HP Officejet 7410xi All-In-One shows error 0x07a74dds while powering-on and then stops

When I press the power-on button of my HP Officejet 7410xi All-In-One, the printer screen lights-up and shows the following:
Error 0x07a74dd6 at the top of the screen and 1959:lib_barracuda.c at the middle of the screen.
At the front panel, the following lights stay flashing:
(1) Auto Answer (2) ! and (3) On
After that, none of the buttons operate. The printer is connected through USB cable to the computer. My system is Windows 7.
I already searched for answers in the forum and didn't find a solution. I unplugged the USB cable and plugged again. I unplugged the power cable and when I plugged it back the same thing happens again, as described above. Please, let me know if there is a solution. Thanks.

HI again,
I am attaching a document that has additional steps to troubleshoot these 0x type error codes.
See if additional troubleshooting from this document helps you.
0x error code troubleshooting
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Similar Messages

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

I am using an apple TV to show a slide show which is sent via WiFi from a mini computer. The slide show repeats for a few hours and then stops and shows "no signal". What's going on- and how do I get the show to cycle indefinitely?

I am using an apple TV to show a slide show which is sent via WiFi from a mini computer. The slide show repeats for a few hours and then stops and shows "no signal". What's going on… and how do I get the show to cycle indefinitely? (I have set the server to NEVER sleep)

Welcome to the Apple Community.
Have you also set the Apple TV not to sleep.

HP Officejet 5610 all in one Communication Error Message on Mac with 10.10.2

Hi,
I got a new MAC computer running 10.10.2 Yosemite. I own the HP 5610 Officejet all in one printer. The new computer doesn't recognize the printer or scanner. I went to my applications folder and tried to uninstall the HP software but the printer doesn't show up there. I also downloaded the 3.0 software driver and tried to install it.
I can print from a document without a problem but I can't scan.
Any ideas on how to solve this/
Thank you.

Hey @PRLady ,
Welcome to the HP Support Forum. I understand that you're having scan to Mac issues with your HP Officejet 5610 All-in-One Printer. I would like to assist you with enabling scan to Mac OS X 10.10 Yosemite.
My colleague @X-23 has assisted another HP printer user with essentially the same issue in another Forum post. Click here to access troubleshooting steps that may resolve your scanning issue.
As HP has not released a Full Feature driver available that's directly compatible with Mac OS X 10.10 Yosemite, my colleague has outlined the steps in which you may add your printer into the Mac. (In this type of setup you would be using the built-in HP drivers that are available through Apple).
Please respond to this post in regards to your troubleshooting result. Best of luck with your setup!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Videos will not play in Firefox. They either don't play at all or they will play for 20-30 seconds and then stop.

videos will play in the safari browser with no problems, but will not play using the Mozilla browser.

On what website are you having this problem?

Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
but then this:
! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
Hope this helps you find my problem ......... thank you.

How to download hp solution center for windows 8.1 on officejet j6480 all in one

I would like to install HP Solutions Center on my new HP computer which has Windows 8.1. My printer is HP Officejet J6480 all in one.

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Officejet 4622 all in one error status

My officejet 4622 all in one, using windows 8 os, has totally stopped printing anything but test pages. Had the blue light flasing for a week saying it was offline ~ solved that problem, but now all I get is "status: error". Have checked all connections, rebooted wireless router, used every tool available on the printer, absolutely will not print. Don't want to replace it, but I will if I can't get it printing again. Help

Hi @1oldgoat
I see you are having some difficulty with your 4622. There are a few things we can check. First, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Also, make sure you have the latest firmware update. This firmware update can improve printer performance and fix miscellaneous defects.
OJ4620_R1424A.exe
Finally, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 5610 all in one "Door Open" error msg

HP Officejet 5610 all in one printer:
"Door Open" error msg when door is closed. Can't print.

Hello DSYW,
Please check your inbox for further instructions.
If issue still persists after you have performed steps mentioned in you inbox, then its a printer hardware failure and printer need to be serviced.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

What is an Error: 0x8477e630 and how do I fix it on an HP Officejet 7310 All in One?

What is an Error: 0x8477e630 and how do I fix it on an HP Officejet 7310 All in One?

