document feeder.
Regards,
Jabzi
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Officejet Pro 8500A Premium will not print from my laptop

I have an Officejet Pro 8500A Premium. I jus had ot reload my driver thinking it would resolve the below issue but it did not. The connection string is laptop -> docking station -> ethernet to router -> ethernet to printer. On my laptop I can see the ink levels of the printer so there is a connection but when I attempt to print and select the Officejet 8500 (non fax) printer, it attempts to print to the 8500A fax and then pops up with a fax box.
Additional Information:
I have tried the following:
- Changed the port for the 8500A fax
- Tried to set the default printer from the fax to the network printer - received an error message: Operation could not be completed (error 0x0000709). Double check the printer name and make sure that the printer is connected to the network.
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Hello coolhandluke2,
Welcome to the HP Forums.
I see that you are having issues when attempting to print from your Laptop.
I also see that you are getting an error 0x0000709.
I do have a few suggestions we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I am also going to give you a document that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Me....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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W a t e r b o y 71
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Officejet 6700 Premierre unable to print from PC

I set up the Officejet 6700 to print over my home wireless network last month, and at first, it worked beautifully. A week or two later, I installed the software on my laptop, and it also printed wirelessly from there perfectly, but as of this week, I suddenly am not able to print at all from the PC. I can still print from the laptop with no issues at all - only the PC is having the trouble. When I try to print, it says, "Unable to Communicate with Printer." I have checked that the printer is powered on. I can actually even see from the PC that the printer is listed as "Ready". I have double checked the network settings on the printer, and I have even done a complete uninstall and reinstall of the software on the PC, but I still get the same message. I tried troubleshooting within Windows. Nothing works. Both the PC and the laptop are running Windows 7 and connecting to the same network. I have no idea what else to try!

Now, if I click the desktop icon for the printer on my PC, I can print a diagnostics page with no problems. I go back to try to print anything else - a word document, a website - and I get the same "Unable to communicate" message. I just don't get this at all!
BTW, I tried temporarily disabling the firewall, no difference.

Hp officejet 4500 wireless won't print from laptop. It is connected to laptop.It prints from desktop

We have a HP Officejet 4500 wireless printer which was first installed in 2011 without any problems. We also utilize a HP LaserJet P1006 printer (not wireless) with our network. I cannot print from my laptop to either printer, but hubby's desktop has no problem. Both printers stopped working for my laptop at the same time. Everything worked perfectly until a few weeks ago when I could no longer print directly from my Dell Inspiron laptop. When I check on the connectivity of both printers to my laptop, the information tells me the printers are connected to my laptop.
My husband has a Dell desktop (our main computer).
I have tried everything I know to fix this problem, including shutting down the desktop, my laptop, the router, and the printers (including disconnecting the printers from the desktop with the cords that connect to the printers). I have followed all instructions on how to restart the entire system...plug the router in, plug in the printers & turn them on, and lastly restart both computers.
I am not what one would call "computer savvy"; as a matter of fact, I am quite computer-challenged. If any of you can tell me in extremely-easy-to-understand language what to do, I would appreciate your help.

Hi,
Pleae download and run HP Print and Scan Doctor utility which should resolve most of printing issues.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-106151-2&cc=us&dlc=en&lc=en...=
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New oj5745 won't print from dell laptop using Windows 10

New HP OJ5745 won't print from laptop using Windows 10. Set up is wireless. Norton firewall shutoff during set up. Uninstalled all HP products and reinstalled new printer program. Printer acknowledges connection to wireless network. Printer shows up as default device on laptop. When print command is sent, the printer indicates whirling circle but no results. Bought printer yesterday. Should I return it?

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet 5745 on your Windows 10 PC, and I am happy to help! To verify the printer's hardware is functioning, are you able to make copies from the scanner glass? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 8040 e-All-in-One Printer Series. Have you completed the hardware setup before trying to print from the computer? As shown in this guide, Set Up an HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer. If you are able to make copies, and completed the hardware setup, then try the steps within this guide, 'Offline' Printer Status Message Displays (Windows 10), and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

HP OfficeJet 8500A Premium doesn't print from wireless (operating system is XP with service pack 3)

From all indications, my HP OfficeJet Pro 8500A Premium is connected to the network. But, when I send an item to print from my iPhone via email or from my computer via email, all I get is a message that says my print job has been received, but my printer is busy printing other stuff--which it isn't.
I have the HP ePrint app on my iPHone, and I can sit near the ocmputer and printer and print a picture from my iPhone using this app. But I cannot print using the printer's email address. and, yes, I've double checked the address.
Any ideas? thanks

Hi there, when you check the printer job history in your ePrintCenter account what do you see? Is there a record of the failed print jobs? Here's a link to a post with some troubleshooting steps for ePrint connectivity issues. Take a look at the suggestions here and try them in the order they are presented http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/ePrint-Apps-Connectivity-Troubleshooting-Pleas...
Hope this information helps to resolve your problem. Best of luck.
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I am an HP employee.

