Hp officejet j4580 all-in-one won't print from the internet.

My officejet j4580 all-in-one printer won't print anything I try to print off the internet, nor from microsoft word.  I tried reinstalling, but it gets stuck at 94%, and it took almost 3 hours to get to that point.  What can I do?  My operating system is microsoft vista.
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View Solution.

Hi,
Here are a couple of things to try.  I would first start with downloading and running the Print Diagnostic Utility.  IF this doesn't clear it up, then try the document on Problems printing from the internet.
Print Diagnostic Utility
Problems Printing from the Internet
See if either of these help.
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    Hi justine28,
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