HP OfficeJet J6410 won't install under Windows 8

Hello to you all,
Two days ago, I bought a new notebook for my daughter. She needs it for her study. It's the HP Pavilion TouchSmart 11-e000ed.
Again, just like the situation I wrote about before in this topic over here (link: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind... the OfficeJet Printer J6410 won't install under Windows 8.
Now this is what I've done before the problem occured:
- I made a username and password for her,
- I activated Windows 8,
- I made a recovery-point,
- I took my external DVD writer, installed Office 2007 Home and Student for her (o.k, I know it's old, but it's very o.k - and legal copy -. for her study, used it myself as well and still do, and never any complaints about that one), and activated it,
After that and restarting the notebook;
- the notebeek activated USB 2.0 (it does that automatically at first use),
- installed XPS2OneNote (to use for Office OneNote 2007),
- installed SaveAsPDF&XPS,
- removed Norton Internet Security (I never use it, I use something else for that purpose, but was - and still am - planning to install that on a later moment),
- I made sure the notebook can access the server we have here at home, and made a share for her.
After that I used the OJ_AIO_J6400_Full_Win_WW_140_408.exe file (Dutch, but I'll translate the text in English).
From this point on I will describe as precisely as possible what happened
- - the program extracts some files, no problems there,
- - when the first screen appears, I pressed 'Install',
- -  a bar appears, and after that another pop-up that says tha you must allow all HP processes. I pressed 'Next',
- - system is controlled, and after that one must agree with the licence agreements. I checked the box, and pressed 'Next',
- - the system is prepared for installation and - yes! - there it comes... an error message.
The error message says:
C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
Please not that this is a different message than the one I got before, as I described in my posting before, (link again: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind...
Nonehteless, I assumed that, as before, the problem was with the C+++, just like before. That is why I made the following steps:
- I used the OJ_AIO_J6400_140_408_Scrubber program, run L4 4 times.
- I looked for the KB2565063 update, but it isn't there anymore. So, instead, I ran all updates there are until the system said that there are no updates to be found,
- After that I took the old installation disk that came with the OfficeJet J6410 printer, and (tried to) ran hpsetup.exe. It doesn't do a thing! Literally!!
- after that I tried to run the the OJ_AIO_J6400_Full_Win_WW_140_408.exe file again. No success. I got the same error as before (see above, the ..\7zS0FF0\Setup\de.. thing again.
So, what to do now?
Anyone got some helpfull tips for me? I would really appreciate your feedback / help.
Thank you in advance,

Hi again,
No, it didn't work. And, the solution you offered neither.
This is what I've done.
After downloading the  OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file, I tried to install it.
It failed. I got an error message similar to the one before. 
'C:\users\<username of my daughter.\AppData\Local\Temp\7zS57DB\Setup\de.'
I tried to ran the scrubber again, and the CCCUninstaller and tried again.
Same error message occured.
After that I tried to look for the KB2565063 file again. Found it this time and ran the vcredist_x64 file.
I rebooted the system, tried to run the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file again.
Same error message ocuured.
So, after that, I followed the steps you proposed.
Step 2 - searching for hpoins*.dat --> no results found.
Step 3 - searching for hpwins*.dat --> no results found.
Step 4 - I ran the Run Dialog box and typed MSIEXEC /REGSERVER (with AND without the extra space between ('MSIEXEC /REGSERVER') in the Dialog Box and pressed Ok. 
Got an error message in Dutch:
'Kan het bestand MSIEXEC /REGSERVER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /REGSERVER. Check if you typed the name correctly and try again'.
Step 5 - I ran the Run Dialog box and typed MSIEXEC /UNREGISTER (with AND without the extra space between ('MSIEXEC /UNREGISTER') in the Dialog Box and pressed Ok. 
Got an error message in Dutch:
'Kan het bestand MSIEXEC /UNREGISTER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /UNREGISTER. Check if you typed the name correctly and try again'.
So... conclusion: NOTHING worked.
My ideas for a possible solution didn't work, and neither did your ideas for a possible solution.
Reason why I want it to work is because of the HP Solution Center. If I can not install it with the software from the original installation disk, or the software that one can download from the HP site (the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file that is), than I have no HP Solution Center. That would be a pity, for I am sure my daughter would really love the use and ease of the program, and would really use it a lot for her study.
What's next? What else can I try to solve the problem?
Got any more idea's or helpful hints?
Thanks in advance,