OfficeJet 8600 Premium - Faxes Only Printing from Tray 2

I'm running into an issue with an OfficeJet 8600 Premium on OS X (Lion), but this shouldn't be OS specific.
It appears that incoming faxes are requiring tray 2, even though the default tray is set to 1 and the media lock is off. The printer reports that it's out of paper, even though Tray 1 is full.
I've removed the lower tray assy, checked the paper size settings within the trays, set the default to 2 and back to 1, set the media lock on 2 with the default on 1, rebooted the printer and computer, but nothing seems to make a change in how incoming faxes are printed.
I am successfully able to print from tray 1 with normal print jobs. For some reason, the fax portion of the printer just defaults to tray 2, and I can't find where I can reset that to tray 1...or to follow the defaults of the machine.
Any thoughts?

so you are telling me the default is tray2 only and the software does not allow you to choose like ALL prior hp!!!! This is the dumbest software i have ever seen...i have stuggled with this for over a year to only hear that hp decided what i should do!!!! all my programs select tray 1 for regular paper and tray 2 for medical claims! yes it is used for two different types of paper....i do not want to change hundreds of documents because hp decided where i should default print and fax from! is there a fix to allow me the user to select where i would like things printed from....thanks....how stupid are you hp!!!! why would you take away choices so basic as to where a fax is printed from.....

HP Officejet Pro 8630 won't print from tray 2; says there's no paper

Action: Print from tray 2.
Expected Results: Paper feeds from tray 2 and prints.
Actual Results: Printer displays "out of paper" dialog.
Notes: Ever since I purchased the Officejet Pro 8630 six or eight months ago, tray 2 has not functioned. It says there's no paper in that tray. I've tried multiple types of letter sized paper. I've inspected the bottom of the main printer unit and the top of tray 2 for signs of damage; there doesn't seem to be any.
Tray 1 works just fine. It's actually a fantastic printer. The best I've owned. If only Tray 2 would work.

Hi @RouterIncident,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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Sunshyn2005 - I work on behalf of HP

Officejet Pro 8620 won't print from microsoft or thunderbird

I have installed the printer drivers for my new OfficeJet Pro 8620 and am not able to print from Microsoft Word or Thunderbird. I can print from Google Chrome.
I am running Windows 7 and have already reinstalled the printer software several times.

Hello @dmcairns,
I understand that you're having printing issues with MS Word and Thunderbird on your Windows 7 computer when printing to your HP Officejet Pro 8620 e-All-in-One Printer. I would like to assist you today with resolving this issue. Now you mentioned that you have already uninstalled and reinstalled multiple times to no avail. I do believe that because you can print from certain programs on your computer that you are experiencing a driver conflict with those two programs. To resolve this issue, can I please have you run through the steps below.
I am going to have you load an alternate driver on your printer. This will not cause you to lose any functionality at all. You will not notice any difference in the performance of your printer or the capabilities. The only thing that should change, is the fact that your printer will be able to print from every program!
Step 1: Clear Temp files:
Click on your Start menu
In the 'search programs and files' box located right above Start when you click on it, type %temp% and hit enter
When the Temp folder opens, select Ctrl + A at the same time. Everything in this folder will now highlight.
Select 'delete' on your keyboard. No actual files or folders on your computer will be affected by deleting the Temp files as they are just temporary internet files. Should a file still be used by a program on your computer than you will automatically get the pop up to 'skip' the file.
Once the Temp folder is emptied, close the folder
Right click on your Recycling Bin on your desktop and select Empty Recycling Bin
Step 2: Download Alternate Driver:
Please click here to download the alternate Officejet driver package
Once the website opens, select the Download button
Allow the download to Run
Once the download is complete, an extraction will automatically occur and then the installation will pop open. Close any installation window that opens.
Step 3: Add Alternate Driver:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
When the Temp folder opens you will see a folder that starts with 7z.... Click on that folder to open it
Scroll through this folder and ensure that it has files that start with OJ860 files in it. You do not want to see OJ862 files. Once you verify that you're in the right folder with the OJ860 files in it, look at the top of this folder and you will see the file path. It should show something like 'local disk C - Users - Username - AppData - Local - Temp - 7z. . . . Left click on the right hand side of this file path bar and everything will highlight. Right click on the highlighted file path and Copy it.
Close the Temp folder
Click on your Start menu
Select Devices and Printers
Right click on your HP Officejet 8620 and left click on Printer Properties
Select the Advanced tab
Select 'New Driver' and hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
Select Have Disk on the bottom right. An 'Install from disk' window will pop open. Right click on the file path bar and Paste in the file path we previously copied.
Select OK
Select the HP Officejet 8600 and hit next
When you're brought back to the Printer Properties window, select Apply but don't hit OK
Click the General tab and rename your printer back to Officejet 8620
Select OK
Please try to print from a few different programs to verify that everything is printing properly now.
Please respond to this post with the result of your troubleshooting. Thanks for reaching out to the HP Support Forums. I wish you luck!
X-23
I work on behalf of HP
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How do I get my HP Officejet Pro 8500 won't print from a program called "The Print Shop 12"?

I can not get my printer to print from this one program I have called "The Print Shop 12." I don't get an error message, it acts like it want to print but then nothing.

I do not know about the Print Shop program but I know that sometimes quickbooks has this issue. We have two different work around for this, 1st one Click your start button go to your printer & devices folder and right click the 8500 printer and either RENAME it or go to Properties to Rename is to OJ8500 and then Apply and safe that change and try it.
2nd step if that does not work, click start, go back to the printers and faxes and "add a printer" when you get to the list of manufactures click HP or Hewlett-Packard and look for the deskjet ICC printer and add it, naming it PrintShop and then you should be able to printer threw that program.
Although I am an HP employee, I am speaking for myself and not for HP.

Hp officejet pro 8600 won't print from web

I started having this issue about 2 months ago. I get no error. the printing process goes through all the proper steps and the printer spits out a blank sheet of paper. I have made no changes. no updates, no installs no deletes. this is really irritating. I need to be able to print from the web.
aj
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You are welcome AJ
Have a wonderful weekend, thanks for posting in the community!
I am glad the reset helped!
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6700 Premium - Won't print from my laptop.

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