I did a Google search on Error 1450, and it seems to be a 'lack of resources' issue within windows. Not related to iTunes.
Maybe shut down all other programs (including the TSR programs you may have loaded) and see if it helps?

Scan error 8, [(1, 0, -2147221500)] with Officejet 6310 all in one to Windows 7

Uninstalled, reinstalled, 3 times. Tested through Solution center& HP Print & Scan Doctor..unable to scan from an HP Officejet 6310 All-in-One printer, connected though USB to an HP Pavilion dv6 running Windows 7 home premium. CD too old to use. Downloaded every option for drivers, software, updates, tools, etc. from HP. Plugged, unplugged, restart, etc. NOTHING worked. Scan Doctor error at Driver, Registry, Communication. Thoughts? Thanks
Error:

Hello @shelfy , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into scan errors. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.

I keep getting the error message fax scan canceled on my hp officejet 4500 all in one when I try to fax from the hp solution center,I have no proplem faxing from the officejet 4500 itself. I appreciate any light that you can shed on this matter.Thank you.

Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I have an HP Officejet 7210 all in one printer, have loaded Printer Pro to IPad, get successful test pages in the Print Pro App but can't print emails (or anything). error message is No AirPrinter found. How can I get connected?

I have an HP OfficeJet 7210 all in one printer, have loaded Printer Pro and had a successful test while in Printer Pro. When I try to print and email I get NO AIR PRINTER message, How can I connect my printer to my IPad and print emails.

Welcome to Apple Support Communities.
If you're using the Printer Pro app, you're not going to use AirPrint services.
They are not the same thing.
Are you using the 'Open In' option to get the email into Printer Pro for printing?
http://itunes.apple.com/us/app/printer-pro/id393313223?mt=8
Once installed, Printer Pro appears in the "Open In..." list on your device. This lets you print documents from Mail, Safari, ReaddleDocs and many other applications on your iPad that supports this function.
Using "Open In..." approach you can print files from many popular online storages: Dropbox, MobileMe iDisk, GoogleDocs. It just a matter of several taps to download your file via free Dropbox, iDisk or Google Docs application and send it to printer.

HP Officejet J4550 All-in-one printer Unable to print pages/photos from system request !

I have an HP Officejet J4550 All-in-one printer that I had set p when I bought my new Acer system with Windows 7 installed and had no problem from the beginning to set-up the installation and have it running as My Default printer and has worked fine up until now ; when all of a sudden the system ;when I go to print a page/photo brings up the set-up - shows the printer as Default and then when I run PRINT...there is No page/photo printed out ? I have tried to run the Diagonistic software and shows the printer as Default and No problems and yet still delivers No Print out ? My system has had All up-dates automatically installed up till this point ...So I not being a Techie ,do not know what or where to look for help to resolve the issue next ? Anyone able to tell me what to look for to do or how to resolve the issue or do I need to just Un-install the printer and Re-set it up again ?? I have tried to look at all places on HP ;but it does not even show my older HP Officejet -J4550 - All-in One Printer ? Just keeps referring to HP Officejet -4550 ? Loooking for any answers ! Thank Yopu ,JS

Hi jspin3,
I'd like to help. For now, I would hold off on the uninstall and reinstall. Can you answer some questions?
Is the printer connected by USB, Ethernet or wireless?
Do you get any error messages?
Does a blank page come out or do no pages come out when you try to print from the computer?
If you put a document face down on the scanner glass, are you able to make a photocopy?
Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge? Click Here
If you print a Self Test Report, do all of the colors print?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax. All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit. When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly). I am having problems scanning, copying, and faxing. The automatic document feeder is functioning. I have tried to reset the printer several times.
When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs. When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document. When copying from the glass, the copy prints out blank with an error message to Reload the document
The same problems occur when trying to Fax. Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring.
Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
I have tried the HP Print & Scan Doctor. It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true). When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button. It will only allow me to Skip at that point. All of the other steps show green checks.
This question was solved.
View Solution.

My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up?
Additionally, perform both of these resets and let me know how they go!
HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
Have a great day!

HP Officejet 7410xi All-In-One shows error 0x07a74dds while powering-on and then stops

Similar Messages

Maybe you are looking for