Similar Messages

  • HP OfficeJet J6410 won't install under Windows 8 & Windows 8.1

    Recently I made a posting about installing the HP OfficeJet J6410 printer on my daughter's new HP laptop.
    Please, before answering my question, I would like to point out to two earlier postings from me.
    1. The first posting.
    Around april this year (2014) I bought a new laptop for myself (a HP 15 Notebook PC, d081ed). It had Windows 8.1 pre-installed on it. At first I had problems installing the HP OfficeJet J6410 printer. I received a very usefull reply by which I was able to solve the problem.
    Read more about this posting here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind...
    2. The second posting.
    Almost two weeks ago a bought a second HP laptop (HP Pavilion TouchSmart 11-e000ed) voor my daughter. This laptop had Windows 8 pre-installed on it. I experienced the same problem with the printer and made a posting. Unfortunatelly that didn't resolve the problem. I received no further reactions. The problem is still unsolved.
    Read more about this posting here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-OfficeJet-J6410-won-t-install-under...
    A. What have I done afterwards?
    Afterwards the previous above I first made sure I had all the updates for Windows 8 installed. I've read that in the case of the laptop of my daughter I could upgrade for free to Windows 8.1. So I did that too.
    B. Why a second posting?
    Since I upgraded to Windows 8.1. I realized my second posting wasn't quite accurate anymore. I realized it could lead to confusion since I now don't have Windows 8 installed on it anymore.
    Now here's the strange part.
    B.1.
    On my own laptop (d081ed, HP 15 Notebook PC) I have the same operating system (Windows 8.1. ) as I now have on the laptop for my daughter (11-e000ed, HP Pavillion Touchsmart)
    B.2.
    After upgrading I tried the same steps, as described in my first posting, on the laptop for my daughter.
    Strangely enough, and although we now both have a HP laptop with exactly the same operating system on it, I can not get the printer installed.
    What can be wrong? I tried updating, the scrubber, the packages to solve the C++ redistributable packages... nohting works! And worse!! It seems I somehow made the problem worse...
    Why do I think that, and are there things or error-messages that are different than the one I experienced before (with my own laptop, see point 1 above at the beginning of this posting).
    B.2.1.
    The first thing that is different:
    If I want to install the printer, and after it extracted files, checked the system and prepares it for installation, I receive the message:
    C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
    This is different than the message (Program: C\Users\IRN\AppData\Local\Temp\7zS28Db\Setup.exe) I experienced with my own laptop (the d081ed).
    Note the difference between:
    ..Temp\7zS0FF0\Setup\de.. (<-- that is the message I get on the laptop of my daughter)
    and
    ..Temp\7zS28Db\Setup.exe (<-- that is the message I had on my own laptop)
    B.2.2.
    The second thing that is different:
    At some point I installed, after upgrading to Windows 8.1, the SP 40669 package. I can't remember having done that on my own laptop.
    B.2.3.
    On my own laptop I installed the C+++ packages for 2005, 2008 and 2010.
    On the one for my daughter I only installed the C+++ package for 2010 (KB2562063, version 10.0.30319 and 10.0.40219, but I don't think that is the problem really, correct my if I'm wrong).
    B.2.4.
    Before I upgraded to Windows 8.1. I got an error message at rebooting the system (in Dutch
    explorer.exe - Toepassingsfout
    De instructie op 0x5d2c3e01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt: read.
    Klik op OK als u het programma wilt beëindigen.
    And after that the message doesn't wait for your click on OK. It just flashes away very quickly. Since I got that message a couple of times, I did manage to capture it with the camcorder on my mobile phone. In that way I was able to describe you the message as exactly as here above. 
    I sometimes get the message again, and then not. So it's not consistent. It seems to me the problem there is with explorer.exe and not with the printerproblem, but I'm not sure. Couple of days later, there were new updates for Windows 8.1, which I installed, and the error-message didn't show up again the last few days.
    Last request.
    I would really appreciate some help with this. The reason I like the printer installed is because of the HP Solution Center. I'm sure my daughter would use it for scanning documents needed for her study and printing activities.
    I installed the basic printer for the time being, but only as I temporarily work-around, so she can - at least - print all of her study materials. Scanning, on the other hand, is some differtent then, but that is a known problem with the basic printer driver.
    I truly don't understand this problem. We both have an HP laptop, we both have the same operating system now (Windows 8.1) and stil .. on my laptop I managed to install the printer, and on hers not.
    Please help me.
    (p.s. I do have a HP support Pack for both laptops, and if one thinks that this problem is too complex and would redirect me to HP support ... no offense taken, from my side. But, I really would like to try to solve problem myself at first and would really appreciate your help with it. )

    Hello RNRMusicMan,
    Glad you're willing to help me out. So Sorry I couldn't send a message earlier. I had a few appointments the last few days and afterwards I had to little time to spend enought time to try to solve te problem.
    But o.k, let's continue.
    I've followed the steps you mentioned as a second option. I'll describe what I've done.
    First I tried the Hp printer install wizzard
    No succes
    Same error occured  …\setup\de.. (at the second fase of the installation program of the printersoftware)
    Restarted the system
    I used the Scrubber
    L4
    Error: uninstaller didn't work. Clicked ok
    Restart
    At restart I got the same error about something with the memory. (In dutch; 'De instructie op 0x5d2c3e01 verwijst naar geheugen op 0x00000000. Een lees- of schrijfbewerking op het geheugen is mislukt: read.' and please note that 0x5d2c3e01 was this with different numbers etc, but I guess that's just the adress in the memory where the program wants to read/write to)
    I continued with cleanboot
    Msconfig – services – hide all microsoft services – disable
    Startup – system configuration – open task manager
    On startup tab in task manager – I disabled each startup item
    Closed taskmanager
    Startup – system configuration – checked ok box
    Restarted
    Tried to install again with the OI_AIO_J6400_Full_Win_WW_140_4.exe software I downloaded from the hp website
    At ‘systeem wordt voorbereid op installatie’ I got the same error again: ‘C:\Users\Simone\AppData\Local-\Temp\7zS46SD\Setup\de..
    After this I followed the steps as described to start up again normally (that is: msconfig, enabling the services again, etc.) and that step went o.k and as aspected, so no problems there.
    After that I restarted the system again. I didn't get the message about the problem with the memory again. So I guess that must have been due to the error in the scrubber program.
    I really don't understand this. Me and my daughter both have a hp, both the same OS (windows 8.1), and on my laptop I got the printer running and hers not. What can it be? I'm guessing that there most have been something that went wrong then with either the installation with one of the windows 8 or windows 8.a upgrades, or with the upgrading from windows 8 to windows 8.1. Or is that to far fetched? But that just a question I have, trying to understand what went wrong or what could be the cause of this.
    So what now? It didn't work.
    Update (29-9-14):
    Since all the suggested solutions didn't work out I decided to start all over.
    One of the reasons I decided to do so, was the following:
    I've got an external DVD writer (Samsung, Slim External, model SE-8084D/TSWS) that I needed to use for installation of the HP J6410 CD that came with the printer, since the laptop of my daughter doesn't have a built-in DVD player.
    Now here the strange thing! When I use it on my own laptop, it starts the software on the the HP J6410 DVD flawlessly. No problems there! But, when I connect it to the laptop of my daughter, it sees the CD and I can explore the files on it. But, when I try to start HPSetup.exe on it it does ... nothing!! Now that's very stange! Me and my daughter both have a HP laptop, with the same OS. Still it functions normally on my laptop, and on for the one for my daughter it does nothing. Same with the software that you can download from the HP site. It runs on my computer, but gives errors on the one for my daugther. So I guess that was a good reason to decide to start all over again from scratch
    This is what I've done so far.
    - I made a (full) factory recovery.
    - I've installed all the updates for Windows 8.
    - After that I upgraded to Windows 8.1 again and installed all of the updates for it as well.
    - I removed the antivirus program (Norton Antivirus)
    - After that is done I tried to install the printer again.
    No success!
    But.. I'm convinced I've found out where the problem might lay.
    My daughter had c++ 2012 redistributable installed (version 11.0.50727).
    My other laptop doesn't. An even older hp laptop (with Windows Vista on it) does neither. On those laptops the printer software ran.
    On the new laptop for my daughter it doesn't.
    So.. I'm suspecting the problem does not lay in the printer software but in the c++ 2012 redistributable package.
    Another difference is that my own laptop had an Intel processor. The one for my daughter has an AMD.
    So I am convinced the problem must lay in the C++ 2012 package (maybe combined with the AMD processor? I don't know) and NOT the printer software.
    Anyone got any ideas on what to do next?
    If so, I thankfully await your answer.

  • Hp officejet 7310xi won't install on windows 7

    I have an HP Officejet 7310xi Alll-in-One printer & the full function software will not install.  I need Solution center for my scanning needs.  I have downloaded the installation numerous times & it will Not install. 

    The full featured driver provided by @Jamieson above does include Solution Center.  It sounds to me that you plugged the USB cable into your laptop before installing the drivers.  In this case Windows would install a simple print driver, not the full featured driver.  I would suggest following the procedure above.  Disconnect the USB cable between the printer and laptop before running the installer and do not connect it until instructed to by the installer.
    There are also some updates available here that should be applied after the driver is installed.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Just got iPhone 5, get home and find iCloud Outlook Add-in does not install under Windows XP.  I am loathe to upgrade to Windows Vista/7/8 just yet.  Can I obtain and use an earlier version of iCloud Outlook Add-in?  My iPad II synchronizes!

    Just got iPhone 5, get home and find iCloud Outlook Add-in does not install under Windows XP.  I am loathe to upgrade to Windows Vista/7/8 just yet.  Can I obtain and use an earlier version of iCloud Outlook Add-in?  My iPad II synchronizes!

    There is no 'earlier' version that supports XP. iCloud launched with Vista/7 support only.

  • Indesign CS6 won't install on Windows 7 64bit via GPO

    Good afternoon,
    I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.
    It installs correctly without issue to Windows XP x86 machines however won't install to Windows 7 x64 machines.
    When the computers starts it trys to install but fails and proceeds to the login screen.  The following information is left in the Windows event log.
    Has anyone else had this problem and more importantly know how to solve it?
    Log Name:      System
    Source:        Microsoft-Windows-GroupPolicy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      1085
    Task Category: None
    Level:         Warning
    Keywords:     
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
        <EventID>1085</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>1</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
        <EventRecordID>9482</EventRecordID>
        <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
        <Execution ProcessID="384" ThreadID="1324" />
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SupportInfo1">1</Data>
        <Data Name="SupportInfo2">3961</Data>
        <Data Name="ProcessingMode">1</Data>
        <Data Name="ProcessingTimeInMilliseconds">41590</Data>
        <Data Name="ErrorCode">1603</Data>
        <Data Name="ErrorDescription">Fatal error during installation. </Data>
        <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
        <Data Name="ExtensionName">Software Installation</Data>
        <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Application Management Group Policy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      108
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    Failed to apply changes to software installation settings.  Software changes could not be applied.  A previous log entry with details should exist.  The error was : %%1603
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">108</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
        <EventRecordID>9481</EventRecordID>
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>Software changes could not be applied.  A previous log entry with details should exist.</Data>
        <Data>1603</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Application Management Group Policy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      102
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    The install of application Adobe InDesign CS6 from policy Global-Application-Adobe InDesign failed.  The error was : %%1603
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">102</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
        <EventRecordID>9479</EventRecordID>
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>Adobe InDesign CS6</Data>
        <Data>Global-Application-Adobe InDesign</Data>
        <Data>1603</Data>
      </EventData>
    </Event>

    Hi Abhijit,
    I am able to install InDesign CS6 manually on the machines from the CD/DVD however when trying to install it via GPO or running the msi using the msi exec commands it doesn't install and leaves the above errors in the event log.
    The installation was made using the same CD/DVD and the installation works on the Windows XP clients and software other than InDesign CS6 will install to the Win 7 64-bit machines via GPO.
    Cheers,

  • RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."

    Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
    a fresh win 8.1 enterprise install on a Hyper-V VM.
    I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
    event log says:
    Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
    "C:\RSAT Windows8.1-KB2693643-x64.msu" ")
    CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14

    As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
    You can also re-try downloading the files to see if your original download was just corrupt.
    Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
    It was a permissions issue! Thanks so much Bruce!
    I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
    1) double clicked the installer.
    2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
    3) Installation was successful.
    Not really sure why this happened as it doesn't make sense but it's working now :-)

  • Photosmart C4680 software won't install in Windows 8.1 64 bit

    Photosmart C4680 software won't install in Windows 8.1 64 bit. The installer starts, then never does anything. I see it in Task Manager consuming resources forever:
    Here is the version I am trying to run:

    Hey!
    Sorry for the drop-off from the thread, I must have missed your response, I apologize.
    When it comes down to the actual installation and issues revolving around that; it is no longer an HP printer issue. It is an MSI (Microsoft Installer) issue.
    For MSI support, I recommend for you to call Microsoft Technical Support at 1-800-642-7676.
    Best of luck and let me know the outcome if you think of it. Have a great day!
    I worked for HP.

  • Flash player won't install in windows 7

    Flash player won't install in windows 7
    This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
    HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

    Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
    If you still have problems, please post the contents of the FlashInstall.log file in
    C:\Windows\system32\Macromed\Flash
    C:\Windows\syswow64\Macromed\Flash
    [topic moved to Flash Player forum]

  • Frame 7.2 will not install under Windows 7 Ultimate

    HELP: FrameMake2 7.2 does not install under Windows 7. Almost at the end of the install it crashes with an empty dialogbox and a warning. Nothing else.
    Any one seen this,
    Keep smiling
    Thomas

    For more info on running things in compatibility mode, these links should help:
    http://windows.microsoft.com/en-us/windows-vista/Make-older-programs-run-in-this-version-o f-Windows
    http://www.sevenforums.com/tutorials/316-compatibility-mode.html
    There's also a free "XP" add-on that runs apps in a virtual mode with Win7. See:
    http://www.microsoft.com/windows/virtual-pc/download.aspx
    There's also another freebie virtual-machine that will allow you to run most older apps available at:
    http://www.virtualbox.org/

  • PC Suite 7.1.40.6 won't install on Windows 7 64-bi...

    PC Suite 7.1.40.6 won't install on Windows 7 64-bit
    Massage : Installation operation failed.
    The Installation source for this product is not available. Verify that the source exists and that you can access it.

    Please uninstall Pcsuite if you have already.
    1. Uninstall PC Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
    2. Run new PC Suite cleaner.
    3. Install latest Pc Suite.
    Download latest Pcsuite from website and try : http://europe.nokia.com/support/download-software/​nokia-pc-suite
    or you can try to install Nokia Ovisuite and continue your work. You can download from here: http://europe.nokia.com/support/download-software/ nokia-ovi-suite
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • CF 7.02 won't install ond Windows Server Enterprise 2003, Service Pack 1, IIS 6.0

    CF 7.02 won't install on Windows Server Enterprise 2003,
    Service Pack 1, IIS 6.0. When I run the Administrator the message
    indicates that MX has been installed but when I open the page with
    the web browser the message is Service Unavailable.

    I get the message when I open try to load ColdFusion
    Administrator page or the index page on the cold fusion web site
    that I am installing.

  • Officejet 6500a won't install wirelessly on Win 7 HP laptop.

    Officejet 6500a won’t install wirelessly on Win 7 HP laptop. Does fine wirelessly on generic desktop pc. HP Support Assistant does not detect this unit. At one time, I had the laptop wired to the printer, so all the relevant data were transferred automatically. 

    Loves_to_Dance wrote:
    Officejet 6500a won’t install wirelessly on Win 7 HP laptop. At one time, I had the laptop wired to the printer, so all the relevant data were transferred automatically. Here's the problem you first need to remove the previous setup otherwise it will interfer with the different setup. Wireless and wired use different setups. Since you didn't remove the previous install it expects it to be wired connection.

  • Version of Jre installed under Windows

    How do I determine what versions of the Java jre are installed under Windows. I need a general purpose way and not a Java API as I am not programming in Java to determine this.

    Have a look at the versions installed in the windows registry.

  • Won't Install on Windows XP Pro

    Oh my gosh, I have tried everything! Flash Player simply
    won't install. What's the alternative?
    The problem is on my Dell Inspiron Laptop. I am able to
    install and use Flash Player on the other user accounts on my
    laptop, but not on my user account. I have set all users to limited
    and only me as the administrator. I have uninstalled all spyware
    but McAffe, and I have stopped it from running. I have set all my
    internet options to enable everything to the point my computer is
    completely insecure. I have uninstalled Flashplayer, checked
    Windows/System32/Macromedia to see it is gone. I have restarted my
    computer.
    I have checked the registry key in Windows. It doesn't have
    anything listed under permissions. But when I sign on as the other
    user that Flashplayer downloads and works, the registry key
    permissions are identical...empty. I've stopped every process,
    every application possible. I've downloaded unsuccessfully,
    uninstalled, restarted, and completed the process over and over
    again.
    At this point I am completely compromising my computer just
    to try to get Flashplayer to work.
    Any ideas? This is so frustrating!

    As suggested, I unistalled PSE 7; paused Kaspersky Internet Security program (I am not running any Norton/Symantec programs); and reinstalled from the original CD. The installation process (again) completed with apparent success. Nevertheless, the program will not load. It generates the same error messages as before:
    Error Signature
    AppName: photoshop elements 7.0.exe AppVer: 7.0.0.0 ModName: adobelmlnhr_libfnp.dll ModVer: 11.5.0.0 Offset: 00090804
    Viewing "technical information about the error report" takes me to a lengthy screen and a reference to "C:\DOCUME~1\David\LOCALS~1\Temp\4f46_appcompat.txt" That file is very short:
    0 Photoshop Elements 7.0.0.0 Log (5) started 2009-01-06 20:16:05.950
    0 (+ 0) Windows OS Version as reported by Qt: 0x30
    47 (+ 47) Desktop Resolution: 1024 x 768 Depth: 32
    47 (+ 0) RegisterConnect matched
    The "Error Report Contents" lists "information about your process [that] will be reported." Unfortunately, I cannot copy and paste it into this message. The "Exception Information" is quite brief, however, and I re-type it below:
    Code: 0xc0000005 Flags: 0x00000000
    Record: 0x0000000000000000 /addressL 0x0000000001770804
    I am running Windows XP Pro with Service Pack 3. My CPU is an AMD Athlon 64 3500+ = 2.21GHz. SysInfo reports 2.93GB of RAM.
    Any other suggestions?

  • Photoshop Elements won't install on Windows 8

    First & foremost, I'm incredibly irritated that my Photoshop Elements 6 won't install on my new Windows 8 laptop. (I did the right thing: uninstalled from the old laptop before wiping the drive to get it ready for resale.)  And now, instead of getting true & real support from Adobe, I'm directed to a user Forum.  BS!  Absolutely UNACCEPTABLE consumer support!!!!  I will NEVER AGAIN purchase an Adobe product.  Of course, this is no slam against other Adobe users on the Forum - it's just that Adobe needs to take a stronger ownership  of its problems - they should NOT let all of us swirl around and find answers to their problems. 

    Photoshop Elements 6 is ancient software. It may or may not run under Windows 8. I am sure you could have paid for customer technical support for your issue, but it might be that you still would have been told that it was not compatible or that it was a untested combination. Adobe stops giving installation support on older versions after the new version comes out. If you post in the Photoshop Elements forum you may find other users that have or have not been able to install Photoshop Elements 6 on Windows 8. You were actually given great support to visit the forums, since our collection of users have much more experience than many people that work in Adobe Technical Support.

Maybe you are looking for